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Alexandra Resort

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Traveller (1728)
Room & Suite (609)
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Overview
  • Excellent55%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“swim up bar”(119 reviews)
“blue haven”(86 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Alexandra Resort
Offers & Announcements: 30% Off All-Inclusive
Offers from Alexandra Resort
Offers & Announcements: 30% Off All-Inclusive
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,914)
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421 - 425 of 1,857 reviews
Reviewed January 18, 2017

We stayed at the Alexandra early January '17 and had a fantastic experience! Our suite had a bedroom and large sitting room with a fully equipped kitchen, all meticulously clean and fresh. From our balcony we had a breathtaking view of Grace Bay beach and...More

2  Thank Peter V
Response from TC-Collection, Manager at Alexandra ResortResponded January 23, 2017

Thank you very much indeed for your lovely review. We are so pleased you took advantage of our collection of resorts and visited both Beach House and Blue Haven Resort - it's a great way to get the most out of your island experience. We're...More

Reviewed January 17, 2017

We stayed at the Alexandra for 3 nights and overall it was a very nice stay. We had an ocean front room with a huge terrace. That was nice since the weather was not great most of our stay (1/12 - 12/15). The staff tries...More

1  Thank esi s
Response from TC-Collection, Manager at Alexandra ResortResponded January 24, 2017

Thank you very much for your review – we are delighted to hear you received great customer service. Yes, it’s certainly true that Turks and Caicos is not inexpensive, mainly due to everything having to be imported to the islands. We appreciate your feedback and...More

Reviewed January 16, 2017 via mobile

This resort is on a beautiful beach and came with a breakfast credit for each guest in the room. breakfast is served at the restaurant on the beach and was delicious! The room was clean and had a safe, microwave, and mini_fridge inside. There are...More

2  Thank luv2trvl2_12
Response from TC-Collection, Manager at Alexandra ResortResponded January 24, 2017

Thank you for your review – we’re pleased you enjoyed the breakfast and your room as well as doing the many tours and excursions available on the island. Our Guest Services team is always there to help and recommend. We appreciate your comments about the...More

Reviewed January 13, 2017

We just got back from this resort, the resort rooms are big , spacious and nice, they have everything you need. The pool is ok but is pretty cold and the resort unfortunately needs improvement on training there staff, service at the pool , restaurants...More

4  Thank Lggi
Response from TC-Collection, Manager at Alexandra ResortResponded January 24, 2017

Thank you for your review. Whilst we’re pleased you liked the spacious suites, we are sorry you did not receive the level of service expected. We will be sure to address this to make improvements. Our sister property, Blue Haven Resort, now offers Sand Piper...More

Reviewed January 13, 2017

We love the Turks and Caicos (especially Grace Bay). This was our second trip to the island. We stayed at the Alexandra for two nights and it was great. It is on the gorgeous beach. The staff were extremely helpful. The restaurant is open to...More

1  Thank Park-Cav
Response from TC-Collection, Manager at Alexandra ResortResponded January 24, 2017

We’re happy you enjoyed all the amenities of Alexandra Resort and our stunning location on Grace Bay. However, we do sincerely apologize for the dampness in your room. Should you have brought it to Guest Services’ attention we would have endeavored to change your room...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$595 - US$1,027 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Grace Bay
#5 On the Beach Hotel in Grace Bay
#5 Luxury Hotel in Grace Bay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$595 - US$1,027 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Grace Bay
#5 On the Beach Hotel in Grace Bay
#5 Luxury Hotel in Grace Bay
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1728)
Room & Suite (609)
Pool & Beach (491)
Dining (165)
Amenities (76)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Colette B
April 11, 2018|
AnswerShow all 2 answers
Response from CDNBeachMama | Reviewed this property |
There was a box every other day left there but I brought my own.
1
Vote
Colette B
April 9, 2018|
AnswerShow all 5 answers
Response from Yvonne R | Reviewed this property |
The water was very good for pool floats. You will have to bring your own.
1
Vote
dan c
March 14, 2018|
AnswerShow all 10 answers
Response from Gloria T | Property representative |
Greetings, My apologies for the delay response as my answer was still sitting in my outbox. Yes we do offer food and drinks service at the swim up bar. It will depend on the weather. At the beach we only offer drink service... More
1
Vote
Room Tips
"Beachfront room second floor or above is worth the money"
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"Would recommend an oceanfront over oceanview."
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"we had a garden view suite and i loved it"
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"if you are beachfront go atleast 2nd floor because of dunes"
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