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El Castillo Hotel

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1 room 2 adults 0 children
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El Castillo Hotel
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236 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Pittsburgh, Pennsylvania
Reviewed 10 September 2016

As Scott and his staff say and say often: “No Worries” and they mean it. We recently spent a wonderful week at El Castillo. We chose the hotel because of the unbelievable reviews on TripAdvisor, but were still unprepared for the service we received. Scott and his staff (Kerley, Zoe, and everyone there week of 8/22) was very attentive and...

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Helpful?
1Thank CFardo
Management response:

Hello! We appreciate you taking the time to rate and review the El Castillo. We're glad you enjoyed your stay with us! I'll be sure to let Scott and the team know how much you felt cared for and attended to. Thank you as well for the suggestion about the name tags. We hope to see you again very soon!

Coatesville, Pennsylvania
Reviewed 19 August 2016

With much anticipation I booked El Castillo as our 4th hotel in Costa Rica hoping to have saved the best for our last night of vacation. After having read so many great reviews I felt that I was in the wrong hotel! Our entire stay was tempered by our checkin experience. There was no welcome, no friendly courtesies we have...

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1Thank michaeladecker
Scott D, General Manager at El Castillo Hotel, responded to this review

Hello and thanks for your feedback. It makes us better. As I stated in my phone message to you, I am deeply sorry for your experience. We have very high standards at El Castillo and did not meet them with you. As a staff, we have discussed the situation and will work to ensure all guests have the experience we...

San Francisco, California
Reviewed 15 August 2016

We just spent our birthday week at El Castillo - We decided to splurge a bit and did the 4 night romantic getaway package and it delivered ALL that it promised, and more!!! What a treat! The Garza island tour was an unexpected delightful experience - truly a pleasure and a delight!! A Robinson Caruso-esque 1/2 day on a pristine,...

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1Thank GandLocity
Reviewed 13 August 2016 via mobile

El Castillo Hotel is where my husband and I stayed for 6 nights during our recent honeymoon in Costa Rica. The stay here was so memorable and beautiful. Scott the manager was so accommodating when we asked him if we could extend our stay a few extra nights and Kerley and Gerson were both exceptional staff members. Everyone there is...

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1Thank Esmeralda M
Reviewed 2 August 2016 via mobile

After spending 3 weeks in Costa Rica, my wife and I decided to finish our holiday staying at El Castillo. What a great decision! The hotel has one of the most amazing views I have ever experienced - especially beautiful from the infinity pool. It was our 30th anniversary so the staff made us an amazing anniversary meal complete with...

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1Thank Lincoln22Traveler
Ojochal, Costa Rica
Reviewed 2 August 2016 via mobile

Impeccable views, savory food and immaculate service- need I say more? Just walking through the doors of this hotel will render anyone speechless. At first glance, you find yourself staring straight out the infinity-edged pool to the blues skies and cool ocean.

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Thank kasiefaddah
Baltimore, Maryland
Reviewed 30 July 2016

El Castillo staff was helpful and accommodating. Prepare yourself to be catered to. The beaches you can walk to from the hotel will only have a sand bar above water during high tide, so instead, take a 10 minute car ride to the bigger beaches so you can enjoy more time on the beach. From the hotel, you can see...

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1Thank eros8801
Providence, Rhode Island
Reviewed 27 July 2016 via mobile

First off, El Castillo is the loveliest place we've ever visited. We were greeted by Kurly as soon as we arrived to check in and another staff member brought us our welcome cocktails. I couldn't help but look around and say "this is amazing" throughout the checkin process. The views, the decor and the sounds of relaxation really wowed me....

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Thank sevillaxo
Cleveland Ohio USA
Reviewed 26 July 2016

My group of 5 teenaged girls and I decided to be spontaneous and get a sunset drink at El Castillo. Our waiter Dariel was most gracious and the drinks were great. The manager Scott happened to greet us and gave us a crash course about the property. Unbeknownst to us, there was a sushi bar, but unbeknownst to Scott, we...

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1Thank beaubo
Safety Harbor, Florida
Reviewed 26 July 2016

Enter through the front doors to the breathtaking view of the lounge, infinity pool, river, Pacific Ocean and sky. This is a do not miss for any trip to southern Costa Rica. The staff, including Scott, the most gracious general manager, Gerson, Zoe, Harold, and Kerley, are all very friendly, professional, knowledgeable, and focused on providing you with the best,...

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1Thank Les23_2016

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
El Castillo is an adults-only, luxury boutique hotel known for its incredible staff, over-the-top service, free gourmet breakfast, and exclusive beach on a nearby private island. Perched 600 feet above the Pacific Ocean, the magnificent structure has arguably the most dramatic view in all of Costa Rica. Enjoy the infinity pool on the main level or relax in a cabana on the ocean-view deck below, which features a bar, Jacuzzi pool, and a full menu of in-cabana spa treatments. The fabulous Azul Restaurant & Bar, located inside the hotel, specializes in Mediterranean cuisine. El Castillo is a special place - stay as our guests or rent the entire hotel and let our staff spoil you. ... more   less 

Additional Information about El Castillo Hotel

Address: Calle Perezoso | 300 Mtrs Este de Costanera, Ojochal 60501, Costa Rica
Region: Costa Rica > Province of Puntarenas > Ojochal
Price Range: $315 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Castillo Hotel 3.5*
Number of rooms: 7
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Also Known As:
El Castillo Hotel Costa Rica/Ojochal
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Questions & Answers

Here's what travellers have asked, with answers from El Castillo Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a bad room in this Boutique hotel”
151marks, 22 Mar 2017 | Read review
“All rooms overlook the pool and ocean. There is a new 2 bedroom suite available in the adjoining building which is gorgeous.”
huntley62525, 14 Mar 2017 | Read review
“All rooms have a private balcony with an ocean view, so you can't go wrong!”
lkeaney, 13 Mar 2017 | Read review
“consider a car service for the ride from the airport to the hotel.”
960marciah, 13 Mar 2017 | Read review
“The owners' suite is a good choice for 2 budget-minded couples who don't mind sharing a common living room.”
bobandpat757, 4 Mar 2017 | Read review
5 of 5