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Grand Bahia Principe La Romana

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Grand Bahia Principe La Romana
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3,907 Reviews from our TripAdvisor Community

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Showing 2,214: English reviews
Reviewed 2 days ago NEWvia mobile

The best thing about this holiday was the weather ☀️ No room service as standard. The food is very average same food different day, some staff are friendly but most are rude. Especially the staff in the shops adding onto the cost of purchases for themselves. Avoid the doctor - my wife had a water infection so he rushed us...

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Helpful?
Thank Darryl A
Reviewed 5 days ago NEW

Stayed Dec 30-Jan 6,2017. Clean, well kept Resort. A few things to improve on ( could have waitress/waiter serves around the pool, or more staff at the pool bar) Enjoyed our bartenders: Kelvis and Dawlyn kept the mojitos just right, and the mood entertaining! Thought the food at the restaurants was enjoyable, favorite restaurant was the French restaurant>> Outstanding! The...

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2Thank firewworks
Toronto, Canada
Reviewed 1 week ago

I traveled from Nov. 21 for 7 days. And I can honestly say it has been my best trip thus far. Accommodation was amazing. I booked with air transat band stayed in a villa like suite. It was very clean and spacious. FOOD: The food was amazing. Each night they have different themes such as Mexican night and USA. I...

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2Thank CarmenSandiego2014
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Carmen, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. We truly thank you for taking the time to share your positive experiences and hope that when returning to La Romana, you will give us the opportunity to welcome you again at our Resort....

Halfmoon Bay, Canada
Reviewed 1 week ago

We just wanted to compliment the buffet chefs & staff who put on a spectacular Christmas dinner complete with lobster and all of the usual fixings. You can really get a sense they take pride in what they do and the presentation and selection was excellent. Food in general over our stay was varied and enjoyable for the most part....

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Helpful?
Thank cfgringo
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thank you for sharing your review. It is through surveys and reviews that we learn we bring an enjoyable, unforgettable experience to great majority of our guests. We sincerely regret you left unhappy. The few times we encounter an unhappy guest; we address the issue immediately and turn the challenge into an opportunity to improve our service. On...

Edmonton, Canada
Reviewed 1 week ago

The resort was great! the food was okay... the service was great! But...... the beach was terrible. Water terrible. Most people stayed at the pool. The beach was rocky, some nearby hotels were under construction. The silt from a big river was flowing into the water in the bay. That explains the brown water..... So disapointing. Because the resort was...

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Helpful?
Thank cecilebebe
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Cecile, Thanks for sharing your experience; we're glad you have spent a nice time with us. We also want to apologize for any inconvenience that may have occurred by the appearance of the beach. Despite this, our beach has been honors fifth time the audit of the International Blue Flag certification 2016-2017, which indicates that it is suitable for...

Lowestoft, United Kingdom
Reviewed 1 week ago

The Hotel itself, while it was a very nice clean hotel I was very, very disappointing to see that sea was a murky brown not the clear blue as shown in photos, this was explained the local river discharging in to the sea in that area, after rain fall. Well as it rains most days/weeks /months, then I put it...

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Thank kurtRclark
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thank you very much for sharing your experience. Your opinions are very important. Kindly note that our hotel beach, like many other beaches in Dominican Republic, do not respond to the image of turquoise water and white sand, dark sand is very fine in its structure, its color is due to the natural effects of currents and tides...

Brighton, England
Reviewed 1 week ago

We stayed from the 13th December until the 27th as a family of five with one young child. We have travelled extensively and the Bahia Grand Principe La Romana definitely ranks as one of the best hotels we have stayed in. I know everyone has their own personal experiences but I just don’t recognise some of the negative comments on...

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1Thank ChilledWombat
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to learn that we have meet all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of...

Newmarket, Canada
Reviewed 1 week ago

The good: - nice sized resort, do not need a golf cart to get around - nice beach, walking is good, with lovely views - easy to get a beach/pool chair and enough shade areas - entertainment at night is excellent. We went to the circus and variety show. Very high energy - resort is clean and the grounds are...

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1Thank vacationtime2017
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, We cannot tell you how we regret to know that you were not satisfied with our performance. We assure you that we understand your discomfort and the entire Management Team and Managers work for our guest’s satisfaction, trying to improve those issues which we would like to extend our most sincere apologies. Regarding to the inconvenience you have...

london
Reviewed 1 week ago via mobile

All inclusive,does exactly what it says on the tin,staff are always ready to help, food is good, beach is kept clean, pool is kept clean, rooms are kept clean, bars are well stocked, entertainment is good, weather is good No complaints from me

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Thank aquickgame2
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thank you very much for your comments, we are glad to know that you had a great time with us. We really appreciate your opinion about our rooms, beach, food, staff, pool, bars and entertainment. We hope welcome you again in our hotel: the best hotel of Dominican Republic. Our best wishes Santa Guzmán Grand Bahia Principe La...

Minneapolis, Minnesota
Reviewed 1 week ago

We just returned on 1/2 from a week at the Bahia Principe. I would say overall that it was a very good experience. I'll start with the positives. The resort is one of the cleanest all inclusive I have visited. We were impressed with the grounds, the constant maintenance, prompt and friendly reply to requests and the cleanliness of the...

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3Thank sunnyinthesky2016
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thanks for sharing your experience; we're glad you have spent a nice time with us and that you enjoyed our services, we appreciate as well your observations to our operation that will be taken seriously in to consideration. On the other hand, we want to apologize for any inconvenience that may have occurred by the appearance of the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $190 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a good location at this resort..not far to walk to anything.”
 of 5 bubbles firewworks, 12 Jan 2017 | Read review
“Ask for a beach or pool view. All buildings are 2 floors so if you get on the second there will be less noise from your neighbours.”
 of 5 bubbles cfgringo, 8 Jan 2017 | Read review
“Avoid the rooms next to the storage areas for towels and cleaning supplies. Very loud.”
 of 5 bubbles vacationtime2017, 5 Jan 2017 | Read review
“Building 27 is closest to the beach.”
 of 5 bubbles sunnyinthesky2016, 4 Jan 2017 | Read review
“Try to get a room not facing the pool so you can avoid early morning young swimmer making lots of noise.”
 of 5 bubbles C7269JTadams, 3 Jan 2017 | Read review
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