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Mercure Stafford South Hatherton House Hotel

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Mercure Stafford South Hatherton House Hotel
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653 Reviews from our TripAdvisor Community

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Showing 648: English reviews
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Brighton, United Kingdom
Reviewed 5 days ago NEW

This is the worst value hotel I have stayed in for years. The rooms are very run down the bed was very soft and the shower only gave a trickle of water. The state of the gym (which is why I chose this hotel) is shocking its very dirty (chewing gum in the cup holder on the treadmill for example)...

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Thank CLW43
Oldbury, United Kingdom
Reviewed 6 days ago NEWvia mobile

As said elsewhere, the parking charges don't apply as you enter your registration at reception. We all enjoyed the afternoon tea. A stand rather than a slate would have allowed for better presentation but there was plenty and we couldn't finish it all. I would say the Victoria sponge was the best. The service from the waiter was excellent. He...

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Thank Paul S
Wolverhampton, United Kingdom
Reviewed 6 days ago NEWvia mobile

A group of friends arranged this afternoon tea after purchasing a Groupon voucher. This hotel is off the main road so you'd miss it unless actually looking for it. From the outside it looks quite run down and neglected. The outing didn't start well when we noticed the parking charges, but on further investigation they don't apply to hotel visitors,...

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Thank DIANE B
Birmingham, United Kingdom
Reviewed 1 week ago NEWvia mobile

We booked to stay here as we were attending a wedding in the area. We chose this hotel based on Mercure's overall reputation however this hotel really does let Mercure down overall. Positives first - Check in was quite quick and the reception staff polite. Negatives - the overall appearance of the hotel is tatty. It really could do with...

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Thank Lucypeigh0511
Wolverhampton, England, United Kingdom
Reviewed 1 week ago via mobile

Just returned from Afternoon tea at the Mercure hotel at Penkridge. Spent a lovely hour enjoying a sumptuous spread of sandwiches, cakes,scones and macaroons. I bought a Groupon voucher which was £14 for two people (I think you can add a glass of Prosecco for a couple of pound more). I found it to be well worth the money as...

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Thank Emma A
Staffordshire, United Kingdom
Reviewed 1 week ago

I saw the leisure part and immediately left.The leisure part of this hotel was the main attraction as I needed some physio for an injury. The hotel boasted a pool sauna steam and fully equipped gymnasium. The pool was locked not open the Men's sauna was all burned out with the Women's also out of order. The steam room was...

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Thank mail904
Billericay, United Kingdom
Reviewed 2 weeks ago

This is a very comfortable hotel in a very small town. It is close to local amenities and with very good access to the M6 and the M54. Rooms are spacious and clean. Beds are not bad. Unfortunately shower/bath plumbing is not always good. I can see they are trying to improve. The gym has old equipment but functional and...

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Thank Emilio L
Stafford, United Kingdom
Reviewed 3 weeks ago via mobile

Visited as part of a voucher offer but would go back as service was so good would visit for a meal. Where we were served appeared recently decorated ( I've seen the other comments re. appearance and I can't comment on the rooms) and well presented. Barrie was superb in looking after us. Checked on us throughout visit as to...

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Thank M W
HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear M W Thank you for your review of Mercure Stafford South. I will pass your comments on to Barrie and I will speak with Chef about the cream and sandwich selection. I hope we will welcome you back soon. Regards Andrew General Manager

Manchester
Reviewed 4 weeks ago via mobile

Stayed here this weekend on a buy a gift voucher, a very good deal! The staff are all very nice, and really cannot do enough for you. Unfortunately the building lets this place down. They have not had any refurbishment for at least 8 years, which is when I last visited. This really shows in the rooms. They are desperate...

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Thank ManDebKen
HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear ManDebKen Thank you for your review of Mercure Stafford South. We appreciate all reviews whether they are good or negative. it is only with reviews such as yours that we can identify where we need to improve. I will pass on your comments to the Chef and his team. The hotel is under new management since the end of...

Staffordshire, United Kingdom
Reviewed 4 weeks ago

This hotel has so much potential, sadly it needs a massive investement and some tlc and most importantly a new chef. I took my 5 year old for an overnight stay as a mother daughter treat for Mother's Day. We arrived and could see there was a wedding on (crikey!!!) so guessed it would be busy. We checked in quickly...

Review collected in partnership with Mercure Hotels
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Thank Raye_summer
HotelManagerStafford, General Manager at Mercure Stafford South Hatherton House Hotel, responded to this review

Dear Raye_summer Thank you for your review of Mercure Stafford South. We appreciate all reviews whether they are good or negative. it is only with reviews such as yours that we can identify where we need to improve. The hotel is under new management since the end of March 2017 and we will be rolling out a series of improvements...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Mercure Stafford South Hatherton House Hotel is ideally located for both the leisure and business traveller, close to Junctions 12 and 13 of the M6 motorway. You can really relax at the Hotel, a wonderful setting surrounded by rural countryside in the peaceful market town of Penkridge. The hotel has a leisure centre and Free WiFi for all guests. ... more   less 

Additional Information about Mercure Stafford South Hatherton House Hotel

Address: Pinfold Lane, Penkridge ST19 5QP, England
Region: United Kingdom > England > Staffordshire > Penkridge
Price Range: $116 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Stafford South Hatherton House Hotel 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Stafford Quality Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Stafford South Hatherton House Hotel staff and other travellers.
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Questions? Get answers from Mercure Stafford South Hatherton House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
mail904, 17 Apr 2017 | Read review
“There is a small lift but then long corridors.”
nanjake, 21 Mar 2017 | Read review
“Ask for a room that does not back on to the Rugby club. Music can go on after midnight. Don't leave valuables in your room.”
Rayc37, 22 Nov 2016 | Read review
“Best Western Tillington”
georgebailey37, 17 Nov 2016 | Read review
“Try another hotel”
timlinnington, 1 Nov 2016 | Read review
5 of 5