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Sheraton Chihuahua Soberano

153 reviews
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Traveller (100)
Room & Suite (50)
Dining (20)
Overview
  • Excellent30%
  • Very good43%
  • Average17%
  • Poor5%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (153)Write a Review
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24
37
11
4
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Show reviews that mention
All reviewsthe executive loungebeautiful hotelclub floorbit datedthe staff was friendly and helpfulexcellent viewtourist attractionsnext morningstayed nightswould stay here againroom was spaciousweddinglobbycityconciergebusinessparties
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1 - 5 of 78 reviews
Reviewed 19 October 2017

I stayed 15 nights. I stay at a fair number of hotels throughout the year and this visit to the Sheraton Chihuahua was exquisite. Check in was super easy, everything was very clean. Staff is very friendly and helpful. the bed and linens were heavenly....More

Thank 583Nick
Response from Arturo P, Front Office Manager at Sheraton Chihuahua SoberanoResponded 20 October 2017

Thank you for your comments, your feedback its really important,we hope to see you soon and host you the way you deserve. Anything you need please, let me know. Arturo Padilla Front Office Manager

Reviewed 25 September 2017

The Sheraton Soberano is located near the San Francisco Country Club. It is a beautiful hotel with great views. The room was comfortable and clean. The amenities in the room including the coffee maker and iron were non-functional. The maid service is excellent! This hotel...More

Thank JOE L
Management response:Responded 26 September 2017

First of all, let me sent you a cordial greeting, we offer an apology from all associates of the Sheraton Chihuahua Soberano Hotel, from all the asociates, to General Manager for an involuntary problem that presented itself with this situation. We are working to improve...More

Reviewed 29 August 2017

Nice hotel with big spacious room. The bed is comfortable and our club room the access to the club floor is also a plus But the hotel is located on the top of hill, you cannot go anywhere without a uber taxi. There is only...More

1  Thank RosyInMexico
Management response:Responded 31 August 2017

We would like to tnahk you for sharing your experience with us. Your comments really important for us, we are striving our effort to host you and make feel like home. We hope to host you very soon.

Reviewed 8 August 2017

Very lovely hotel, clean, and helpful. I have to say I was disappointed they did not meet my request to have rooms be close together, we where placed on different floors. You can hear music at night playing if you are placed by the lobby.More

Thank jair0dr
Management response:Responded 9 August 2017

Thank you for your comments and kind understanding and we will appreciate if you give us the opportunity to host you in the future and provide the service you deserve. Regarding the rooms, we hope we can get you the rooms close together. Anything you...More

Reviewed 10 July 2017 via mobile

We had the most fantastic breakfast at the cafeteria. The buffet is great, the service, I must state, amazing. My sisters flew in from Georgia, one of them was celebrating her birthday, we were also having a family summer reunion. We told the waitress, she...More

Thank Sonia E
Management response:Responded 12 July 2017

Dear Sonia, Thank you for sharing your experience at the Sheraton Chihuahua Soberano. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting,...More

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Traveller (100)
Room & Suite (50)
Dining (20)
Pool & Beach (12)
Hotel & Grounds (135)
Business Centre & Event Rooms (24)
Family and Play Areas (23)
Bathroom (18)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$61 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$61 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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