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The Westerwood Hotel & Golf Resort - A QHotel

1,915 reviews
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Traveller (275)
Room & Suite (134)
Dining (56)
Overview
  • Excellent51%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“the grill”(156 reviews)
“spa treatments”(104 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,915)Write a Review
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543
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Show reviews that mention
All reviewsthe grillspa treatmentsleisure facilitiesafternoon tearelaxation roomchanging roomsq hotelssteam roomspa arearobes and slippersgreat spalovely hotelrestaurant managermy mumsuperior roombuffet stylewaiting staff
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11 - 15 of 1,900 reviews
Reviewed 3 weeks ago via mobile

Only stayed one night, had 2 rooms one had been renovated and faultless, the other bathroom was a bit dated. Staff exceptional, breakfast buffet at 10:30 wasn’t the best Dinner was good, beds great , very clean. Overall very goodMore

Thank Grahamfromperth
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 2 weeks ago

Dear Grahamfromperth Thank you for taking the time to pass on your feedback, I am pleased to hear that my staff have looked after you so well. We are hoping to have some investment into the hotel this year, in order to improve our facilities,...More

Reviewed 3 weeks ago

Booked this back in October with the Q Hotels Call Centre to celebrate a friends birthday, was told no payment at the time pay on the day. Confirmed the treatments for all parties at an agreed price and was given a reference number. No follow...More

1  Thank Lynn H
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 2 weeks ago

Dear Lynn H Thank you for taking the time to pass on your feedback, I am sorry to hear that you experienced issues booking the spa. If you are quoted an offer over the phone, this would normally be honoured on the day, and I...More

Reviewed 3 weeks ago via mobile

Room was pretty dated, bathroom stank, when partner had shower seemed to make it better so was maybe the drains! Not really anything to shout about, but there wasn’t anything particularly bad either. Good breakfast - large choice.More

Thank AmandaBrown1987
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 2 weeks ago

Dear AmandaBrown1987 Thank you for taking the time to pass on your feedback, I am sorry that there was an issue with your bedroom. Our maintenance team have checked all drains and showers, and we have ensured that these are cleared. I am pleased that...More

Reviewed 3 weeks ago via mobile

Confusing entrance at roundabout, especially at night. No clear direction to hotel reception car park or hotel leisure facility. Nice looking hotel. Lovely reception area. Friendly and welcoming staff. No offer of case transfer to room, which proved a real trek, even with elevators! So...More

Thank Tiamo1988
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 2 weeks ago

Dear Tiamo1988 Thank you for taking the time to pass on your feedback, I am sorry to hear that you found the entrance confusing. There is signage at the bottom of the hill which directs to the front or back car park, just before the...More

Reviewed 3 weeks ago via mobile

My partner and I stayed over on an excellent DB&B deal. The staff was really friendly and welcoming. A special mention to Kirsten (head of restaurant) Stuart (barman) Ainslie (breakfast waitress) and all others. The food was excellent, bedroom really nice and comfy, and pool...More

Thank Brenda S
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 2 weeks ago

Dear Brenda S Thank you for your wonderful comments, I am delighted that you've had such a great visit and that you have enjoyed all of the facilities. I will be delighted to share your feedback on Kirstine, Stuart and Ainsleigh - they really are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$101 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (275)
Room & Suite (134)
Dining (56)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
catherine d
26 January 2018|
Answer
Response from roro658 | Reviewed this property |
Check in is usually at 3pm
0
Votes
John D
10 January 2018|
AnswerShow all 2 answers
Response from red8921 | Reviewed this property |
My husband and I played it last Autumn. We were also disappointed. The rough was knee high and the general course was in poor Condition. We would certainly stay at the Westerwood again. The Hotel was excellent with great... More
0
Votes
lurchy-lou
8 December 2017|
Answer
Response from lurchy-lou |
I LIVE in the area
0
Votes
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12345610
Room Tips
"All rooms good"
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"rooms to back have lovely views over golf course"
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"The rooms are all very large and well equipped"
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"Lovely rooms. Very comfortable with toiletries and all amenities."
Read review
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