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Grand Diamond Hotel

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LP 12 Golden Grove Road, Piarco Trinidad
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Traveller (32)
Room & Suite (19)
Dining (2)

About

#1 of 7 hotels in Piarco
Location
Cleanliness
Service
Value
all room are suites and feature air condition personal hot water tea station mini bar free Wi fi and internet movies PLUSH BEDING COMES WITH BREAKEFAST
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Airport transportation
Non-smoking hotel
Shuttle bus service
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Room features
Air conditioning
Room types
Non-smoking rooms
61Reviews2Q+A10Room tips
Traveller rating
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Popular mentions
Barbara M wrote a review Feb. 2020
Springfield, Missouri2,694 contributions285 helpful votes
Was picked up at the airport (pre-arranged) and quickly driven to the hotel. Check-in was fast and pleasant. Our room was small but very clean, and the bed was very comfortable. The dining room for breakfast was just down the hall, and we were brought a full breakfast, although I would have just taken toast and tea if it had been offered. I would have loved to have a hot pot in the room for a first cup of coffee, but we survived by getting dressed and going to the breakfast room. The personnel was pleasant, and we were given a ride back to the airport. They were aware of flight times and made sure we arrived on time.
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Date of stay: January 2020
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151bernadinew wrote a review Nov. 2019
Barbados23 contributions10 helpful votes
I booked a stay at the hotel for the night of November 9th. When I arrived to the hotel from the airport at 11:15am, I was told that I have to return at 2:00pm because the room was not ready for my stay. When I returned at 3:25pm, I was denied entry to the hotel and further denied a stay because I did not furnish a foreign passport. I am a Caribbean Diplomat and I have worked and LIVED IN EVERY ENGLISH CARIBBEAN ISLAND...... I have NEVER been denied a stay based on my Nationality and Race at ANY hotel in the Caribbean. Later, I was accused of be Obviously, my AFRICAN decent and Trinidad driver’s permit were sufficient enough to deny my stay at the Grand Diamond. I was forced to cancel my reservation on Expedia. I haven’t received my refund as yet, I am waiting to see if I’d be reimbursed. I won’t book again! Booker BEWARE!
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Date of stay: November 2019Trip type: Travelled on business
3 Helpful votes
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156traveler2015 wrote a review Oct. 2019
Indiana10 contributions4 helpful votes
The facility was clean and the guest services very friendly. There was a small refrigerator with complimentary water and juice. We only stayed one night because we had an early flight the next morning. The hotel offered an airport shuttle for $10 per room. Was very grateful as it would have been difficult finding a taxi at 3 am.
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
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Roger T wrote a review Sep. 2019
1 contribution
This is a perfect place for my purposes. The people are very nice and do their best to make guests feel comfortable. It will be even better when their third floor restaurant is finishes. This is the best value I have found in Trinidad.
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Date of stay: September 2019Trip type: Travelled on business
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Response from pradeepd373, Manager at Grand Diamond Hotel
Responded Sep. 7, 2019
Hi we thank you for your kind wonderful review .it was a pleasure having you for the 2 weeks .all the best Mike
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Basanth Sadasivan wrote a review Aug. 2019
5 contributions7 helpful votes
I was booked in to stay here later this year. After making my booking, I contacted the hotel to arrange a 1 way complimentary airport shuttle (which was advertised on hotels.com) for my departure the next morning. I specifically indicated to them that I did not need an arrival pickup, but wished to utilize my complimentary one way airport shuttle for my departure only. They kept sending me robotic emails on 10 August and 11 August about how to find their airport shuttle on arrival, but would have to pay a fee for the departure shuttle. I reiterated again to them that I should not be having to pay any amount since a 1 way shuttle should be free of charge. They then stopped responding for a full 17 days. Earlier today, I attempted to contact them again to get an update on the situation, to which I was given an extremely rude reply "We do not need your business. Cancel the Reservation immediately. And stay in the rat hole you deserve". How rude could someone possibly be? And especially for a company in the hospitality industry. Proof of these messages are attached to this review, and I highly urge all potential guests to look elsewhere! I have never seen a hotel of such stature be so rude, condescending and inappropriate in their language and judging from the response they made on the last review, it seems to be becoming a bit of a trend. AVOID!
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Date of stay: August 2019
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6 Helpful votes
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PRICE RANGE
US$85 - US$98 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanTrinidad and TobagoTrinidadPiarco
NUMBER OF ROOMS
15
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Frequently Asked Questions about Grand Diamond Hotel
Which popular attractions are close to Grand Diamond Hotel?
Nearby attractions include Tunapuna Market (5.3 km) and National Racquet Sports Center (6.7 km).
What are some of the property amenities at Grand Diamond Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Grand Diamond Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Grand Diamond Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Grand Diamond Hotel?
Conveniently located restaurants include Chhai Thai Restaurant, Paul A Grant Butcher's Steakhouse, and Hayley's Buffet and Bar.
Does Grand Diamond Hotel have an airport shuttle?
Yes, Grand Diamond Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Grand Diamond Hotel?
Many travellers enjoy visiting Ortinola Estates (15.2 km).