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Doubletree Resort by Hilton, Central Pacific - Costa Rica

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Doubletree Resort by Hilton, Central Pacific - Costa Rica
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2,499 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Resort by Hilton, Central Pacific - Costa Rica
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Showing 1,361: English reviews
Victor, Idaho
Reviewed 17 March 2013

The staff at the hotel are very friendly and efficient. Walter, a manager, was great in getting us a new room (on a weekend of almost 100% capacity) when we had several things wrong with our room within 24 hours of arrival. We were upgraded to building 3, a/c was fantastic, especially since our room a/c in building one wasn't...

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2Thank nomad5253
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear nomad5253 Thanks for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you found our hotel staff to be friendly and efficient. I am so sorry if upon arrival you had several inconvenient issues in your first room; however, I am delighted that we are able...

Gloucester, Massachusetts
Reviewed 17 March 2013

This resort exceeded all expectations on every level. There's something for everyone: beautiful tropical setting, several pools, many shady areas with lounge chairs, swim up bars, quiet areas and varied activities. The sun sets on the beach over the distant mountains. While we were there the beach had huge waves and the locals surfed every day. The buffet food is...

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3Thank Loie L
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Loie L: I am so glad to know that your time at our resort was as wonderful as you describe on your review, in the same way we are really proud to know that our team members were focused in offering you really good customer service experience. We really appreciate your review and thank you for letting us being...

Mississauga, Canada
Reviewed 17 March 2013

Three generations loved this place. Staff very friendly and helpful. Nightly entertainment was excellent. Didn't have to be out at the pool before 7am to get a spot in the shade as there were more than enough sunny or shady places on the beach or around the many pools. Hotel is great for singles, families or seniors. There is no...

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1Thank dale k
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Dale k. Receive a warm greeting from the Hotel Doubletree by Hilton Central Pacific Costa Rica. All our staff and management are very happy to know that you really enjoyed your stay with us, in especially our facilities and pool areas besides the excellent evening entertainment, because our vision is to transmit the light of hospitality through the warmness...

Muskoka Lakes, Canada
Reviewed 14 March 2013

My husband & I stayed at this resort because it was close to family we were visiting in the area. We were pleasantly surprised at the friendliness of the staff and wonderful stay. We are Hilton honours members & up graded our stay to building 3 with the private pool with swim up bar & ocean view. It is a...

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5Thank Virg577
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Virg577: I feel so happy to hear about how pleasantly your stay was and I really appreciate you summarized many good things about our Resort, thank you for recognize our staff. Thank you again for sharing your review with everyone at Tripadvisor, we hope to welcome you again in the near future. Best Regards,

Grand Prairie, Texas
Reviewed 14 March 2013

After a flight delay had us arriving about midnight, is was great having a place where we could get a bite to eat. Check-in was great, although I wasn't happy that the room that was advertised wasn't available. The room we ended up getting was okay. View was great, food was good, drinks were average. We went during Mexican Independance...

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2Thank RHWJr
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear RHWjr Thanks for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you enjoyed our food and drinks and that you had a convenient check-in. I sincerely apologize if the first impression with the unavailability of the type of room you expected caused you any inconveniences;...

Ontario
Reviewed 14 March 2013

We spent a week at the Doubletree in early March. We travelled with 2 kids (5 & 10). After reading all the reviews we booked a deluxe room in building 3. We had a walkout to the pool. I did not see the rooms in building one but did speak with someone in building 2 who was satisfied. I'm really...

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7Thank Travelfly
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Travelfly: I just want you to know that we felt honor to be your destination for your family vacation. We are so glad that your experience at the resort was wonderful. Also, I am happy to know how you appreciated the effort of our staff to please all our guests; and that you had the opportunity to visit different...

Zurich
Reviewed 9 March 2013

We spent one night there and moved out. Watered down drinks, unfriendly service, a door that looked like someone tried to break in, drunk guests ( I guess all inclusive is not for everyone), after asking for a quiet room didn't help (paying 30 Dollars more). Around midnight we had to call the reception twice for them to send anyone...

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2Thank Carmen L
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mrs. CarmenL: I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our...

Hallau, Switzerland
Reviewed 4 March 2013

If you are looking for a place where you can sit in a pool full of drunk gringos hopped up on sugar-infused drinks, doubletree Hilton is for you. I was impressed by the general feeling of indifference displayed by hotel staff regarding the fact that we had arrived. Upon arrival, my wife and I were barely noticed as we cued...

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4Thank Sebers
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Sebers: Thank you so much for your review. We always appreciate hearing from our guests - including when comments help us to identify ways we can improve. I understand that you were disappointed about the service you experienced while staying with us. I sincerely apologize if this caused you any inconveniences. I was especially disappointed that you found our...

World
Reviewed 3 March 2013

This is a great all inclusive hotel for the price. We stayed in Building 3, the newest building and I am glad we did. Once checked into the resort I asked to look at one of the mini-suites in Building 2, as it was the same price as the deluxe room in Building 3. I would say that the deluxe...

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7Thank LivingLifeByTravelin
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear LivingLifeByTravelin: I am glad that you enjoyed the facilities and accommodations; Thank you very much for recommending our hotel as destination for other travellers. We always try to make each guest experience a great one, and it is always nice to hear from our guests how they had a relaxing and pleasant stay Thanks again for sharing your observations...

Ciudad de Heredia, Heredia, Costa Rica
Reviewed 28 February 2013

*Location is great, that´s the first reason I chose this hotel for my honey moon, Is just 1 hour from the Juan Santamaría Airport using the new Caldera Highway. Amazing scenery on road. *Welcoming always is good in any Hilton all around the world... And Costa Ricans are great friendly people. The cookie as always delicious. *Nupcial Suite, for my...

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1Thank Abner Antonio C
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mr. Abner Antonio C First of all, thank you for your candid feedback of your stay with us. I thank you very much for selecting our hotel for such a special occasion as your honeymoon. I was glad to read from your review that you enjoyed our location and found our staff to be welcoming. I do however apologize...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The closest all-inclusive resort to San Jose! Doubletree Resort by Hilton Costa Rica - Central Pacific is a modern, full-amenity, all-inclusive resort hotel. This beachfront Costa Rica Hilton hotel is perfectly situated on the Central Pacific region outside the port city of Puntarenas, Costa Rica. Located only 50 minutes West of Juan Santamaria International Airport (SJO) and the Costa Rican capital city of San Jose, and two hours south of Liberia International Airport (LIR). Buffet breakfast, lunch and dinner served daily. Snacks and drinks available all day long. Two a-la-carte restaurants open for dinner. All-day activities for adults, teenagers or children, nightly entertainment and lounge. ... more   less 

Additional Information about Doubletree Resort by Hilton, Central Pacific - Costa Rica

Address: El Roble 171-400 Puntarenas, El Roble, Punta Arenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
Region: Costa Rica > Province of Puntarenas > Punta Arenas > El Roble
Price Range: $175 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Resort by Hilton, Central Pacific - Costa Rica 3.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble
Doubletree El Roble
Doubletree Hotel By
Hilton El Roble
El Roble Hilton
Doubletree Resort By Hilton, Central Pacific - Costa Rica Province Of Puntarenas
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and other travellers.
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Questions? Get answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building three, Second or third floor, ocean view”
 of 5 bubbles 401carolb, 24 Mar 2017 | Read review
“ask for an oceanview room in bulding 3 I believe it is called.”
 of 5 bubbles P2695WKluisf, 22 Mar 2017 | Read review
“i like building one , ground floor, facing ocean. but thats me.”
 of 5 bubbles loriboast, 12 Mar 2017 | Read review
“Depends what you want. Building 1 is older, but really good.”
 of 5 bubbles SandyB564, 12 Mar 2017 | Read review
“If you planning to stay at this place, ask for building #3, better than the others.”
 of 5 bubbles Ronin381, 5 Mar 2017 | Read review
5 of 5