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Doubletree Resort by Hilton, Central Pacific - Costa Rica

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Doubletree Resort by Hilton, Central Pacific - Costa Rica
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2,440 Reviews from our TripAdvisor Community

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Showing 1,329: English reviews
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auckland
Reviewed yesterday NEWvia mobile

Great hotel, all inclusive. The food was average, very americanised and the cocktails seemed to be watered down which suited us as were not intoxicating! Great sun sets off the pier . Clean with friendly staff. Customer services were amazing and really went above and beyond to help us out.

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Helpful?
1Thank iandw
essex
HOTEL’S FAVOURITE REVIEW
Reviewed 9 August 2016

What a great fun hotel with the bonus of being all inclusive. The hotel is extremely well appointed with excellent facilities. The gym has both cardio and free dumbbell weights. There are several pools including a quiet pool by reception which avoids the poolside activities and music featured in the main pool area. The rooms are clean with good air...

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4Thank sunbedder
About Hotel's Favourite Review
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Sunbedder, Thank you for sharing about your experience about your great vacation in Costa Rica. Is a pleasure to receive your comments of appreciation for our all-inclusive package, excellent facilities and customer service, is good to know you have had enjoyed the stay. I am happy to hear we met your expectations and your holiday was funny and relaxing,...

Ashburn, United States
Reviewed yesterday NEW

This resort is AWESOME! The customer service, recreation, food and entertainment was excellent. My wife and I were upgraded to building #3 and loved the upgrades and quietness of the room. Ask for Nathalia for help with ANYTHING! Victor at the pier is a great resource for local day trips!

Review collected in partnership with DoubleTree by Hilton
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1Thank 304greggl
lancaster,pa
Reviewed 2 days ago NEW

We had a wonderful time at this resort. The staff were outstanding and very friendly. The food was good, especially at the restaurants. Our children found plenty of things to do and the nightly entertainment was fun. It was a very relaxing atmosphere.

Review collected in partnership with DoubleTree by Hilton
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1Thank keysdisease
Reviewed 3 days ago NEWvia mobile

I travelled with a big group and I expected an "All include" Hilton Resort by the beach. But I found out that I had to pay for many things that were not included like Wifi, sparkling wine.. They have 1 barman in some of the areas so you have to wait around 20 mnts everytime you want a drink. The...

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1Thank Ramon R
Reviewed 3 days ago NEW

Pros Location Guest services did try to upgrade our stay for the inconveniences Clean rooms pier Carlos the bell boy. awesome. Cons Took 3 hours to get a room, subsequently missing lunch after driving all day $10+ per day for wifi Very little English spoken snobby rude guests

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Thank Jessie N
Brockville, Canada
Reviewed 3 days ago NEW

We were in an older room but it had everything we needed. One doesn't spend time in the room. The selection of food in the buffet style dining room is marvelous. Although one is always tempted to have "one of everything," you shouldn't. There are theme nights for meals as well as two quieter a la carte restaurants. The several,...

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2Thank hain510
Atlanta, United States
Reviewed 4 days ago NEW

The hotel is a great value and the staff was so great. All the bartenders were attentive and made sure we always had full drinks. The food was way better than we expected and the two restaurants on the property provided a nice change from the wonderful buffets. Whether you are looking for a place to relax or a places...

Review collected in partnership with DoubleTree by Hilton
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1Thank marcorQ455QA
Canada
Reviewed 1 week ago

Overall our stay was wonderful.. lovely pools and grounds, excellent welcoming staff and the food was excellent. Stayed in standard room which are a bit dated but very clean. Had some room problems with air conditioning not working and then being moved to a room where the outside door lock didn't work....four rooms later got a better room..in two of...

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1Thank Donna B
Pilot Point, United States
Reviewed 1 week ago

Stay away, especially if you are American. Rude non English speaking staff. Scam with extra charges at check in. Filthy beach. Cockroaches in the room and bed. No parking for guests. Rude other guests that do not like Americans. Not in a safe area. Wrong room type. No maintenance of the pools. Cannot believe this is a premium Hilton property.

Review collected in partnership with DoubleTree by Hilton
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Thank stevenfQ732IT
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear StevenfQ7321T, Thank you for your feedback. We are sorry that our Resort didn’t meet your expectations. In our Resort we work hard to satisfy our guests and most of our Team Members speak English as a second language, enough to communicate properly and meet your needs, however in our front desk, Guest Services, Entertainment and Management the level of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The closest all-inclusive resort to San Jose! Doubletree Resort by Hilton Costa Rica - Central Pacific is a modern, full-amenity, all-inclusive resort hotel. This beachfront Costa Rica Hilton hotel is perfectly situated on the Central Pacific region outside the port city of Puntarenas, Costa Rica. Located only 50 minutes West of Juan Santamaria International Airport (SJO) and the Costa Rican capital city of San Jose, and two hours south of Liberia International Airport (LIR). Buffet breakfast, lunch and dinner served daily. Snacks and drinks available all day long. Two a-la-carte restaurants open for dinner. All-day activities for adults, teenagers or children, nightly entertainment and lounge. ... more   less 

Additional Information about Doubletree Resort by Hilton, Central Pacific - Costa Rica

Address: El Roble 171-400 Puntarenas, El Roble, Punta Arenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
Region: Costa Rica > Province of Puntarenas > Punta Arenas > El Roble
Price Range: $181 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Resort by Hilton, Central Pacific - Costa Rica 3.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble
Doubletree El Roble
Doubletree Hotel By
Hilton El Roble
El Roble Hilton
Doubletree Resort By Hilton, Central Pacific - Costa Rica Province Of Puntarenas
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and other travellers.
126 questions
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Questions? Get answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd building is quiet, ocean view nice”
 of 5 bubbles 33jessien, 19 Feb 2017 | Read review
“Rooms in newer buildings have small balcony, all with a view of the sea. If that's important.”
 of 5 bubbles hain510, 19 Feb 2017 | Read review
“Building 3 seems to be the best option, rooms are small but newer.”
  • View from 2nd floor, building 3.
 of 5 bubbles DiMurillo, 13 Feb 2017 | Read review
“Ask for any building but building #1. Building #1 is the oldest.”
 of 5 bubbles CharlesM311, 9 Feb 2017 | Read review
“We heard that rooms in the third building were more modern.”
 of 5 bubbles paradiseseekers2, 7 Feb 2017 | Read review
5 of 5