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Airport Suites Hotel

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141 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Miami, Florida
Reviewed 22 February 2014

I WOULD NEVER RECOMMEND THIS HOTEL to anyone who has any kind of standards for a decent hotel stay. The only positive is that it is close to the airport. The layout is very inconvenient , as you have to walk past your room and through the front door to get to your room. They have a ridiculous key policy...

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Helpful?
Thank GiGitraveler2014
TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest We apologize that your stay at Airport Suites did not meet your expectations. We are fully focused on ensuring complete guest satisfaction. Our hotel utilizes a magnetic card door lock system which is activated for the duration of your stay and not for a twelve hour period as you have outlined. However if this card is placed...

Indianapolis, Indiana
Reviewed 21 February 2014

The staff at checking only concerned about getting your money. Never smiled. The placed smelled. The room was small. The door to the bathroom was a wood sliding door which was off the hinges. You had to pick it up and drag it. I did not feel safe as the lock on the outside door was flimsy. Please I advise...

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Helpful?
Thank Rfols_indy
TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Valued Guest Thank you for your review. We are sorry to note that you were not pleased with your visit. Your feedback is very important to us and will assist with our continual efforts in product improvement and staff training. Regards Management

Reviewed 27 January 2014 via mobile

I stayed at airport suites for two nights,01/22/2014-01/24/2014.The airport shuttle service is fast an convenient. The first room I was given was smelling musky and air conditioner did not work. I promptly returned to front desk and was assigned a different room. This room was o.k. but diffinately not worth $100.00 U.S. per night. Two nights cost me over$250.00U.S. I...

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Helpful?
1Thank Bernadette R
TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Guest We thank you for your contribution and sincerely apologize for any shortcomings, we would like to clarify some information that you have outlined in this review. Firstly, when your reservation was made via booking.com you would have been informed during the online reservation process that the 15% Value Added Tax is excluded from the room rate. Secondly we...

Hessle, United Kingdom
Reviewed 20 January 2014

Had to stay over in Trinidad for a night. We chose Airport Suites because we had stayed there last year. Glad we had. The rooms had been upgraded and looked much nicer with flat screen cable televisions. This hotel is nearby the airport and has a free shuttle bus service both ways.. Coffee and tea are available 24 hours a...

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Helpful?
1Thank Elaine S
TobagoRobbin, Office Supervisor at Airport Suites Hotel, responded to this review

Dear Valued Guest, We are pleased to know that our hotel met your needs and we are in the process of upgrading the hotel. We thank you for your feedback and we look forward to welcoming you in the future!

New York City, New York
Reviewed 18 January 2014

It's a budget hotel near the airport - free shuttle service back and forth which is nice - but they told us that breakfast was included and then charged us 8 dollars each for breakfast. Not cool Airport Suites Hotel.

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Helpful?
Thank BlueJae
TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Guest We thank you for your contribution, however it must be noted that our hotel’s policy form inception never included breakfast in our room rates. Therefore there was clearly a misunderstanding, as all our room categories do not include any meals. We do however include a free shuttle service, wifi coffee and tea in our room rates. We do...

Boynton Beach, Florida
Reviewed 18 December 2013

Just needed a place to wait for my next flight. FREE shuttle was appreciated. Anthony at the front desk was friendly and helpful. But, because of the location, you'll have eat in the hotel. The meals are simple, easy on the wallet, and very slow service [40 minutes for a pasta dish]. The hotel is clean but very worn. If...

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Helpful?
Thank TheMagicman
TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Guest We acknowledge your contribution. We humbly apologize for any shortcomings in our service to you. Our restaurant’s policy is that only when meals are order then they are prepared to ensure quality; sometimes during our peak hours of operation there may be a delay in the time it takes to be prepared. With regards to our pool facility...

Los Angeles, California
Reviewed 4 December 2013

This place appears to be OK at first glance until you get woken up by the sound of jack hammers and banging on the roof at 6 AM. It's a shame because the location is perfect if you're looking to stay near the airport and it offers a free shuttle to and from the airport. The staff was friendly, but...

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Helpful?
Thank Reuben Z
TobagoRobbin, Manager at Airport Suites Hotel, responded to this review

Dear Guest We sincerely apologize for any inconvenience caused during your stay with us. However it must be noted that the upgrading of our hotel is to ensure better comfort of all our guest. We also acknowledge that during this process there would have been disruptions in the normal service that we provide. Our main goal at Airport Suites Hotel...

Salt Lake City
Reviewed 4 December 2013

I stayed two nights at this hotel, one on arrival and one on departure. It's by far the most economic option in the airport area and I looked online at everything available in Port of Spain factoring in taxi fares. The airport shuttle service is very prompt and complimentary. The rooms are very basic and are comparable to a Motel...

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1Thank tilfyre
New York City, New York
Reviewed 16 November 2013

The shuttle service is just a phone call away, rooms are clean and the kitchen serves great local food. As compared to other options nearby which are highly overpriced I would recommend this hotel for the value.This hotel is no five star but is ideal for overnight stays. A hot shower and a comfortable bed to get a good nights...

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Helpful?
Thank RaE D
Miami, Oklahoma
Reviewed 15 November 2013 via mobile

My wife and I stay at this hotel while awaiting our connection. I must say that it was a good choice, the rooms are a bit small but is just enough for a one night layover. Best of all the shuttle is free. I would recommend this hotel if you're looking for a affordable,clean and safe hotel near piarco!

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Helpful?
Thank Andresvit

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Airport Suites Hotel enjoys an unparalleled location being less than five minutes away from the Piarco International Airport, a perfect location for stop overs, flight transfer passengers or a relaxing vacation. Airport Suites Hotel provides superb accommodations with 39 affordable guestrooms, an on-site restaurant serving up some of the best local and authentic cuisine, an outdoor pool with a jacuzzi and swim up wet bar and many other convenient amenities.All of our room types offered includes complimentary shuttle service to/from the airport, WIFI and tea/coffee station. We invite you to stay and experience the traditional charm of our Airport Hotel and the attentive, personalized service of our friendly staff. ... more   less 

Additional Information about Airport Suites Hotel

Address: 7 Factory Road | Golden Grove, Piarco, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Piarco
Price Range: $107 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Airport Suites Hotel 2.5*
Number of rooms: 39
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Also Known As:
Airport Hotel Piarco
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Questions & Answers

Here's what travellers have asked, with answers from Airport Suites Hotel staff and other travellers.
3 questions
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2 months ago
Princes Town, Trinidad
8 months ago

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Questions? Get answers from Airport Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 30 had two double beds.”
 of 5 bubbles bwenninghoff, 19 Aug 2016 | Read review
“Book a King Room”
 of 5 bubbles harryparis2016, 8 May 2016 | Read review
“Don't stay there at all!”
 of 5 bubbles BiztravelGermany, 25 Nov 2015 | Read review
“I will not recommend anyone to use this hotel”
 of 5 bubbles 88rekhap, 23 Nov 2015 | Read review
“Choose a room at the top floor”
 of 5 bubbles FEastman, 12 Aug 2015 | Read review
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