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Hard Rock Hotel Guadalajara

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Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan 45040 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$94
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Traveller (208)
Room & Suite (23)
Dining (17)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 21-02-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel Guadalajara
Updated 21-02-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 28 hotels in Zapopan
Location
Cleanliness
Service
Value
Travellers' Choice
The stage is set in Guadalajara for a destination hotel, unlike any other. Hard Rock Hotel Guadalajara brings VIP services & amenities like our Body Rock® Fitness Center, relaxing Rock Spa®, legendary Rock Shop®, and priceless memorabilia. Events will be an epic experience, with more than 7,000 square meters of edgy space inside the hotel and out in the fresh air. In partnership with Iconia Cubos, the hotel will also offer an exclusive mall center with a premier movie theater. Hard Rock Hotel Guadalajara will be Western Mexico’s premier place to live it up. Hard Rock Hotel Guadalajara is approximately 45 minutes from Guadalajara International Airport and 15 min from the historic city center. You’ll find some bars and dining options inside the hotel to choose from. Blow your mind with our iconic B.I.T.S. rooftop lounge and infinity pool in an impressive 360º view of the city; Discover an authentic rock-star style menu filled with local contemporary favorites and international cuisines at Sessions Restaurant and unplug for a while in a place where the music, art, nature and your favorite drinks and light bites are in perfect harmony at UTC-6 Lobby Bar.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Children's television networks
Valet parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Housekeeping
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
501Reviews5Q+A10Room tips
Traveller rating
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  • 28
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Popular mentions
EsauAlvarado wrote a review Apr. 13
Tampa, Florida2 contributions
I was given a room without AC, that was on 12th floor with a great view. The following day I was changed to a room on 2nd floor with no view, and not hot water. Every morning at 6 am I could hear banquets room being prepared, the hot water was repaired the following day.
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Review collected in partnership with this hotel
Date of stay: April 2021
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Response from Antonio Guzman Ecommerce, Ventas at Hard Rock Hotel Guadalajara
Responded 6 days ago
Dear Esau: Thank you so much for taking some of your time to let us know your comments, it allow us to verify that areas in need of special attention. We apologize to know that we were out of tone during your stay. We hope you can give us a chance to serve you so we can prove the right service that caracterize us. Regards.
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ruendyaguayo wrote a review Mar. 2021
Santa Barbara, California1 contribution
My rooms wifi did not work, I let them know everyday for three days, yet they did not resolve the issue. Instead the front desk argued with me about the issue rather than them going up to check their wireless instruments.
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Review collected in partnership with this hotel
Date of stay: March 2021Trip type: Travelled on business
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Response from Antonio Guzman Ecommerce, Ventas at Hard Rock Hotel Guadalajara
Responded 5 weeks ago
Dear ruendyaguayo: Thank you so much for choosing us as your stage in this last tour in our city. We are deeply sorry to know that we could be out of tone during your stay and we apologize for that. We've been sent this comments to our IT team so they can take inmediatly actions in this situation. We hope you can give us a second chance to serve you so we can prove the right service that caracterize us. Let's keep rocking together.
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Antonio RS wrote a review Feb. 2021
Mexico City, Mexico108 contributions61 helpful votes
Great location, service, food, restaurant options, pool, and room. I love the concept: rock and roll everywhere, great music all the time, and memorabilia everywhere you look. There is valet parking available, and a great domotic installation in every room.
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Date of stay: December 2020Trip type: Travelled with family
2 Helpful votes
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Response from Antonio Guzman Ecommerce, Ventas at Hard Rock Hotel Guadalajara
Responded Feb. 16, 2021
Dear Antonio: Thank you so much for choosing us as your stage in your last visit to our town. We are glad to know that you had an amazing stay with us. Our goal is to offer authentic experiences that rock and we made it. We hope to see you soon again. Regards,
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dcastelucci wrote a review Oct. 2020
Guadalajara, Mexico704 contributions177 helpful votes
To me, the highlights are the staff and the rooftop pool. The guy who took our bags to the room, upper floor restaurant host and Rafael, the bar captain, were amazing! I asked for a special vegan meal, and though the chef himself didn’t show to be very excited about the request, both the host and Rafael did all they could to make me feel welcome and comfortable. They talked to the kitchen staff so they prepared frijoles without pork fat and used my own vegan cheese to prepare amazing nachos. Such a sweet treatment! The rooms are extremely clean and decoration is gorgeous. Rooftop pool, despite of being small, is so beautiful we spent most of our time there! It offers a breathtaking view from Zapopan and Guadalajara, and a nice bar. I wish they had more vegan options and vegan breakfast, but overall I really appreciated spending my birthday there
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Date of stay: October 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Antonio Guzman Ecommerce, Ventas at Hard Rock Hotel Guadalajara
Responded Oct. 24, 2020
Dear dcastelucci: Thank you so much for choosing us as your stage and let us know your thoughs. We are glad to know you had an amazing stay with us. our goal is to offer authentic experiences that rock and definetely our rockers makes everything so this could be possible, so that way all of our guest spend the best time ever! We'll be sending this comments to our Food & Beverages team, so they can consider your request in a future. Once again, thank you so much, we hope to see you in your next world tour. Let's keep rocking together!
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lurua1491 wrote a review Sep. 2020
Colima, Mexico1 contribution
First of all, the room is not clean, the staff service at the lobby is worst. They couldnt find any reservation for 2 hours, so I couldnt cancel without any penalization of 1 night. I stood all the time because I paid for two nights and I missed my morning duties waiting for something you guys didnt want to cancel or fix. At the end I lost my morning and the second night!
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Review collected in partnership with this hotel
Date of stay: September 2020Trip type: Travelled as a couple
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Response from Antonio Guzman, Ventas at Hard Rock Hotel Guadalajara
Responded Oct. 5, 2020
Dear lurua1491: Thank you so much for let us know your thoughts. We are deeply sorry to know we were out of tone during your stay and we apologize for it. Our protocols from the SAFE & SOUND program makes sure always to deliver a room completelly clean and sanitized. Unfortunately, we can not modify the cancellation policies from you travel agency, we are sorry for that. We hope you give us a second chance to serve you, so we can prove the right service that caracterize us. Regards.
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PRICE RANGE
US$94 - US$134 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaZapopan
NUMBER OF ROOMS
348
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Frequently Asked Questions about Hard Rock Hotel Guadalajara
Which popular attractions are close to Hard Rock Hotel Guadalajara?
Nearby attractions include La Gran Plaza Fashion Mall (0.9 km), Escape Rooms Mexico Guadalajara (0.8 km), and Sky Zone La Gran Plaza (1.1 km).
What are some of the property amenities at Hard Rock Hotel Guadalajara?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hard Rock Hotel Guadalajara?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Guadalajara?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel Guadalajara?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hard Rock Hotel Guadalajara?
Conveniently located restaurants include Los Arcos, Baires Fusion, and Tai Spice.
Are there opportunities to exercise at Hard Rock Hotel Guadalajara?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel Guadalajara have an airport shuttle?
Yes, Hard Rock Hotel Guadalajara offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel Guadalajara?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel Guadalajara?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hard Rock Hotel Guadalajara offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.