We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Very lovely hotel, clean, and helpful. I have to say I was disappointed they did not meet my request to have rooms be close together, we where placed on different floors. You can hear music at night playing if you are placed by the lobby.More
Management response:Responded 1 week ago
Thank you for your comments and kind understanding and we will appreciate if you give us the opportunity to host you in the future and provide the service you deserve.
Regarding the rooms, we hope we can get you the rooms close together.
We had the most fantastic breakfast at the cafeteria. The buffet is great, the service, I must state, amazing. My sisters flew in from Georgia, one of them was celebrating her birthday, we were also having a family summer reunion. We told the waitress, she...More
Thank Sonia E
Management response:Responded 5 weeks ago
Thank you for sharing your experience at the Sheraton Chihuahua Soberano.
As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting,...More
The Soberano is located a bit outside the center of the City, but it's on a hillside with nice views.
It seems a bit underutilized, and parts of the hotel shows signs of its age.
The staff is very nice and helpful, but some of...More
Response from AtencionAlClienteHS, Front Office Manager at Sheraton Chihuahua SoberanoResponded 18 May 2017
We apologize for the trouble that we may have caused you. We are striving to enhance our facilities, services and standards as soon as possible so we can meet our guest expectations.
Thank you for your comments and kind understanding and we will appreciate if...More
Well, it's a beautiful hotel, extremely clean rooms. Service is wonderful. I had a Continental breakfast which was enough. It's on the top of a hill so the view is incredible.
I would definitely recommend this hotel.More
Response from AtencionAlClienteHS, Front Office Manager at Sheraton Chihuahua SoberanoResponded 29 March 2017
Thank you for sharing your Sheraton Chihuahua Soberano experience.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared...More
The Sheraton Soberano is very comfortable and clean. The breakfast is a great way to start the day. The hotel's location provides exceptional views of the city and is a quiet place to get a fantastic rest.More
Response from AtencionAlClienteHS, Front Office Manager at Sheraton Chihuahua SoberanoResponded 21 March 2017
Thank you for your comments and kind understanding, we will appreciate if you give us the opportunity to host you in the future and provide the service you deserve.
Sharing your experience its very important for us and our feedback.
Anything you need, please let...More
US$75 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
Accessible rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Cancelon, TripOnline SA, Travelocity, Hotwire, Agoda, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Sheraton Chihuahua Soberano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.