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Best Western Plus Lake District, Keswick, Castle Inn Hotel

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Traveller (173)
Room & Suite (52)
Dining (5)
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Overview
  • Excellent43%
  • Very good34%
  • Average12%
  • Poor6%
  • Terrible5%
Travellers talk about
“executive room”(35 reviews)
“table tennis”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (986)
There are newer reviews for Best Western Plus Lake District, Keswick, Castle Inn Hotel
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Traveller rating
396
338
125
66
55
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396
338
125
66
55
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All reviewsexecutive roomleisure facilitiestable tennissauna and steam roomswimming poolbar mealslake districtgames roomlovely hotelgood sizefamily roomfour poster bedlarge roomlounge areaan upgradeenjoyable stayhigh standard
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11 - 15 of 980 reviews
Reviewed 5 weeks ago

Good hotel, comfortable room (Executive Room), warm too (which was good as it was minus whatever outside). Breakfast very good, plenty of choice and cooked breakfast was freshly made. We ate in the bar and the food was good, though the menu would be limited...More

Thank mikewb75
Response from DGM-CastleInnHotel, Manager at Best Western Plus Lake District, Keswick, Castle Inn HotelResponded 3 weeks ago

Dear 'mikewb75', Thank you for taking the time to leave a review on your recent stay with us. I am delighted to read that you enjoyed all aspects of your stay, and that you found our team to be friendly and helpful during your break....More

Reviewed 18 March 2018 via mobile

We were the only people in the whole hotel it seemed. The staff were shocked to see us even though we’d booked, and there seemed to be a complete lack of organisation. The afternoon tea was average at best especially for the price and there...More

Thank JJRGF
Response from DGM-CastleInnHotel, Manager at Best Western Plus Lake District, Keswick, Castle Inn HotelResponded 3 weeks ago

Dear 'JJRGF', Thank you for taking the time to leave a review on your recent stay with us. I am sorry to read that your expectations weren't met when you came to us for afternoon tea, and that you didn't feel the service was up...More

Reviewed 13 March 2018 via mobile

Stayed for 2 nights. Hotel staff were great and nothing was to much trouble. The food was unfaultable and well worth every penny. Staff were knowledgeable to the local area and services within the hotel. Would recommend this hotel for a relaxing and peaceful break.More

Thank Emlohne
Response from DGM-CastleInnHotel, Manager at Best Western Plus Lake District, Keswick, Castle Inn HotelResponded 3 weeks ago

Dear 'Emlohne', Thank you for taking the time to leave a review on your recent visit. I am delighted to read that you found the hotel and staff to be great, and that you couldn't find any fault with the food. Hopefully we will be...More

Reviewed 7 March 2018

Went to this hotel as part of an organised group for a dance weekend .The hotel is beautifully situated just outside Bassenthwaite village with lovely views down the valley and of Skidaw.The staff on reception were helpful and welcoming and the rooms were comfortable and...More

Thank pensionerBoltonLancs
Reviewed 6 March 2018 via mobile

Stayed 2 nights on business Great welcome , friendly staff, lovely room , great facilities , ample parking, Wi-Fi , great price, great location .no complaints ! Well done ! Pub attached serves great food and well priced.

Thank Alistair S
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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$89 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (52)
Dining (5)
Pool & Beach (5)
Questions & Answers
Ask a question
4 January 2018|
AnswerShow all 3 answers
Response from DGM-CastleInnHotel | Property representative |
Hi, We allow 2 dogs per dog friendly room. However bare in mind that larger dogs may struggle for space depending how large they are. The best way to book would be to contact us directly, and we will ensure all your needs... More
0
Votes
arleneperry
25 April 2017|
AnswerShow all 10 answers
Response from kathyhaywood1948 | Reviewed this property |
Yes and they also cater for gluten free with good choices. Just let staff know your dietary needs they are very helpful
1
Vote
FIONA H
5 February 2017|
AnswerShow all 7 answers
Response from DGM-CastleInnHotel | Property representative |
Hi, If you purchase breakfast in advance of arrival, or at the desk on checkin the price is £10 per adult. If you purchase on the morning in the restaurant the prie is £14.95 per adult. If you need to dd this after you haver... More
1
Vote
Room Tips
"Room 21 was directly above the bar which could be noisy at weekends."
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"Book somewhere else"
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"Avoid room 62 !!!!"
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"Upgrade to executive room! Amazing..."
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