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Homewood Suites by Hilton Houston - Woodlands

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29813 Interstate 45, Shenandoah, TX 77381-1152
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Traveller (42)
Room & Suite (20)
Pool & Beach (7)
What is Travellers’ Choice?
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About

#1 of 10 hotels in Shenandoah
Location
Cleanliness
Service
Value
Travellers' Choice
We are directly behind Woodlands Medical Center. The Homewood Suites by Hilton(R) Houston-Woodlands hotel serves the fast-growing upscale community of The Woodlands and Shenandoah/Spring, located less than 30 miles north of Houston, Texas.Enjoy a complimentary daily, full hot breakfast. Mingle with guests Monday through Thursday over Complimentary Evening Social and beverages.Retreat to a one- or two-bedroom suite including a fully equipped kitchen and sofa bed, perfect for extended stays. Curl up on the comfortable couch and watch one of two flat-screen TVs featuring premium TV stations and HD programming. Check emails with WiFi, available throughout the hotel. Keep up with work using our 24-hour business center, featuring a host of amenities to help you stay connected. Host a reception for 100 guests or a training session for 40 people in our meeting rooms. Enjoy our free shuttle to The Woodlands Mall and within a 5 mile radius. Indulge in a tranquil swim in our picturesque pool, featuring a cascading waterfall and tropical greenery. Work out in our 24-hour fitness center with new equipment and basketball court or swim laps in the swimming pool. Enjoy our services and amenities designed for a comfortable stay - Make Yourself at Home(R) with Homewood Suites.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Shuttle bus service
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Breakfast buffet
Breakfast in the room
Horseback riding
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
44Restaurantswithin 1 km
2Attractionswithin 1 km
493Reviews4Q+A46Room tips
Traveller rating
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Popular mentions
Karen L wrote a review May 2020
Gainesville, Texas2124 contributions489 helpful votes
+1
Excellent friendly staff, nice location with a very good pool and hot tub. Love the waterfall feature at the pool. The suites are large and we'll appointed. Close to everything in The Woodlands and near restaurants.
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Date of stay: May 2020Trip type: Travelled with family
3 Helpful votes
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Rachel G wrote a review Mar. 2020
Bulverde, Texas60 contributions
+1
Semi-relaxing stay with family traveling to visit my mother and monitor her progress in emergency recovery. The room was clean. Semi- quiet due to Spring - break guest next door and up late at night. Since I stayed for three nights. Hotel was in great location near mall and restaurants. I did take great photos of hotel and adjacent scenic views.
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Date of stay: March 2020Trip type: Travelled with family
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ITravel1507 wrote a review Mar. 2020
Longview, Texas1 contribution
Older facility and definitely time for an update. My room had no TV service, and while “stuff” happens there appeared to be very little concern on a resolution. No, let me move you to another room, no let me move you to another hotel ( there is another Homewood Suites eight miles down the road ). No let me adjust your bill. There are too many options nearby to make this gold member want to return.
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Date of stay: March 2020Trip type: Travelled on business
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Response from LisaQ274, General Manager at Homewood Suites by Hilton Houston - Woodlands
Responded Mar. 5, 2020
Itravel, Thank you so much for sharing your experience with us. I am so sorry about the issue with the TV"s, unfortunately Direct TV has been less than helpful in keeping their equipment functioning so we are switching to a new service so all of our guest can enjoy television service. I will definitely share your concerns with the team here and offer re training for the ones that did not offer you any room moves or compensation for the issue. Please reach out to me at the hotel, I want to make this right for you.
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Glenn K wrote a review Feb. 2020
1 contribution
Very dissatisfied with this property and the Assistant General Manager Lisa Quesada, unresponsive to polite feedback provided by email. Poor check in processes, her front desk staff needs training on customer service, the property is worn out and needs a total refresher, look at the cracked tile in the elevator, breakfast was Hampton quality food. Not a great value, do yourself a favor and don't waste your time and money at this property. The assistant general manager does not respond to emails with good intentions of providing feedback. That speaks for the property.
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Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: stay away from this property
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Response from LisaQ274, Manager at Homewood Suites by Hilton Houston - Woodlands
Responded Feb. 24, 2020
Dear High-standard1 Thank you for sharing your experience with us, I apologize if you did not get my response to your email, please check your spam folder. I assure you that your experience is definitely not our normal, we strive to exceed all of our guest expectations and clearly we fell short this time. As I said in my response to your email, I would love to have you back on us so that we can show you what we are really about.
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Candis R wrote a review Feb. 2020
2 contributions
The entire hotel needs to renovated. It smells. The linens were unclean and house keeping should be available in situations such as I experienced with clean linens and bed being made neatly. When I walk in the room it should not look like someone else was just in there with the bedding being wrinkled and not bed not neatly made as if they’d not changed the linens. The fridge should work if its going to be in the suites. The odor of the hotel is horrendous. Smells like it needs the walls stripped and carpet taken up in the entire hotel. You can smell the odor when the doors of the hotel open. The parking lot needs repairs as well and looked unkept considering this was a $190 a night hotel and Hilton brand. Thoroughly disappointed enough to the point where I checked out and checked into the Hyatt for the rest of my business trip with a much higher standard, modern look and was lesser expensive. I was embarrassed for this to be a Hilton Brand establishment. The staff looked homely as well. Although they were nice, there should be a better representation for a Hilton Brand establishment. The fact that I had to change my own linens and not have housekeeping to change bedding that was unclean, this just took the cake. This was beneath the lowest of standards.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Traci-HiltonHelp, on behalf of management at Homewood Suites by Hilton Houston - Woodlands
Responded Feb. 24, 2020
Dear thakidsweet, Thank you for your review. We greatly appreciate your candor and hope you accept our deepest apologies the cleanliness was not up to par during your recent stay. We've shared your experience with our team and have committed to be more vigilant with our housekeeping standards. While we are not currently scheduled for an update/remodel, this is something we are actively working towards. We sincerely hope once these updates are realized, you will allow us a second chance to host you as our guest.
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PRICE RANGE
US$97 - US$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites by hilton houston - woodlands hotel the woodlands, hilton the woodlands, homewood the woodlands, homewood suites the woodlands, the woodlands homewood suites, the woodlands hilton, homewood suites houston woodlands
LOCATION
United StatesTexasShenandoah
NUMBER OF ROOMS
91
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Frequently Asked Questions about Homewood Suites by Hilton Houston - Woodlands
Which popular attractions are close to Homewood Suites by Hilton Houston - Woodlands?
Nearby attractions include Main Event Shenandoah (1.2 km), The Big Barn (0.2 km), and Buffalo Wild Wings (0.6 km).
What are some of the property amenities at Homewood Suites by Hilton Houston - Woodlands?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Homewood Suites by Hilton Houston - Woodlands?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Houston - Woodlands?
Guests can enjoy free breakfast during their stay.
Is parking available at Homewood Suites by Hilton Houston - Woodlands?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Houston - Woodlands?
Conveniently located restaurants include Pappadeaux Seafood Kitchen, Fielding's Wood Grill, and Casa Medina Mexican Restaurant.
Are there opportunities to exercise at Homewood Suites by Hilton Houston - Woodlands?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Homewood Suites by Hilton Houston - Woodlands located near the city centre?
Yes, it is 0.8 km away from the centre of Shenandoah.
Are any cleaning services offered at Homewood Suites by Hilton Houston - Woodlands?
Yes, dry cleaning and laundry service are offered to guests.
Does Homewood Suites by Hilton Houston - Woodlands offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Homewood Suites by Hilton Houston - Woodlands?
The staff speaks multiple languages, including English and Spanish.