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Hyatt Regency Grand Reserve Puerto Rico

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200 Coco Beach Blvd Highway 955-I, Rio Grande 00745 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
32 people are viewing this hotel
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Free cancellation until 21-04-18
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Free cancellation until 21-04-16
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (312)
Pool & Beach (111)
Room & Suite (51)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-09-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-09-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 6 hotels in Rio Grande
Location
Cleanliness
Service
Value
Travellers' Choice
Ideally located on the Northeast coast of Puerto Rico, Hyatt Regency Grand Reserve Puerto Rico, provides the privacy and exclusivity that each guest deserves by providing the opportunity to escape from the rest of the world. From the moment you enter this tropical oasis, you will be enveloped with the beauty and grandeur of our hotel. With two golf courses (PGA Tour) designed by the legendary Tom Kite, three swimming pools, a variety of restaurants, bars and 579 rooms overlooking the ocean and gardens, you will surely get lost in the serene beauty of Puerto Rico.
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Full view
Property amenities
Valet parking
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Children's television networks
Airport transportation
Pool with view
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Swimup bar
Poolside bar
Tennis court
Board games / puzzles
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Safe
Seating area
Sofa
Telephone
VIP room facilities
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, Spanish
370Reviews44Q+A21Room tips
Traveller rating
  • 194
  • 60
  • 39
  • 34
  • 43
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Popular mentions
Brittany G wrote a review Yesterday
3 contributions
Our first day here, we met Luis Garcia at the front of the hotel. He was extremely personable, professional, and kind. He made us feel welcomed and at home. He made our Puerto Rican experience worth it.
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Date of stay: April 2021Trip type: Travelled as a couple
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mikecurtis77 wrote a review Yesterday
Grand Rapids, Michigan1 contribution
Wifredo and team did an amazing job making our stay great! Some of the comments regarding resort cleanliness do not provide the appropriate context and are overstated and misleading. This is a beautiful resort with fantastic amenities and extremely friendly staff! I would highly recommend staying here!
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Date of stay: April 2021Trip type: Travelled with family
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1flower111111 wrote a review Yesterday
Minneapolis, Minnesota6 contributions7 helpful votes
The resort is stunning and very clean! Rooms are very spacious with modern technical features. I don’t understand what other reviewers are writing and paying attention to. Ocean is calm and beautiful. There are plenty of umbrellas on the beach. There are some areas that could be improved. There’s no any entertainment on resort now. But it’s understandable as it’s COVID time.. Some areas of resort are understaffed such as market place where the only one person is working and line gets ridiculously long in the morning. All restaurants and food truck automatically charge 16% gratuity. Otherwise, this resort is such a gem and located in very nice area of Puerto Rico.
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Date of stay: April 2021Trip type: Travelled with family
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Footprints519164 wrote a review Yesterday
2 contributions
Place was filthy, unkept, they ran out of food, no microwave and you have to drive 13 min just to drive up to the resort from the highway. Staff was rude and waited almost 3 hours at the pool for food. No tv working in our room. Everything closes early so if you don’t have your own food or microwave your out of luck! No one cares and they were unprepared for the amount of people that were there!
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
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Rooms
Location
Cleanliness
Service
Sleep Quality
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Ruth Noelia B wrote a review Apr. 7
2 contributions
Beautiful location. Few issues with the rooms A/C leaking all over floor and personal items. We had to put some towels down for that so it didn't become a slip issue. Several roaches found in room as well as ants. Balcony was filthy. The room was very spacious. Dusty fixtures. Cleanliness of resort was poor, garbage found thrown about on all outings. Staff was very friendly and helpful.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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PRICE RANGE
US$272 - US$469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran melia golf resort puerto rico hotel rio grande, gran melia rio grande, sol melia rio grande, paradisus puerto rico
FORMERLY KNOWN AS
The Resort At Coco Beach, a Hyatt Affiliated Hotel
LOCATION
CaribbeanPuerto RicoRio Grande
NUMBER OF ROOMS
579
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Frequently Asked Questions about Hyatt Regency Grand Reserve Puerto Rico
Which popular attractions are close to Hyatt Regency Grand Reserve Puerto Rico?
Nearby attractions include Carabali Rainforest Park (6.6 km), Caribbean Trading Company Store (5.7 km), and Balneario Luquillo (7.6 km).
What are some of the property amenities at Hyatt Regency Grand Reserve Puerto Rico?
Some of the more popular amenities offered include a swimup bar, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Grand Reserve Puerto Rico?
Top room amenities include a flat screen TV, a view of the mountains, and a seating area.
What food & drink options are available at Hyatt Regency Grand Reserve Puerto Rico?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Grand Reserve Puerto Rico?
Yes, valet parking is available to guests.
What are some restaurants close to Hyatt Regency Grand Reserve Puerto Rico?
Conveniently located restaurants include Carabali Bar & Grill, Degree 18 Juice Bar, and Smoky Joe Caribbean Grill.
Are there opportunities to exercise at Hyatt Regency Grand Reserve Puerto Rico?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Hyatt Regency Grand Reserve Puerto Rico have an airport shuttle?
Yes, Hyatt Regency Grand Reserve Puerto Rico offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Grand Reserve Puerto Rico?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Grand Reserve Puerto Rico offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Grand Reserve Puerto Rico?
The staff speaks multiple languages, including English and Spanish.