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Kagaya

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432 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

As a western tourist, Kagaya was an experience unlike any other. Somehow blending a normally quiet and zen-like ryokan atmosphere with a huge over the top Vegas experience, Kagaya was able to make those polar opposites work. The hospitality and graciousness throughout the resort was heartfelt, the food was quite good, and our first experience sleeping on the floor was... More 

Helpful?
Thank Cheryl L
San Francisco, California
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 September 2016 via mobile

Stayed here while on a large family trip to Japan. The hotel is best known for it's impeccable service, and the staff did not disappoint. Upon arrival, we were greeted by a group of hotel employees - some dressed in traditional kimono wear, others in suits - who welcomed us to the hotel. As we settled into our tatami suites,... More 

Helpful?
1 Thank Laura Y
Ogden, Utah
Level Contributor
541 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed 23 September 2016

We were a little skeptical about sleeping on the floor but turned out to be quite comfortable. The suites were just beautiful with all the little rooms. There were two full size chairs in the room. It was a little challenging getting up off the floor but not bad. The view from the room is stunning of the sea. The... More 

Helpful?
1 Thank Patty W
�G|ϗϨ�
Level Contributor
650 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 17 September 2016 via mobile

A fantastically beautiful structure with old style bedrooms. I can't say I liked sleeping on a fouton on the floor as getting up is a little difficult but for one nite it is bearable. The Japanese dinner was great and filling Personally the baths were no big deal They are just hot water Not my bag

Helpful?
1 Thank Steve R
Los Altos, CA
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 July 2016

Came here for a seaside hotspring stay in Nanao. The shuttle bus met us at the train station (Wakuraonsen) coming from Kanazawa. Location is really great, right on the water, great views and spacious. The facilities, however, are a bit dated. It's about time for a renovation. Everything feels like it is 5+ years old (marks on the walls, stains... More 

Helpful?
Thank hjss
Taipei, Taiwan
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 July 2016

The tradition of Japanese spirit of hospitality and service is not only preserved but excelled at Kagaya Ryokan. A warm and sincere greeting. Anticipation and fulfillment of guest's needs. Give a warm and "lasting" farewell. Kagaya executed these procedures to its highest level in form and substance. From the moment you arrived to even after you checked out driving away... More 

Helpful?
Thank Autumnmn
California
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 May 2016

Much has been written describing what it is like to stay at the Kagaya. What I would add is that after staying at a traditional ryokan, staying here at the Kagaya is like staying at a huge glitzy hotel frequented by the Japanese that has ryokan style rooms. Like a ryokan, everyone wears yukatas, (cotton kimonas), and there is also... More 

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1 Thank ParkerL7
Annapolis, Maryland
Level Contributor
186 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 30 April 2016

Kagaya is very famous in Japan and popular with Japanese tourists as well as tourists from throughout Asia. As such it makes only a few concessions to western visitors and might disappoint those who are uncomfortable with the unfamiliar. Because we were on an organized tour our guide had prepared us in advance so we knew how things worked by... More 

Helpful?
Thank KH198
hamano, マネージャー at Kagaya, responded to this review

Thank you very much for staying with us. It was a great pleasure to have had you here at Kagaya and good to hear you enjoyed staying with us. We try to continue to improve our service quality and to make your stay as memorable and enjoyable as possible. When you visit Japan next time, please come and see us... More 

Toronto
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 January 2016 via mobile

Customer service is nice. But 1) the hotel is old, looks like would be fashionable back in the 90s. 2) room decoration style is mixed, one ryokan style, another room is western, kinda weird 2) onsen smells disinfectant!!! which we never had anywhere else in Japan yet 3) crab is not fresh, which is a real disappointment, it is right... More 

Helpful?
Thank Feng C
Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2016

Stayed at 雪月花 room, newly renovated but seems a little vintage. The room attendant 歌子-san is really nice and professional, but the lady Miss Wu from Reservation was impolite and unfriendly. The food there was great. We paid extra for the ocean view room, it was worth it.

Helpful?
1 Thank JuicyJul

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
At Kagaya hotel, all the elegance and beauty of Japan surronds you. The lovely indoor and outdoor gardens offer tranquility all year round.The hotel is graced with a multi-million dollar collection of traditional Japanese artwork. Nothing can compare with the serene beauty of the view overlooking Nanao bay, a masterpiece in itself. The Kagaya provides you with an opportunity to relax and experience the best of Japan. ... more   less 

Additional Information about Kagaya

Address: 80 Yo Wakuramachi, Nanao 926-0192, Ishikawa Prefecture
Region: Japan > Chubu > Ishikawa Prefecture > Nanao
Price Range: $677 - $1,232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kagaya 4.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Kagaya Hotel Nanao
Kagaya Japan/Nanao
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Questions & Answers

Here's what travellers have asked, with answers from Kagaya staff and other travellers.
2 questions
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Hong Kong, China

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a view of the bay are best especially on a quieter upper floor”
 of 5 bubbles 251cheryll, 21 Nov 2016 | Read review
“Ocean View was amazing!”
 of 5 bubbles JuicyJul, 3 Jan 2016 | Read review
“Ask for a view of the sea!”
  • Futons for bed
  • Toilet room and bathroom shoes
  • Our second bedroom
  • Entry hall to our room and shoes
  • Tub and shower on the wall
  • sink room
  • Our room
  • Tea room in our room
 of 5 bubbles larkenRidgefield_CT, 24 Jun 2014 | Read review
“don't go for private onsen!!”
  • Average
  • view
  • HOT bath
  • Patio
  • patio
  • view
  • view
  • view
 of 5 bubbles merlion1819, 19 Feb 2014 | Read review
“Check into other options”
 of 5 bubbles laoban173, 15 Feb 2013 | Read review
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