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Ports of Call Resort

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Traveller (793)
Room & Suite (484)
Pool & Beach (284)
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Overview
  • Excellent52%
  • Very good35%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“yogurt”(119 reviews)
“minute walk”(106 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Ports of Call Resort
Offers & Announcements: Stay 5+ nights, save 25%
Offers from Ports of Call Resort
Offers & Announcements: Stay 5+ nights, save 25%
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,190)
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1,114 results
Traveller rating
565
388
112
28
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565
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112
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21
Show reviews that mention
All reviewsyogurtcontinental breakfastminute walkgrocery storehard boiled eggsdive provoaffordable hotelport of calldive shopjimmy's dive barwithin walking distanceping pong tablehot tubpatty placeno elevatorbeach accessgrace bay beach
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161 - 165 of 1,114 reviews
Reviewed July 4, 2017 via mobile

The hotel is good value, however they take a 200.00 dollar deposit ( in our case 800.00 for 4 rooms) which is not returned at checkout. The answer was the BANK , whoever that is, would return the money in 2 weeks Somebody gets a...More

Thank twister4jd
Response from DPAPKE, Owner at Ports of Call ResortResponded July 5, 2017

As explained at checkout the $200. per room deposit against damages or extra charges that we have applied for years including the other times that you stayed with us never reaches us to be used for our benefit as it is simply held by the...More

Reviewed July 4, 2017 via mobile

The hotel is clean (clearly, the maid was well rested!!) and is located near many good restaurants and a grocery store. My room was not ready upon check-in, however, I was declined a late check out. I was told to be OUT by 11am. I...More

1  Thank Mike M
Response from DPAPKE, Owner at Ports of Call ResortResponded July 5, 2017

Thank you for the positive comment on our cleanliness. I also thank you for bringing the room attendant issue to our attention. I will certainly investigate further. My apologies that the one ice machine was broken as we are awaiting parts from the USA. Hopefully...More

Reviewed July 3, 2017 via mobile

This was the best vacation the staff left a bottle of wine and balloons for me that was so nice the resort is 2-3 minutes from the beach but the pool is awesome the water was so warm the resort has activities and a meet...More

1  Thank Lizpia
Response from DPAPKE, Owner at Ports of Call ResortResponded July 5, 2017

On behalf of the entire team at Ports of Call I thank you for for both choosing to spend your Birthday with us and also for the excellent review.

Reviewed June 28, 2017 via mobile

The staff was friendly. Check in was fast, friendly, and easy. Our room was clean and had plenty of room. We only had a mini fridge but it kept our drinks super cold. ($6 per can coke just FYI) The beach is a little bit...More

Thank Butterflyxoxoxxx
Response from DPAPKE, Owner at Ports of Call ResortResponded July 2, 2017

Thank you taking the time to post a nice review...appreciated. Not sure who charged you $6. for a can of coke as most of our guests use the grocery store next door who sell a pack of six for under $10. Might have been the...More

Reviewed June 28, 2017 via mobile

We enjoyed our stay at this hotel. Pros: Nice and clean hotel Good breakfast . The cook is very nice and hardworking like the maids. Close to the beach. 5 minute walk or less Very safe Maids are SUPER NICE. They always smile and say...More

1  Thank kp1791
Response from DPAPKE, Owner at Ports of Call ResortResponded July 2, 2017

Thank you for the great review and the positive comments on our cleanliness and the friendliness of the room attendants. Although we generally hear favorable comments on the front desk staff I have mentioned your comments to them and appreciate the feedback.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$190 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Grace Bay
#10 On the Beach Hotel in Grace Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$190 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Grace Bay
#10 On the Beach Hotel in Grace Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (793)
Room & Suite (484)
Pool & Beach (284)
Dining (67)
Amenities (149)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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jmventuri3
February 20, 2018|
Answer
Response from Traveleverywheres1 | Reviewed this property |
No they don't offer a shuttle from airport. Taxi ride from airport to Grace Bay area is $40 for 2 people.
1
Vote
jmventuri3
February 19, 2018|
AnswerShow all 5 answers
Response from JerseyNancy3 | Reviewed this property |
Beaches is about a 30 minute walk on the beach.
1
Vote
Audrey N
February 11, 2018|
AnswerShow all 5 answers
Response from DPAPKE | Property representative |
Hi Audrey - Both West jet and Air Canada fly here and we use both depending on our schedule. They seem to fly on off days. Air Canada can be more pricey sometimes. We do have beach chairs, towels and some water toys... More
0
Votes
Room Tips
"We chose a room away from the pool side as we were worried about late night noise, but there was none to..."
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"the rooms like exactly as shown on the website,"
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"Rooms are very quiet, upper floors have small balcony with table and chairs, Pool has lounge chairs and..."
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"Request a deluxe terrace for best experience"
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