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Mercure Hotel Schloss Neustadt-Glewe

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88 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Herning, Denmark
Reviewed 4 weeks ago

We stayed at the castle 2 nights and enjoyed the place. In center of small town almost neighbor to the Burg Neustadt-Glewe. The castle hotel is well kept with a variety of rooms and also rooms in an Annex. There is no garden to walk or relax. The castle is clean and have a basement restaurant set up in a...

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Thank Nordgaard
Melbourne, Australia
Reviewed 27 July 2016

This hotel was booked for us by our travel agent, who didn't mention that there were two very different room styles!! We were given our rooms in the annex, which is in a separate building. It is quite comfortable, but not quite the Palace experience we thought we were going to have. On talking with management, they were able to...

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Thank Julianne S
Reviewed 6 May 2016 via mobile

Please be sure if you book the place to stay at the main building , because we had the room in another building, and it is very average place. Breakfast is not big, for 3 stars. Town is very lovely, next to the castle . Rooms are big and clean, bathroom is good )

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Thank Наташа У
Malmö, Sverige
Reviewed 25 April 2016

The hotel is close to a road which can make some rooms, including the one we had, a bit noisy. The building as such is nice with a special "castle feeling". The room we had (nr 10) is very large with a sofa, two armchairs and a small table. The beds are comfortable but a bit on the soft side....

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Thank BjornVienna
Matthieu S, Manager at Mercure Hotel Schloss Neustadt-Glewe, responded to this review

Dear Bjorn, thank you for your rating and the related suggestions. Most 4* hotels charge 14 EUR and more for the breakfast, so they also can offer much more than our hotel, which only takes 9 EUR for the breakfast. But we are working on a new breakfast buffet to impress our guests. If there is a travel group with...

Reviewed 3 March 2016 via mobile

We stopped here over night on our way to Berlin. We picked this hotel because it is right off the A24 motorway in a small town. And what a pleasant surprise it was. It's located in the center of town in a small charming castle with an annex next to it. On arrival we were greeted by very helpfull and...

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Thank Slejpner
Matthieu S, Manager at Mercure Hotel Schloss Neustadt-Glewe, responded to this review

Dear Guest, thank you for your great rating. We hope to welcome you again in the future!

Høje Tåstrup
Reviewed 2 January 2016

The small town of Neustadt-Glewe was founded in the 13th century and seemed to be quite wealthy in earlier centuries due to its metal works. The later decline in the 20th century means that we have a small city with an old city center, still recovering and still renovating the old houses and removing the inappropriate concrete buildings from the...

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Thank JBP42
Matthieu S, Manager at Mercure Hotel Schloss Neustadt-Glewe, responded to this review

Dear Guest, thank you very much for your extensive and great rating. We are pleased that your stay in our hotel was such a positive experience. So we hope you will return to our little castle one day. Your team from Mercure Hotel Schloss Neustadt-Glewe

Lachen, Switzerland
Reviewed 21 August 2014

I was there to get a few hours of sleep. But everything went fine. The reception was waiting for me when I arrived at 1am. The room was comfortable. Breakfast in the early morning was also good. Would recommend if you're in the area.

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Thank Jirapha
London, United Kingdom
Reviewed 20 July 2014

We only stayed here for one night and in fact stayed in the annexe just to the side of the main hotel due to a wedding booking the main building. No issues at all, the room was huge and had everything you'd expect. The windows have limited opening bars across them which for a warm day / night I thought...

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Thank timcr005
Chicago, Illinois
Reviewed 1 September 2011

Traveled here for business being conducted nearby, and probably should have stayed a little further away in a bigger town. While the hotel itself was interesting, a former castle, it was definitely not the most comfortable place to stay by American standards. Unfortunately, no one working at the hotel spoke English. This is definitely not a complaint, as I realize...

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2Thank errynne

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Mercure Hotel Schloss Neustadt-Glewe

Address: Schlossfreiheit 1, 19306 Neustadt-Glewe, Mecklenburg-West Pomerania, Germany
Region: Germany > Mecklenburg-West Pomerania > Neustadt-Glewe
Price Range: $94 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Schloss Neustadt-Glewe 4*
Number of rooms: 37
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Questions & Answers

Questions? Get answers from Mercure Hotel Schloss Neustadt-Glewe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with sitting area. Not sure how many they have. Rooms in the Annex are spacious (we were told by other guests).”
 of 5 bubbles Nordgaard, 6 Nov 2016 | Read review
“Lovely views from upstairs corner rooms.”
 of 5 bubbles JulianneS675, 27 Jul 2016 | Read review
“Stay in main building”
  • View from my pillow
 of 5 bubbles JBP42, 2 Jan 2016 | Read review
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