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Gran Melia Golf Resort Puerto Rico

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Gran Melia Golf Resort Puerto Rico
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5,840 Reviews from our TripAdvisor Community

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Showing 5,074: English reviews
Centerville, Ohio
Reviewed yesterday NEW

enjoyed most of it. Love the bungalos but did not enjoy the smell in our room. It was like the airconditiioner did not work most of the time. Out clothes were always moist which was not good. For some reason the smell got worse with the room next store.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank lesliek918
Providence, Rhode Island
Reviewed yesterday NEW

I had a great time staying at Gran Melia. The rooms and the grounds were beautiful. The ocean front room was not quite what I had expected. The ocean front was about 100 yards away and the beach was filled with sea weed; it was not ideal for swimming. I was disappointed with the lack of information from the front...

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Thank 424hunters
Reviewed yesterday NEWvia mobile

I just came back from PR. The hotel was nice but the beaches are not exactly ideal for playing on. I was not happy that I was charged a resort fee on top of my room charge. I was not told this at check in. Needless to say that soured my experience

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Thank Adele P
Bayamon, Puerto Rico
Reviewed 2 days ago NEW

Needs a room update desperately. Cleaning is a must. Shower walls were black dirty. Cesar in front desk he is EXCELLENT. All front desk people should be like him in every hotel. Had a smile all the time and very willing to help.

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Helpful?
1Thank Jackeline M
Rockford, Michigan
Reviewed 3 days ago NEW

My husband and I stayed here a few years back while on our honeymoon and when we decided to return to Puerto Rico he said "we have to go back to Gran Melia, and I need that steak" (he's not stopped talking about the steak here and BBQ at a small join near the airport). Needless to say, I've just...

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Helpful?
2Thank aubrey3421
Houston, Texas
Reviewed 3 days ago NEW

We booked this hotel on a Priceline special, and could not be more pleased with our stay. We were in a room close to the main lobby and parking area, and while we didn't find an elevator to take our bags upstairs the stairs are large enough to move the bags without difficulty. Our room was huge, and had a...

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Helpful?
2Thank Susan R
Yonkers, New York
Reviewed 4 days ago NEW

The Hotel is outstanding and the location its great for nice relaxed vacation. I would like to Thanks Christian the hotel front desk supervisor for ensuring that our reservation and telephone discussed red level upgrade villa meet our expectation. Keep up with good work and great service.

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2Thank carlosgL7446IH
San Sebastian, Puerto Rico
Reviewed 6 days ago NEW

Very peaceful and beautiful. Decorated Very Carmona. The employees was respectful, kind, smilers. My Family and I enjoy absolutive all the treat in the hotel. Wifi was regular not too bad and not too well.

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2Thank aitzaa2017
New Brunswick, New Jersey
Reviewed 6 days ago NEW

Holiday vacation. Nice property that is quiet with lovely rooms and restaurants are good. But service was terrible as we dragged our own suitcases out. There is no beach and all activities were cancelled

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2Thank 150ruchid
San Juan, Puerto Rico
Reviewed 6 days ago NEW

Excellent hotel with ocean view pool all very clean well collected and staff very attentive to your like going to. Very good breakfasts in the cafe solei. I received good service and I was too comfortable for what it seems.

Review collected in partnership with Meliá Hotels International
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1Thank joselitojuanjimenez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
With an idyllic location on Puerto Rico's northeastern coast in Coco Beach, Rio Grande, Gran Melia Puerto Rico brings the privacy and exclusivity you deserve and allows you the opportunity to escape from the rest of the world. From the moment you step inside this tropical oasis, you will be enveloped by the beauty and grandeur of Gran Melia Puerto Rico. Boasting a world-class YHI spa, the nearby Trump International Golf Club and the best pool on the island with four integrated whirlpools, Gran Melia Puerto Rico is the place to live the true resort experience in Puerto Rico. ... more   less 

Additional Information about Gran Melia Golf Resort Puerto Rico

Address: 200 Coco Beach Blvd. | Highway 955-I, Rio Grande 00745, Puerto Rico
Region: Caribbean > Puerto Rico > Rio Grande
Price Range: $175 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Melia Golf Resort Puerto Rico 4*
Number of rooms: 486
Reservation Options:
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Also Known As:
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Gran Melia Rio Grande
Sol Melia Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Rio Grande
Hotel Style:
#2 Top resorts Hotel in Rio Grande
#3 Luxury Hotel in Rio Grande
#3 Spa Hotel in Rio Grande
#3 On the Beach Hotel in Rio Grande
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Golf Resort Puerto Rico staff and other travellers.
147 questions
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Clementon, New Jersey

PLEASE HELP LOTS OF QUESTIONS!!!!!

I was able to purchase this hotel as a Groupon deal for my best friend's 40th birthday. We aren't traveling until June 18th and this will be both of our first times in PR. The photos took my breath away and the cost was reasonable enough for me to surprise her with the gift after having some pretty rough times lately. I am really hoping this much needed getaway gives us a chance to escape the blues.

I know about the deposit per night, but usually deposits are returned unless you use them. However it seems like people are stating that they are getting charged for ludicrous items. (Towels cost what?) Or complaining about the treatment and true condition of the property. Then some are saying its a dream come true.

We don't expect million dollar service, just a good, peaceful beautiful time. Without me feeling the need to hide a credit card statement from my husband. We are extremely excited to be taking a trip together (having our own families and work makes that hard). Some person even said they were charged an upgrade fee of $3k?!! That is what scared me enough for someone who has been here to hopefully set my mind at ease.

What is included in Red Level? Is it a better option than paying a la carte? We are blessed to have breakfast included in the Groupon (thanks!) but it seems the Red Level doesn't do much more than that?

We've been hoping to come to Puerto Rico for years. Any advice would be truly appreciated. This place is very very pretty. I truly hope its the paradise it appears to be in the photos! The pool alone is amazing!!

Also more about the beach? Do swim shoes help with the rocks or don't bother. How about excursions (budget friendly).

Thanks to everyone who replies in advance. I will be responding after our return.

Happy Travels!

over a year ago

See all questions (147)

Questions? Get answers from Gran Melia Golf Resort Puerto Rico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“garden view is good. note smell of room for humidity.”
 of 5 bubbles lesliek918, 15 Jan 2017 | Read review
“Red Level Ocean Front rooms are right on the beach and not much more expensive than a standard room/night.”
 of 5 bubbles aubrey3421, 13 Jan 2017 | Read review
“No usable beach and service is terrible. They cancelled all the activities. It's a nice location with clean room that's quiet but watch out for the bugs ”
 of 5 bubbles 150ruchid, 10 Jan 2017 | Read review
“3rd floor suites w great views and private pools.”
 of 5 bubbles cavalier2017, 7 Jan 2017 | Read review
“The room was very clean the hosekeeper, Sandra was excellent and sweet. I always have everything i need. ”
 of 5 bubbles 127zoraidap, 7 Jan 2017 | Read review
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