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Traveller (71)
Room & Suite (34)
Dining (2)
Overview
  • Excellent70%
  • Very good25%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
“short walk”(12 reviews)
“upper village”(8 reviews)
“ski valet”(12 reviews)
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Kitchenette
Concierge
4 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
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124 results
Traveller rating
90
28
3
1
2
Traveller type
Time of year
LanguageEnglish
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90
28
3
1
2
Show reviews that mention
All reviewsshort walkupper villageski valetcoffee shop on the ground floorfacing apartmentsski gearmina minacooked dinneroutdoor jacuzzibedroom apartmentlots of natural lightlaundry roomvalet servicehirafu gondolaon a daily basisfamily with kidsliving area
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1 - 5 of 124 reviews
Reviewed 3 weeks ago

From the booking of the accommodation to check out, all aspects of service were excellent. There was good communication via email before arrival giving details instructions and offer of assistance when needed. I booked the Yama Shizen Penthouse 602 East for my family of 6....More

Thank vchee2017
Response from Renaud T, Hotel Manager at Yama ShizenResponded yesterday

Dear vchee2017, Thank you very much for your review of Yama Shizen. I am very glad you enjoyed your stay, especially the views of Mt Yotei and the convenient location. I hope you can enjoy the jacuzzi new time as it is a great way...More

Reviewed March 29, 2018

We spent a week at Yama Shizen in March. It's comfortable, well appointed, conveniently located in the village. The staff is bilingual (or not bilingual - simply speaks English!) so super easy to communicate, they arrange things quickly and are very responsive. We had a...More

1  Thank Lifou T
Response from Renaud T, Hotel Manager at Yama ShizenResponded April 4, 2018

Dear Lifou T, Thank you very much for taking time to leave a review about Yama Shizen. I am very happy to hear you found your studio room to be well appointed and convenient. As you mentioned, the 1, 2 and 3 bedroom apartments all...More

Reviewed March 25, 2018

Super pick-up & delivery service to/from Hirafu Welcome Center for transportation booked by Niseko Central. Stayed in studio – worked very well for 2 adults. Very clean and nicely maintained. Easy ski storage. Within walking distance to everything in Niseko. Distance from slopes not fare,...More

Thank Mette282
Response from Renaud T, Hotel Manager at Yama ShizenResponded March 26, 2018

Dear Mette282, Thank you very much for your review of your stay in our Yama Shizen studio room. I am glad to hear you enjoyed the central location of the building and the service we provided. Should you wish to do some cooking, our 1,...More

Reviewed March 11, 2018 via mobile

We had the Penthouse 601 at Yama Shizen West with 3 bedrooms, 3 bathroom and an outdoor jacuzzi and an awesome view of the slopes. Proximity to the slopes is awesome and Yama Shizen did a few extras for us like express check-in, dropping them...More

Thank JazzyJas
Response from Renaud T, Hotel Manager at Yama ShizenResponded March 18, 2018

Dear JazzyJas, Thank you very much for taking time reviewing your stay in the Yama Shizen Penthouse. I am glad you enjoyed the apartment, its location and the services we provided. The mountain views from West 601 are spectacular, especially at night with the night...More

Reviewed March 6, 2018

Given the quality of the room and the location Yama Shizen was very good value as Niseko accommodation is expensive in comparison to other Japanese resorts. All correspondence with Niseko Central (who manage Yama Shizen) before our departure was really easy and our questions were...More

Thank sjf161
Response from Renaud T, Hotel Manager at Yama ShizenResponded March 11, 2018

Dear sjf61, Thank you very much for taking the time to review Yama Shizen. I am really happy to hear you enjoyed our location, along with the services we provide before and during your stay. We all hope we see you again for your next...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Wheelchair Access
Concierge
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$109 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Kutchan-cho
#2 Luxury Hotel in Kutchan-cho
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$109 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Kutchan-cho
#2 Luxury Hotel in Kutchan-cho
Room types
Kitchenette, Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (71)
Room & Suite (34)
Dining (2)
Questions & Answers
Ask a question
Keith G
November 24, 2017|
Answer
Response from Greg T | Property representative |
Hi Keith, there are different types of coffee machines and setups in each room in Yama Shizen. Some will have a coffee plunger, others De'longhi or Nespresso machines. If you would like to know the exact type, please... More
1
Vote
c n
July 9, 2016|
AnswerShow all 3 answers
Response from Greg T | Property representative |
Dear c n, Thank you for your question. There are trains running from Kutchan Station (10 mins. from Hirafu) to Toya Station. The journey takes more than 3 hours with a change of trains at Oshamambe. As kindly mentioned by... More
1
Vote
c n
July 9, 2016|
AnswerShow all 5 answers
Response from Greg T | Property representative |
Dear c n, Thank you for your question. As kindly mentioned by Susan A, HT Holidays can certainly pick you up complimentary from Kutchan Station at any time during the winter season, or from 9am-5pm during the summer... More
1
Vote
Room Tips
"the East wing is MUCH better than the West wing"
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"502 brilliant views up the mountain"
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"We stayed in the East tower at the back We had an awesome view but if you stayed at the front you might get..."
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"The rooms on level 5 facing the mountain give fantastic views up the mountain."
Read review
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