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Airport Suites Hotel

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1 room 2 adults 0 children
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Airport Suites Hotel
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154 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Reviewed 13 January 2017 via mobile

Very friendly staff, not particularly clean facility (stained sheets, random tarp covering something outside where I would go to smoke), the room service food is barely edible. The TV has like 4 channels that come through, the WiFi didn't extend to my room. The pool was very clean and well kept.

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Helpful?
Thank Oliver S
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Oliver We thank you for your review, and we apologize for the areas we have fallen short. You concerns will be passed on to our housekeeping manager and our kitchen department. We are currently in the process of upgrading our hotel and the outside smoking area is being used to store equipment for this upgrading process. As for your...

Reviewed 12 January 2017

I must say that the staff at the hotel was lovely. I would like to single out the Front Desk Agent Fiesha.She has good cusumer service skilled and ensured that my stay was one to remember. I will choose this hotel again. its worth it.

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Helpful?
Thank Karielle E
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Karielle We thank you for your kind comments and are happy that we satisfied all you needs. We do hope to see you again in the near future.

Barbados
Reviewed 19 November 2016

On arrival at the Airport in Trinidad, I called the hotel for the shuttle to pick us up The shuttle quickly arrived and the driver was friendly My friend and I were there overnight. The receptionist was very friendly. She ensured that payment for the room was made. We asked if we could store our luggage since we did not...

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Helpful?
Thank RPB66
TobagoRobbin, Guest Relations Manager at Airport Suites Hotel, responded to this review

Dear Guest We thank your for your review, we are currently in the process of installing an elevator to address this concern. We are delighted that you had a wonderful stay and we do hope to see you again as we are the most economical and convenient option in Piarco.

Trinidad
Reviewed 10 November 2016 via mobile

This hotel had the most unprofessional, snubbish, disrespectful, unconscious, receptionist you will ever meet. And thinking that was the worst of my experience then the room , it was wet smelling, dirty the air conditioning was not working. Will never go back there.

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Helpful?
Thank kafeisha
Reviewed 11 October 2016 via mobile

My sisters and I chose this place at last minute for a birthday celebration. while the place has much potential much work is needed. The indo-trinidadian receptionist was rude and not very customer service oriented. -The rooms were musty and dusty. -Drainage in the bathrooms were poor. -the sheets and curtains had stains. -no cover on the bin. -things falling...

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Helpful?
Thank qualitytravel89
San Fernando, Trinidad
Reviewed 7 October 2016 via mobile

This place, I must say, has a photographer and the best photoshop program ever. Rooms have unpleasant scents, walls have stains, unidentifiable things falling from the ceiling, look of bathroom is unappealing (hole in drainage where there should be a covering)... and the list goes on. I definitely learnt what "continental breakfast" is...here it's more on the latter end -...

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Helpful?
Thank CrysiePooh B
Reviewed 21 September 2016 via mobile

I loved this hotel is quaint and I honestly had an enjoyable time. For the price it was worth the stay, the receptionist Felisha was very cheerful and she helped me out a lot. I would recommend it to anyone.

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Helpful?
Thank Donavon R
Reviewed 6 September 2016

thought it was a good hotel after seeing it online but it was terrible. rooms dirty the worst television's ever , no breakfast the first day had to walk out by the quick shop for doubles. old wooden doors. dirty taps.. so uncomfortable. IT SUCKS!!!!!!!!!!!!!!!!!!! spent so much money thinking it was a nice hotel for me and my family....

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Helpful?
Thank Karrissa G
Reviewed 5 September 2016 via mobile

Stayed here after carnival before flying home. Wasn't really anything to write home about. Rooms were nice but dark and dingey. Food was none existing as the chef never turned up so had to walk to the closest gas station to get food. The swimming pool was dirty, there was a pool bar but was not open. It was a...

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Helpful?
Thank tayne n
Reviewed 3 September 2016 via mobile

Don't choose this hotel it is terrible the chef is never here bad transportation you cant get around as you would like to my room had no window and the staff isn't so friendly i had a very bad experience here worst hotel ever it isn't as promising as you see in the pictures so if your thinking of coming...

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Helpful?
Thank Kerriann C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Airport Suites Hotel enjoys an unparalleled location being less than five minutes away from the Piarco International Airport, a perfect location for stop overs, flight transfer passengers or a relaxing vacation. Airport Suites Hotel provides superb accommodations with 39 affordable guestrooms, an on-site restaurant serving up some of the best local and authentic cuisine, an outdoor pool with a jacuzzi and swim up wet bar and many other convenient amenities.All of our room types offered includes complimentary shuttle service to/from the airport, WIFI and tea/coffee station. We invite you to stay and experience the traditional charm of our Airport Hotel and the attentive, personalized service of our friendly staff. ... more   less 

Additional Information about Airport Suites Hotel

Address: 7 Factory Road | Golden Grove, Piarco, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Piarco
Price Range: $97 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Airport Suites Hotel 2.5*
Number of rooms: 39
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Also Known As:
Airport Hotel Piarco
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Questions & Answers

Here's what travellers have asked, with answers from Airport Suites Hotel staff and other travellers.
3 questions
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5 months ago
Princes Town, Trinidad
11 months ago

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Questions? Get answers from Airport Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make use of the free shuttle”
 of 5 bubbles Charlo_Charles, 15 Mar 2017 | Read review
“"The best view is the room with view to the pool." "It calming" "The rooms are equipped with all to meet your need"”
 of 5 bubbles kariellee, 12 Jan 2017 | Read review
“Room 30 had two double beds.”
 of 5 bubbles bwenninghoff, 19 Aug 2016 | Read review
“Book a King Room”
 of 5 bubbles harryparis2016, 8 May 2016 | Read review
“Don't stay there at all!”
 of 5 bubbles BiztravelGermany, 25 Nov 2015 | Read review
5 of 5