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Okinawa Marriott Resort & Spa

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Okinawa Marriott Resort & Spa
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1,209 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Reviewed 2 days ago NEWvia mobile

The Marriott is a great hotel for relaxing on Okinawa. The hotel has an big lobby and 4 restaurants. The bar in the lobby is staffed by very good and professional bartenders. The rooms on the executive floors have great views of the forest or sea. The executive floor has two lounges (one is child-free). The lounges have free breakfast...

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Thank Thomas M
Reviewed 2 weeks ago

My wife took our family here as a surprise for my birthday, and I was not disappointed! The weather was fantastic, and views of the deep blue ocean and rolling mountains were the first thing we noticed when we entered our room (floor to ceiling windows). The most enjoyable perk that we took advantage of was the large swimming pool...

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Thank Mark I
Boonton, New Jersey
Reviewed 4 weeks ago

This was an absolutely awesome hotel and staff. From the moment we arrived, we felt welcome and appreciated. The staff at the concierge desk was wonderful, especially Akane Ganeko. She went over and above to help us out in many areas, from suggestions for local places for lunch, to explaining some of the local culture, to helping with our boarding...

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Thank Sue R
OkinawaMarriott, マネージャー at Okinawa Marriott Resort & Spa, responded to this review

Thank you very much for your recent stay at Okinawa Marriott Resort & Spa. We are very happy to hear that you had spent a wonderful experience throughout your stay.You have a good memory because you still have a staff name after you checked out our hotel.We told your story to every staff who you actually touched. In addition, thank...

Makati
Reviewed 9 February 2017 via mobile

Location is secluded but the resort is beautiful. There is free shuttle service to the bus stop about 5 minutes away from the hotel. You can go anywhere in the island by bus. Rooms are spacious with great views. Spa facilities are great. Food is excellent with all the buffet choices. Service is 5 Star!

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Thank Mary Grace R
Singapore, Singapore
Reviewed 29 December 2016

Arrived quite early and was informed that the check-in time is 2pm. Mentioned that we were Marriott members and they assisted us with the check-in. Booked two rooms via the helpful staff at AMEX concierge and was upgraded to two scenic rooms overlooking the ocean on 15th floor. Both rooms are clean and functional. There's two lounges on Level 14,...

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Thank jacobivy
Reviewed 10 December 2016

My husband and I stayed here for 6 days in November and it was one of our favorite vacations ever. We are Marriott Platinum and were upgraded to a gorgeous suite that had almost 300 degree views of the ocean from the balcony, to the bathrooms, the shower, and the master bedroom. It was stunning. The service from those at...

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Thank Eskimo_expat
Vancouver, Canada
Reviewed 24 November 2016

Absolutely amazing hotel! We were greeted with friendly staff when we arrived. Check-in usually starts at 3 pm. Thankfully, my Marriott membership allowed us to check in earlier at noon. We even received an upgrade to the executive floor as well. Thank you so much! The executive floor was amazing! We absolutely love the executive lounge, and it was always...

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Thank Kate W
Asia
Reviewed 20 November 2016

As a lifetime Platinum member celebrating birthday, this is the first Marriott did not offer anything until I complained!! What kind of standard now Marriott is offering?! They upgraded to the Suite room but I have to be honest, this hotel is very old and not very clean feel! the lounge is primitive offering little food choices!! Do not expect...

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Thank Frequent T
OkinawaMarriott, Manager at Okinawa Marriott Resort & Spa, responded to this review

Dear Valued guest, Thank you very much for being our loyal customer and appreciate for your recent visit to Okinawa Marriott Resort & Spa. Please accept my sincere apologies for not being able to exceed your expectation . I have taken your comments very seriously and re-consider our service standard and will review the process of training once again. I...

Hong Kong
Reviewed 15 November 2016 via mobile

First off, the room was ok, Big and clean. But if you are a non-Japanese speaker and hoping for relaxing trip, stay away from Marriott Okinawa. My wife and I booked the room directly from Marriott and we are also members of Marriott club. However, Okinawa Marriott offered no welcome to loyal patrons, not even a drink. Check-in: no one...

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1Thank Gordon C
OkinawaMarriott, Manager at Okinawa Marriott Resort & Spa, responded to this review

Thank you very much for your recent stay at Okinawa Marriott Resort and Spa. We truly appreciate your time to share your valuable comments. Our sincere apologies for all the unpleasant experience during your stay. We are very sorry to learn that the quality of service provided by our front desk staff and our hotel room amenities did not meet...

Reviewed 9 November 2016 via mobile

Here for a Hotel Inspection as a well traveled Rep, Travelled from Ireland,UK, then onto Hong Kong, then Okinawa where I'm visiting 5 Hotels in 5 day's and So far the Marriott wins hands down..On Arrival I was met at the main door where my bags were taking to my room on the 15th floor where I am Now. I...

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Thank MrMarkieSparkie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Okinawa Marriott Resort & Spa

Address: 1490-1 Kise, Nago 905-0026, Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Nago
Price Range: $182 - $946 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Okinawa Marriott Resort & Spa 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Okinawa Marriott Resort And Spa
Okinawa Marriott Hotel Nago
Marriott Hotel Nago
Marriott Hotel Okinawa
Nago Marriott
Okinawa Marriott Resort & Spa Okinawa Prefecture, Japan - Nago
Hotel Style:
#3 Romantic Hotel in Nago
#3 Luxury Hotel in Nago
#4 Family Hotel in Nago
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Questions & Answers

Here's what travellers have asked, with answers from Okinawa Marriott Resort & Spa staff and other travellers.
31 questions
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Hong Kong, China
Shanghai, China

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Questions? Get answers from Okinawa Marriott Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is worth it, try to get a room close to the elevator so you can access the restaurants quickly.”
  • Magnificent view from our room!
 of 5 bubbles 626marki, 12 Mar 2017 | Read review
“corner suites facing the ocean have stellar sunset views.”
 of 5 bubbles Eskimo_expat , 10 Dec 2016 | Read review
“1501 and 1521 have a hot tub and ocean view. A connecting suite can be used for families that want extra space and corner views.”
 of 5 bubbles kylem630, 9 Nov 2016 | Read review
“stay away from elevators”
 of 5 bubbles vilot, 31 Oct 2016 | Read review
“We asked for high floors away from elevators with ocean view and no smoking.”
 of 5 bubbles G5206CLpetert, 18 Oct 2016 | Read review
5 of 5