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All reviewshotel is locatedfree shuttlesea viewroom keyfour points by sheratonshuttle serviceswimming poolthe hotel offershead chefsicilian specialitiesthe usual amenitiescar parkinglobby barmt etnarented a carbook in advanceprivate beach
I unfortunately was quite unimpressed with this hotel. The old rug in our room looked as though it hadn't been vacuumed in months (and given I found a bobby pin and other items it probably hadn't), and the bathroom floor had so much hair that...More
Thank Andrea S
Response from FourPointsCatania, Manager at Four Points by Sheraton Catania Hotel & Conference CenterResponded 1 week ago
Thank you for taking the time to share your valuable feedback.
I am deeply sorry that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.
The experience you described is not characteristic of the...More
The hotel is located some 10 km out of Catania, and 10 m to the sea, the view from the rooms is very nice. Rooms are big, bed and pillows very good, you get a very good sleep/rest. Breakfast ok but not impresive. Staff ok....More
I will definitely recommend the Four Points by Sheraton Catania... it is a wonderful place and the hotel is very clean... The breakfast had a very good variety and we were served always to perfection especially from Olmo... he is a very nice guy and...More
A great hotel in a good location.
The bedroom was spotless and included everything you needed for a pleasant stay.
The staff were extremely efficient and the bar & dining room staff were both friendly and professional.
The breakfast was more than adequate and the...More
1 Thank Stephen J
Response from Sara C, Direttore at Four Points by Sheraton Catania Hotel & Conference CenterResponded 11 December 2017
thank you for your enthusiastic review on your recent stay at the Four points by Sheraton Catania! I will be extremely happy to share it with all the staff.
Hoping to welcome you soon again,
Igor Bubic - Hotel Manager
The hotel and staff were nice. The sea views from the room were great although on arrival I was given a different room to what had been booked however after a quick call and this was fixed. The spa facilities are not included in the...More
No need to reserve in advance, plenty of room. The guys running the parking service will organise a space for you. Mostly you can just leave your car with them and they will park it. Kind of "semi-valet" service.
Yes, I also asked for a non smoking room and got a smoking room. I have a feeling that they are all smoking rooms since Italians are big smokers. However, I didn't smell any lingering cigarettes and smelled like a non... More
Yes, I also asked for a non smoking room and got a smoking room. I have a feeling that they are all smoking rooms since Italians are big smokers. However, I didn't smell any lingering cigarettes and smelled like a non smoking room, so I didn't mind.
I think the breakfast depends on the offer itself, but the free nights we booked with our points didn't have breakfast included. However, there is a cafe across the street with wonderful pastries and far better than any food at the hotel, so we didn't care. Also, it's so cheap and so good at the cafe. Can't remember the name, but it's next door to Pizza Baffo. It's fabulous, just eat there.
We looked into paying separately for the breakfast and it was very expensive, something like 19 euros per person? Not worth it. We ate a full breakfast for about 2-3 euros per person across the street. They have the best capuccinos and arancini. We still remember it.