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Novotel Manchester West

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Novotel Manchester West
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697 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Newcastle Upon Tyne, UK
Reviewed 3 weeks ago

We had been to Chester Zoo for the day and had planned on just driving the 3hrs back home in one day. The Zoo as first time visitors was amazing though and weather was brilliant for March so we stayed until we were kicked out almost at 4.30pm. We then hit a huge crash on the M56 and after sitting...

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Helpful?
Thank Travelling_Queenie
Brian T, General Manager at Novotel Manchester West, responded to this review

Thank you so much for your comments. I hope we will see you again.

Ringwood, England, United Kingdom
Reviewed 4 weeks ago via mobile

Hotel rooms are exactly as you expect, nothing special and won't win any prizes, good shower, tea and coffee and the beds are adequate, breakfast and staff were good with ample parking, 2 strange things here: the hotel room doors do not auto close! No clock in the room!

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Thank MarkDotJames
Brian T, General Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to review our hotel, really pleased that you enjoyed your stay.

Greater Manchester, United Kingdom
Reviewed 13 March 2017

This Novotel decoration and general presentation is a bit far from it can be found in several European countries and it surprises me the lack of consistency within the group. Well organised and clean. The staff was extremely kind and helpful. What it lacks in modernisation, has plenty of thoughtful staff, very patient with children. Vodafone does not have a...

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Thank Ana C
Brian T, Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to review our hotel.

London, United Kingdom
Reviewed 4 March 2017

The lobby and bar area are very nice and modern which gives a great impression on arrival, but the rooms are very worn and dated. There is free wifi and a good-sized gym. Lots of parking available. When I arrived there was a strong smell of fresh paint in my room so I had to ask to swap rooms. The...

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Thank Emsworth89
Brian T, General Manager at Novotel Manchester West, responded to this review

Tank you so much for your kind comments. Just so you are aware, we are planning a full refurbishment which will take place later this year. I do hope that you will stay with us again.

Bristol, United Kingdom
Reviewed 27 February 2017

I've stayed in many Novotels in major European cities and have been impressed with the quality and service, but this was my first stay in a Novotel in the UK. The staff were welcoming and helpful on arrival and my room was spacious and comfortable. However, the lighting was poor and the room was told. I turned up the thermostat...

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Thank Chris W
Max P, General Manager at Novotel Manchester West, responded to this review

Thank you for your review and the comments within it. I am pleased that overall you enjoyed your stay. Just to let you know that we are currently rewriting the menu, which will have much more gluten free options and they will be clearly marked on the new menu. I hope you will stay with us again, and I look...

cumbria
Reviewed 25 February 2017

stayed one night to visit relatives, easy to find with sat nav, good parking, nice bar for drinks. pre book breakfast on arrival it is £10 per adult, good buffet I would rather have coffee/tea served to the table otherwise all good. ten minutes to Trafford centre

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Thank luvrholsCumbria
Max P, General Manager at Novotel Manchester West, responded to this review

Thank you for your kind comments, it's always good to know that what we do is appreciated by our guests. I do hope that you will stay with us again and look forward to 5 out of 5 next time I hope. Thanks again

Carlisle, United Kingdom
Reviewed 24 February 2017 via mobile

Last weekend I travelled from Cumbria to the Novotel for an event that was being held there. The hotel was clean and staff were friendly and welcoming . Good transport route from the motorway - easy to find just under 2 hour to get there m6,m61 it is close to the motorway for easy access. Good parking facilities. One of...

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Thank Melanie c
Max P, General Manager at Novotel Manchester West, responded to this review

Great review, thank you. Just to let you know we are also working on updating the meeting room facilities and have a major refurbishment planned for later in the year. I hope you will use us again.

Woking, United Kingdom
Reviewed 22 February 2017

Stayed at this hotel for two nights in February 2017. The hotel was easy to find, in a pleasing "village style" location just outside of Manchester. The car park is large and despite the large number of guests, parking wasn't really an issue. Reception is a welcoming area and the staff there are friendly and efficient - as one would...

Review collected in partnership with Accorhotels.com
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Thank 324leat
Max P, General Manager at Novotel Manchester West, responded to this review

What a great review, thank you. I hope that next time you stay we will get 5 out of 5!! We are currently working on new menus and have a refurbishment planned for later in the year. Thanks again for your review.

Leeds, United Kingdom
Reviewed 20 February 2017

We have stayed at this hotel on three occasions and would say it is a good hotel overall but would like a safe and fridge in the room as you would get in many other Novotel hotels we have stayed in. Also the breakfast service is a little chaotic and when I asked for two fried eggs to be made...

Review collected in partnership with Accorhotels.com
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Thank debbieh39
Max P, General Manager at Novotel Manchester West, responded to this review

Thank you so much for taking the time to review our hotel and for the mainly positive comments in it. We are planning a major refurbishment for later this year which will definitely address most of your niggles and will hopefully encourage more people to dine in a much improved dining area. Thank you again for your review.

Reviewed 18 February 2017

We have come away for a night up to Manchester for some "retail therapy" to celebrate Lisa's birthday. I found this hotel after searching various sites and it seemed to fit the bill. Good reviews, slightly away from the city, well priced and location to the motorways was excellent. I am very happy with the choice. From check-in to (almost)...

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Helpful?
Thank Matthew W
Max P, General Manager at Novotel Manchester West, responded to this review

Thank you so much for your really positive review and for taking the time to write it. I understand your comment regarding the separate toilet and we have plans to extensively refurbish later in the year and take all such comments into account when redesigning. Thanks again

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Manchester West is an AA rated hotel in the historic village of Worsley, ideally located for a business trip with easy access to all major road networks, 12 miles from Manchester Airport and just a short drive from Manchester, Old Trafford stadium, the Trafford Centre and Salford Quays. The hotel features ten meeting rooms, Elements restaurant, room service, a terrace and gardens with a childrens play area. Free WiFi access available plus free parking on site. ... more   less 

Additional Information about Novotel Manchester West

Address: Worsley Brow, Worsley, Salford M28 2YA, England
Region: United Kingdom > England > Greater Manchester > Salford > Worsley
Price Range: $72 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Manchester West 3*
Number of rooms: 119
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Also Known As:
Novotel Manchester West Hotel Worsley
Accor Manchester West
Manchester Novotel
Novotel Manchester West Worsley, Greater Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Manchester West staff and other travellers.
9 questions
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manchester
3 months ago
Leicester, United Kingdom
over a year ago
manchester
3 months ago

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Questions? Get answers from Novotel Manchester West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have the breakfast! Brilliant.”
Travelling_Queenie, 2 Apr 2017 | Read review
“A very quiet hotel.”
648AnaC, 13 Mar 2017 | Read review
“Ask at check-in about the room heating and temperature if you want a warm room. Eat elsewhere if you are Coeliac.”
chriswD9314DB, 27 Feb 2017 | Read review
“It suited us on the ground floor”
dianaderengowski, 14 Feb 2017 | Read review
“maybe worth looking further if with a family”
ibmontheroad, 11 Jan 2017 | Read review
5 of 5