Blue Mountain Inn by Blue Mountain Resort
Blue Mountain Inn by Blue Mountain Resort
190 Gord Canning Drive, Blue Mountains, Ontario L9Y 1C2 Canada
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Avg. C$183 /night, 1/21 - 1/22
C$307
per night
C$233
per night
C$158
per night
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About
#5 of 8 hotels in Blue Mountains
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Welcome to Blue Mountain Inn, your Blue Mountains “home away from home.” Blue Mountain Inn aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
The rooms offer a flat screen TV, air conditioning, and a seating area, and getting online is possible, as wifi is available, allowing you to rest and refresh with ease.
Blue Collingwood Mountain Resort features room service. In addition, as a valued Blue Collingwood Mountain Resort guest, you can enjoy a pool and a lounge that are available on-site. Guests arriving by vehicle have access to free parking.
When you’re feeling hungry, be sure to check out Tholos, which is a Mediterranean restaurant that is popular with locals and out-of-towners alike.
Should time allow, Pretty River Valley Provincial Park and Craigleith Provincial Park are some popular parks that are relatively easy to get to.
Blue Mountain Inn puts the best of Blue Mountains at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Hiking
Children Activities (Kid / Family Friendly)
Parking
Paid wifi
Sauna
Hot bath
Heated pool
Restaurant
Breakfast in the room
Kids' meals
Outdoor dining area
Mini golf
Skiing
Canoeing offsite
Patio
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Manicure
Massage
Pedicure
Ski In / Ski Out
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Room features
Air conditioning
Desk
Room service
Seating area
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, German
Location
190 Gord Canning Drive, Blue Mountains, Ontario L9Y 1C2 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Toronto Pearson Intl Airport
107.3 km•
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Detailed Reviews
Stayed at a one bedroom unit, cachet crossing, good size, clean and modern, included all that’s required for your stay such as dish soap, dish tabs and toiletries.
Purchased the activity passes, which you need for beach access (new this year), ridge runner and tree top trekking, kids enjoyed the low ropes. Booking was limited, so make your reservation as soon as you arrive at the front desk as the on-line feature didn’t offer the same availability.
Really liked the text concierge feature this year as a response to covid and minimizing contact, as they were prompt and helpful with information and requests when texted ( I.e additional towels).
Can’t say enough about staff, professional and super helpful. Very attentive to any concerns we had and offered prompt resolution. Thank you Glen for your assistance, you helped make our stay both memorable and enjoyable ! We are yearly visitors as BM offers good value, varied outdoor amenities and activities, and above all, great staff and excellent customer service.
Purchased the activity passes, which you need for beach access (new this year), ridge runner and tree top trekking, kids enjoyed the low ropes. Booking was limited, so make your reservation as soon as you arrive at the front desk as the on-line feature didn’t offer the same availability.
Really liked the text concierge feature this year as a response to covid and minimizing contact, as they were prompt and helpful with information and requests when texted ( I.e additional towels).
Can’t say enough about staff, professional and super helpful. Very attentive to any concerns we had and offered prompt resolution. Thank you Glen for your assistance, you helped make our stay both memorable and enjoyable ! We are yearly visitors as BM offers good value, varied outdoor amenities and activities, and above all, great staff and excellent customer service.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James H, Vice President of Hospitality at Blue Mountain Inn by Blue Mountain Resort
Responded Aug 28, 2020
Dear sarahgC1861NE, Thank you for taking the time to post a review following your recent visit to Blue Mountain Resort and the Cachet Crossing location. We are extremely grateful for your very kind remarks, in particular towards our amazing associates and the wonderful service they deliver. We will be sure to share your review with our teams in recognition of the fine job they do every day and how that translates to a memorable takeaway for our guests. We are finding the text messaging this year has been well received, we're glad to hear that it worked well for you. Once again, thank you for this very thoughtful feedback, we look forward to your return. In Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a weekend when in the area for a family wedding. The staff was great, very friendly and efficient; check in was fast and easy. The hotel itself is a bit dated and tired looking; but clean and quiet. I could hear dogs barking in the hallway, but didn’t hear any outside noise in the room. Our view looked out onto a parking lot, and a weird metal walkway & stairs. This might have made me feel unsafe if I was alone, anyone could walk up and have access to the patio doors on this floor, but we were in the country and all was quiet outside. The room itself was nice, a little small but ok, no complaints about cleanliness; could use some TLC though, the ceiling was stained and the sliding bathroom door screeched loudly. Bathroom was tiny, but served our purpose. Beds seemed very small for two adults. It was adequate, but if I returned to Blue Mountain I would spend a bit more money and stay right in the village, which is a 7 minute walk down the street.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James H, Vice President of Hospitality at Blue Mountain Inn by Blue Mountain Resort
Responded Oct 5, 2022
Dear Cheryl G, Thank you for taking the time to post a review following your recent visit to Blue Mountain Resorts and the Blue Mountain Inn. The Inn is one of the original buildings at our resort and has undergone many upgrades and expansions over the years. We are currently in the planning stages of yet another refurbishment to this hotel property and look forward to the new look and feel. The Inn is pet friendly with a small fenced in area outside to enjoy some off leash exercise. The Village is just a short distance away and offers rooms with kitchenettes and larger units with full kitchens, we have a great variety of lodging options and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would say it was a good stay. Check-in and check-out was easy.
Pros - Lots of hot tubs, microwave on the main floor, walkable to the Village,
two eating locations, one with a pub, on-site.
Cons - small bathroom, AC/heating system very loud, the hot tubs were not that hot, sauna at sister location was not hot either - I do expect these amenities to work well. Having a sauna that doesn't get hot is frustrating, also no change room made it an awkward endeavor.
Pros - Lots of hot tubs, microwave on the main floor, walkable to the Village,
two eating locations, one with a pub, on-site.
Cons - small bathroom, AC/heating system very loud, the hot tubs were not that hot, sauna at sister location was not hot either - I do expect these amenities to work well. Having a sauna that doesn't get hot is frustrating, also no change room made it an awkward endeavor.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: There is a pool, so expect a lot of kids, also the hot tubs were not hot enough. The location is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
The Hotel is located conveniently within walking distance of the Blue Mountain Village. Complementary parking at the Hotel.
Checkin was smooth and the staff was friendly and welcoming.
Agree that property is old but is well maintained and definitely recommended considering the price and location
Checkin was smooth and the staff was friendly and welcoming.
Agree that property is old but is well maintained and definitely recommended considering the price and location
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: They have shuttles running all day through the Blue Mountains in case if you don’t want to walk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kristoff P, Director of Hotel Operations at Blue Mountain Inn by Blue Mountain Resort
Responded Feb 8, 2024
Dear Nicksuratia, Thank you for taking the time to post a review following your recent visit to Blue Mountain Resort and in particular the Blue Mountain Inn. We are delighted to see that you thoroughly enjoyed your stay and found the location conveniently located in proximity to the Village. We are particularly pleased to hear how well our associates engaged with you and made you feel right at home. We are very pleased to inform you that we have a large-scale refurbishment coming to this property in the next couple of years and the results look quite stunning. Once again, thank you for this very helpful feedback and the opportunity to praise our teams for a job well done. Yours in Hospitality, On behalf of Blue Mountain Resorts LP Kristoff Porebski Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I stay at the blue mountain village every year for a girls weekend just to relax and getaway. We’ve stayed at the inn before and found that it met our needs, this time however it was horrible and I will not be staying here again.
The biggest issue with our stay was the paper thin walls. I could hear word for word what the people next door were saying. Seeing as we stayed during the COVID-19 pandemic and the hotel is at reduced capacity I’m not sure why they would put us in a room next to a large young group. I’m pretty easy going when it comes to hotels and noise levels etc.. but this was unacceptable. We went to bed with around 11pm (bars and restos close then and not much else to do) and could hear the people next door to us talking loudly, I let it go because it was as only 11pm and managed to fall sleep anyways. Come 2am I was woken up by loud shouting, talking and laughing inside the two rooms next door and out on the balcony. I called down to the front desk right away, they did NOTHING. The noise continued until 5am, it was clearly a large party. The people staying on the other side of us were pounding on our walls thinking the noise was coming from us. I’m so disappointed that the hotel staff did nothing and let them keep us awake all night long. We go to blue mountains to relax, go to the spa, getaway and have a break, we left feeling exhausted and not relaxed at all. I let the front desk know about this issue upon our check out and the manager offered me 10 then 20% off my next stay. I found the likely $30 off offer insulting considering what we paid for the night.
Beyond this issue the rooms are dated and so are the facilities. We had massages at spa inside the inn (Koala spa) since Scandinave was fully booked. The room where my massage took place was embarrassing! It had a shower and a bath tub in the room with junk piled sky high in the tub, and while I was getting my massage the lights were flickering on and off, not worth the $180 I spent. We were able to book the pools at Scandinave which made the trip worth it- thankfully!
I’ve stayed at many hotels in the village and have never had issues like this before. I will never stay at the INN again and would suggest you look elsewhere. Terrible customer service and I don’t want to know everything about my neighbours.
The biggest issue with our stay was the paper thin walls. I could hear word for word what the people next door were saying. Seeing as we stayed during the COVID-19 pandemic and the hotel is at reduced capacity I’m not sure why they would put us in a room next to a large young group. I’m pretty easy going when it comes to hotels and noise levels etc.. but this was unacceptable. We went to bed with around 11pm (bars and restos close then and not much else to do) and could hear the people next door to us talking loudly, I let it go because it was as only 11pm and managed to fall sleep anyways. Come 2am I was woken up by loud shouting, talking and laughing inside the two rooms next door and out on the balcony. I called down to the front desk right away, they did NOTHING. The noise continued until 5am, it was clearly a large party. The people staying on the other side of us were pounding on our walls thinking the noise was coming from us. I’m so disappointed that the hotel staff did nothing and let them keep us awake all night long. We go to blue mountains to relax, go to the spa, getaway and have a break, we left feeling exhausted and not relaxed at all. I let the front desk know about this issue upon our check out and the manager offered me 10 then 20% off my next stay. I found the likely $30 off offer insulting considering what we paid for the night.
Beyond this issue the rooms are dated and so are the facilities. We had massages at spa inside the inn (Koala spa) since Scandinave was fully booked. The room where my massage took place was embarrassing! It had a shower and a bath tub in the room with junk piled sky high in the tub, and while I was getting my massage the lights were flickering on and off, not worth the $180 I spent. We were able to book the pools at Scandinave which made the trip worth it- thankfully!
I’ve stayed at many hotels in the village and have never had issues like this before. I will never stay at the INN again and would suggest you look elsewhere. Terrible customer service and I don’t want to know everything about my neighbours.
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James H, Vice President of Hospitality at Blue Mountain Inn by Blue Mountain Resort
Responded Dec 14, 2020
Dear ATorontoK, Thank you for taking the time to provide this feedback and post a review of your latest experience while visiting us at the Blue Mountain Inn at Blue Mountain Resort. We regret to see that you were dissatisfied with your stay and found the walls rather thin, allowing noise/voices to transfer, this is naturally not the experience we strive to deliver and regret to see that our Security team was unsuccessful at cautioning these unruly guests. Typically, when a guest calls about noise, Security is dispatched immediately to the offending room and sincerely regret the oversight on this occasion. We will share your commentary with the leadership team within our front office to ensure associates are informed of their role when addressing guest issues. The Kalola spa is located in the Blue Mountain Inn and is independently owned and operated, we will ensure your comments reach the owners of this facility. We are pleased to see that you were able to access the Scandinave baths, this is indeed a very relaxing experience. Yours in Hospitality, On behalf of blue Mountain Resorts LP James Henry Vice President of Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
it is during peak ski season and around Xmas, so the room rate for two tiny beds costs close to 300 per night. we booked this hotel due to it's the cheapest in the area. however, the front desk service and housekeeping are unreasonable poor.
we arrived late due to a flight delay arriving in Toronto and driving three hours. we found out the room is so tiny with one small night table in between, one chair, no luggage rack, and a tiny closet with 4 hangers. we ended up leaving all my belongings and luggages on the floor including ski equipment. the bathroom is tiny you can not turn your back around. why do you list a two beds room that only can fit one person? we also pre-paid two days' lift tickets. so we asked if we could have a late checkout on the second day but got a no, not even an hour late like checking out at noon.
the alarm clock on the only night table woke all of us at 6 am!!! did I mention the insulation between the rooms is so poor that you can hear your neighbors talking and using the bathrooms?
during the first day's stay, no housekeeping service, and only a few Starbucks paper cups for having your own tea or coffee or brushing your teeth. after we expressed huge disappointment, the night guest service agent Neil offered us 10% off our room charges. the next day when we checked out, we were surprised to find 10% only applied to one night. after explaining what was happening and the morning agent reading all the notes, she called for the manager to correct the charge. we waited for half an hour the manager never showed up but left a note saying no . we were very disappointed by the way they treated guests who traveled all the way from the US to ski here, paid close to $700, and left with such a terrible experience. does the hotel care about the extra $25 credit to the guests? do you give us credit on arriving at 9 pm instead of 4 pm? it shows they do not care how you feel. stay away from this run down poor service hotel, we come to the blue mountain every season and stayed elsewhere, and always happy to come back. it is the worst we had experienced. the manager of the guest service is Vanessa Walters. who never showed up but refuse to honor us with 10% off a two-night stay.
Please don't go there you can have more options to stay in the area or 10 minutes away in Collingwood.
we arrived late due to a flight delay arriving in Toronto and driving three hours. we found out the room is so tiny with one small night table in between, one chair, no luggage rack, and a tiny closet with 4 hangers. we ended up leaving all my belongings and luggages on the floor including ski equipment. the bathroom is tiny you can not turn your back around. why do you list a two beds room that only can fit one person? we also pre-paid two days' lift tickets. so we asked if we could have a late checkout on the second day but got a no, not even an hour late like checking out at noon.
the alarm clock on the only night table woke all of us at 6 am!!! did I mention the insulation between the rooms is so poor that you can hear your neighbors talking and using the bathrooms?
during the first day's stay, no housekeeping service, and only a few Starbucks paper cups for having your own tea or coffee or brushing your teeth. after we expressed huge disappointment, the night guest service agent Neil offered us 10% off our room charges. the next day when we checked out, we were surprised to find 10% only applied to one night. after explaining what was happening and the morning agent reading all the notes, she called for the manager to correct the charge. we waited for half an hour the manager never showed up but left a note saying no . we were very disappointed by the way they treated guests who traveled all the way from the US to ski here, paid close to $700, and left with such a terrible experience. does the hotel care about the extra $25 credit to the guests? do you give us credit on arriving at 9 pm instead of 4 pm? it shows they do not care how you feel. stay away from this run down poor service hotel, we come to the blue mountain every season and stayed elsewhere, and always happy to come back. it is the worst we had experienced. the manager of the guest service is Vanessa Walters. who never showed up but refuse to honor us with 10% off a two-night stay.
Please don't go there you can have more options to stay in the area or 10 minutes away in Collingwood.
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James H, Vice President of Hospitality at Blue Mountain Inn by Blue Mountain Resort
Responded Jan 9, 2023
Dear sli99ca, Thank you for sharing this feedback following your recent visit to the Blue Mountain Inn at Blue Mountain Resorts. We regret to see that you were dissatisfied with your experience and can assure you that this is not typical of our services and contrary to many testimonies of prior guests. Unfortunately, without a name or confirmation number it is difficult for us to investigate your concerns and would invite you to e-mail us at mail@bluemountain.ca if you would like us to review your concerns internally and provide a detailed response. Once again, thank you for this very helpful feedback and the opportunity to provide some clarity to your concerns. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry, Vice President of Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Blue Mountain inn is nestled in the Blue Mountain ski resort area. In fact, you can go from the back entrance directly to the slopes. Although it’s not next to the village like the Grand Central and Westin, it is just a 2 minute shuttle ride. And these shuttle buses come every 5 minutes. I never waited for it to show up more than that on numerous occasions. Also, the hot tubs are more private than the one ( yes multiple at this resort) at GC. Taylor at the front desk was a doll. Such a hard worker and super friendly!! I’m the guy with the hot chocolate and pretzel! Rooms were newly furnished and everything in working order. Oh! The resort was quiet unlike the GC which my daughter was staying at. She could hear music from the village blasting in her room until 2 am. But not us. No noise!!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James H, Vice President of Hospitality at Blue Mountain Inn by Blue Mountain Resort
Responded Jan 29, 2020
Dear danfriedmanmd, Thank you for taking the time to leave such a fantastic review following your recent getaway to the Blue Mountain Inn. Our team takes great pride in creating a warm welcoming environment for our guests and we are pleased to see that this was reflected on your last visit. We will be sure to share your kind feedback in regard to our front office associate, Taylor, with our leadership team so that they can ensure she receives the recognition she deserves. We sincerely appreciate your feedback and hope that we can welcome you back to the resort again soon! Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DO NOT GO TO THIS HOTEL! A few of the outstanding problems are the amount of pool time. 1 hour of pool time per room is a ridiculously low amount of time for people who are only interested in the pool. Next, is the lack of seating in the already tiny rooms. Having to sit on the beds is bad for my mental health. More private seating is needed. Then, we have the bathroom. This is an awful bathroom. The toilet flushes so loudly that it gives me a small heart attack . And the bathroom door wouldn't lock! Another thing that is beyond annoying is the paper thin walls. Because of the pet friendly hotel and a certain dog with severe separation anxiety, I now have a burning hatred and a ringing in my ear because said dog was barking for 4 hours straight. A small but significant complaint about the vending machine is that they layer the kit kats in front of the Twix, when I really wanted Twix. The stairs are quite scary, they are very trippy and shoes and pet paws get stuck in the hole of the stairs. Very unsafe for my little peppers. Finally, the service the day staff is quite unfriendly but they are just trying to abdicate for a terrible hotel. The night staff on the other hand wonderful people, they broke up a 10 for me.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James H, Vice President of Hospitality at Blue Mountain Inn by Blue Mountain Resort
Responded Apr 21, 2022
Dear Iwritegoodreviews, Thank you for taking the time to post a review following your recent visit to the Blue Mountain Inn at Blue Mountain Resort. We value our guest feedback and the unique opportunities that can arise and allow us to improve on our products and service delivery. We regret to learn of your displeasure with our pool booking system, this was introduced in response to COVID quite some time ago now, and for the most part our guests appreciate the system and how it mitigates crowding, we're sorry to see you don't share this sentiment. The Inn rooms are basic hotel rooms, we have a plethora of options in the Village and our resort homes that would offer plenty of seating, including kitchens and dining rooms. We regret to hear that you experienced a concern with the bathroom in your suite and trust you reported this to our associates allowing them to provide the necessary assistance and ensure your comfort. This property is pet friendly and our pet guests are informed, prior to and on arrival, that they are not to leave a pet alone in the room. Should we receive a complaint we will contact the guest and have them attend to their pet immediately. We are saddened to see that you are experiencing unfortunate symptoms as a result of these events, and trust you reported this prior to the 4 hour window noted in your feedback. The vending machines are commissioned through a 3rd party vendor and we regret to see that you experienced this frustration securing your preferred product, and will provide your commentary to the vendor on your behalf. It's unclear what stairs you are referencing, perhaps the second floor outdoor stairs which are designed for safety outdoors. Finally, our associates typically garner very favorable feedback and we regret your displeasure with their services during the day and yet appreciate your kind comments toward our evening staff, we will be sure to share this feedback with our leadership teams for coaching purposes. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not worth it, book somewhere else in the village. The room was tiny and the washroom was the size of a closet. Not to mention the walls are so thin. We could literally hear the people next door flushing the toilet. The fridge in our room did not work, and the carpets were still dirty. The vending machine charged me $10 for a water when it was supposed to be 4.50$ which is still way over priced. The only plus side was the front desk was helpful and polite. They also allow dogs in there which kept us up until 11 because the dog wouldn’t stop barking. Better off to pay a little extra and be right in the village.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James H, Vice President of Hospitality at Blue Mountain Inn by Blue Mountain Resort
Responded Mar 28, 2022
Dear robpF171JH, Thank you for taking the time to post a review of your recent visit to the Blue Mountain Inn at Blue Mountain Resort, we appreciate your feedback and regret to see that you were dissatisfied with you overall experience. This lodging property is preferred by many of our guests making your comments all the more disappointing. We're sorry to see that you experienced some deficiencies with your accommodations and understand your frustration. We have alerted our maintenance team to your concerns and they will undertake a thorough inspection to remedy the issues. The Inn is pet friendly and pet owners are cautioned on arrival, that pets are not to be left unattended. When a report of a nuisance pet is brought to our attention, we will call the pet owner to ensure they attend to their animal immediately and regret that this did not occur during your stay. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bruce at front reception made our girls weekend/teachers conference so special! From the day my mum, sister and I arrived, Bruce went above and beyond. Bruce was kind, personable and made us feel welcome and comfortable at the hotel! He remembered all three of our names and would greet us each time he saw us in the lobby or outside. He also provided us with fabulous suggestions on restaurants in the area, as well as where to find the best milkshake in town.
The hotel room was clean, but pretty standard. Tv didn’t work well and the room looked dated. However, It is hard to complain about anything when the customer service is so great.
Breakfast staff at the restaurant were wonderful and did a fabulous job! Accommodated my celiac disease and made sure all items were gluten free.
Great stay and we will be back again - thank you!
The hotel room was clean, but pretty standard. Tv didn’t work well and the room looked dated. However, It is hard to complain about anything when the customer service is so great.
Breakfast staff at the restaurant were wonderful and did a fabulous job! Accommodated my celiac disease and made sure all items were gluten free.
Great stay and we will be back again - thank you!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James H, Vice President of Hospitality at Blue Mountain Inn by Blue Mountain Resort
Responded Nov 11, 2022
Dear edmisonal, Thank you for taking the time to post a review on Trip Advisor following your recent visit to Blue Mountain Resorts. We are so appreciative of your very kind comments with regard to Bruce and his excellent service. Bruce is a real superstar on resort and we will be sure to share your kind remarks with him. We regret to hear that your accommodations fell short of your expectations and want to assure you that we do routine maintenance and upkeep to ensure we meet brand standards. This property is in the planning stages of another refurbishment and we trust the results will be quite stunning. Once again, thank you for this very helpful feedback. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is someone at the front desk to check you in and there is a lot of free parking for hotel/resort guests.
Website. Everything is there.
"There is a pool, so expect a lot of kids, also the hot tubs were not hot enough. The location is very close and walkable to the Village."Read full review
"They have shuttles running all day through the Blue Mountains in case if you don’t want to walk"Read full review
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PRICE RANGE
C$217 - C$313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
blue mountain hotel blue mountains, blue mountain resort, blue mountain inn collingwood, blue collingwood mountain resort
LOCATION
CanadaOntarioGrey CountyBlue Mountains
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBlue Mountain Inn by Blue Mountain Resort - UPDATED Prices, Reviews & Photos
Frequently Asked Questions about Blue Mountain Inn by Blue Mountain Resort
Which popular attractions are close to Blue Mountain Inn by Blue Mountain Resort?
Nearby attractions include Crock A Doodle Blue Mountain (0.6 km), Ridge Runner Mountain Coaster (0.4 km), and Blue Mountain Village (0.5 km).
What are some of the property amenities at Blue Mountain Inn by Blue Mountain Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Blue Mountain Inn by Blue Mountain Resort?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Blue Mountain Inn by Blue Mountain Resort?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Blue Mountain Inn by Blue Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Blue Mountain Inn by Blue Mountain Resort?
Conveniently located restaurants include Northwinds Brewpub & Craft Beer Store, Firehall Pizza Co, and BeaverTails.
Are there opportunities to exercise at Blue Mountain Inn by Blue Mountain Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are pets allowed at Blue Mountain Inn by Blue Mountain Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Blue Mountain Inn by Blue Mountain Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Blue Mountain Inn by Blue Mountain Resort?
The staff speaks multiple languages, including English and German.
Does Blue Mountain Inn by Blue Mountain Resort have any great views?
Yes, guests often enjoy the mountain view available here.