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Grand Bahia Principe La Romana

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3,834 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Level Contributor
1 review
Reviewed yesterday NEW via mobile

Best holiday ever. Rooms, service, entertainment, everything was absolutely spot on. I was not bored for one second. Animation team provided excellent entertainment. Food was very good and the choice was vast. Room standard very high, everything I needed was there. Maid service was excellent. Bathroom cleanliness was 8/10 (bathroom could do with a proper 'my style' cleaning). Grounds and... More 

Helpful?
Thank Ola M
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

Spent 3 nights with girlfriend. Easy to get to, just off of the highway from Punta Cana to Santo Domingo. 100 kilometers from PUJ. I rented a car and the drive was an enjoyable one, great scenery. Some slow vehicles and some very fast, if you are a decent driver and pay attention to what is ahead of you AND... More 

Helpful?
1 Thank mbgosee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

Sometimes cheaper is not always better. We booked Wednesday to Sunday and when we checked in we were not told that reservations for the restaurants were only taken between 8-12. The following day we tried after noon and were only then when reservations were taken. The following day we were at the desk at 8:05am and were told all restaurants... More 

Helpful?
1 Thank Jafrank
Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

If your looking for a MURKY Caribbean due to a nearby river running into the sea, nine POWER CUTS in eight days and TEPID hot water at the very best then this hotel might suit you. The food, service and cleanliness of rooms and grounds were well suited to its star rating but the previously mentioned problems (apart from the... More 

Helpful?
1 Thank carm0rr
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers in TripAdvisor, and for letting us know we were able to fulfill all of your expectations. Thank you again and we look forward to host you in our property in... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We had a great time right from the quality of the hotel to the staff. Oscar at the buffet was always there and anxious to help us and kept us well taken care of. All of the staff in the a la carte restaurants were awesome and so good to us. Too many names to mention. The cleaning staff for... More 

Helpful?
Thank SuzanneL1234
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Suzannel, Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to learn that we have meet all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of... More 

Jamestown
Level Contributor
6 reviews
4 hotel reviews
Reviewed 1 week ago

Had a wonderful time at this resort. A few small glitches, but overall a great stay. The staff is very friendly and helpful. Immediate service if you need something. Erasmo Felix Lopez took care of my special needs and was very helpful with any request I had of him. The bartenders at the lobby bar were very entertaining, especially Rene.... More 

Helpful?
Thank billsite34
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, We appreciate your feedback. It is important for us that all our guests enjoy their time on the property and leave with a good impression. We have learnt through your review that you had a good time with us. We truly thank you for taking the time to share your positive experiences and hope that when returning to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Let me start off by saying there are definite pros and cons to this place. Depending on what you're looking for, this may be a good fit if you get a really good deal, but only if you get a good deal. Let me also add that my fiancé and I are not picky and are easy to please… But,... More 

Helpful?
2 Thank DJ S
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, We appreciate your feedback concerning your recent stay at our hotel, the Grand Bahia Principe La Romana. We also would like to thank you for taking the time out to communicate the impressions of your vacation with us. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance,... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

If I could sum this place in one word " Horrendous".But to give you more information poor service in the restaurant and bar, and room service variable, chasing maid for basics nearly on a daily basis. Food selection same every night despite different themes.Soup and hot food selection and hot drinks usually tepid. Entertainment: daytime and evening programmes loud and... More 

Helpful?
1 Thank Sian E
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Sian, First of all, we would like to extend our most sincere apologies for your discomfort regarding the issues you mentioned. We are sincerely very concerned to learn that we did not reach your expectations in that sense, for that reason we would like also to inform you that we have sent already your comments to the departments involved.... More 

1 review
Reviewed 1 week ago via mobile

I have been to other all inclusive and this one by far has been my favorite. It's a beautiful resort, great entertainment and great environment. The staff goes above and beyond. Very courteous and friendly. The entertainment was something to look forward everyday and the nightlife at the disco. Again waiting staff great, great music which was hand selected by... More 

Helpful?
Thank milly0328
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Milly, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. Thank you for your comprehensive review and for the kind words about the professionalism of our staff members. We hope that when returning to La Romana, you will give us the opportunity to welcome... More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Hi All, I booked a 14 day family vacation in hopes of it being a super one. The weather isn't cooperating but that's life, my family is wonderful, however, what;'s not wonderful however is this resort. 1- don't be fooled this is the furthest thing from a five star 2- Rooms are old and dirty, and I'm in one of... More 

Helpful?
2 Thank James V
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear James, We cannot tell you how deeply we regret were not able to reach your expectations during your stay with us. We have been taken very good note about all your comments mentioned in your review to address them to our relevant department heads to take the corrective measures regarding those situations. On other hand, we confirm that we... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $173 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The safe in your room costs $4 a day ($56 for two weeks).. Why when you have to set it up yourself?”
 of 5 bubbles carm0rr, 30 Nov 2016 | Read review
“Royal golden was awesome”
 of 5 bubbles SuzanneL1234, 28 Nov 2016 | Read review
“Room near private beach 3609”
 of 5 bubbles Ogunbid, 19 Nov 2016 | Read review
“stay some where else”
 of 5 bubbles , 19 Nov 2016 | Read review
“Diamond rooms are the closest to everything and offer most value for money”
 of 5 bubbles Z3797BLannaj, 16 Nov 2016 | Read review
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