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Grand Bahia Principe La Romana

Certificate of Excellence
29/06/2017 30/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe La Romana
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4,131 Reviews from our TripAdvisor Community

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Showing 2,332: English reviews
Winnipeg, Canada
Reviewed 26 January 2014

We booked a last minute trip and chose the gran bahia because we had stayed in similar resort in Mexico. The resort is clean, and well maintained. The buffet food was fresh, varied and the well prepared. I found the resort a little too small, one pool and a single buffet and bar you were often pushed to get service....

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Helpful?
7Thank sdc65
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear guest, Thank you for the feedback of your current holiday in our hotel. We are pleased to know that you enjoyed the great taste and variety of food from our buffet. We are very sorry that you have not been very satisfied with the service of some staff, your comments have been taken into consideration to use better measures...

Wolverhampton, United Kingdom
Reviewed 25 January 2014

An impressive hotel with welcoming and cheerful Staff who made our holiday really enjoyable. The rooms and all public areas in the hotel are kept spotlessly clean and the surrounding gardens are neat and beautiful, as are the pool and beach areas. There is an immense variety of food to suit every taste, and the food and service in both...

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4Thank ChrisDY3
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Chris, Thank you for your time in writing about your recent holiday at our Grand Bahia Principe La Romana. We appreciate your recognition to our friendly staff for the great service. It is an honor to know that you would come back to our hotel. We will be delighted to welcome you again in Bahia Principe Hotels & Resorts....

Kitchener, Canada
Reviewed 24 January 2014

My boyfriend and I arrived at the hotel on January 12,2014 and stayed until the 19th although we were early for check in that was fine we went to the buffet to have something to eat and relax after the flight. We walked around the resort for a bit and then went to our room our luggage was delivered quite...

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Helpful?
2Thank Fran T
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Fran, We are immensely grateful that you have chosen our Grand Bahia Principe Hotel as a destination to celebrate your birthday. We appreciate your good comment about your stay with us and appreciate your observation concerning to the respect of each others, however we are always disposed to offer our best service and friendliness to all our guests. It...

Estevan, Saskatchewan
Reviewed 23 January 2014

Arrived at 4 am. Only people at the check in. Our flight was six hours late. Check in still took almost two hours. Finally in our room at 5:50 am. The room is beautiful. Phone rings in 20 minutes to the front desk telling us they will be moving us at 10 am as they gave us the wrong room....

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7Thank Gwen W
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Gwen, Thank you for the feedback of your current holiday in our hotel. We are very sorry if your stay in our hotel has not been as satisfactory as you expected. I would like to inform you that our hotel policy is always to find a solution to all the problems as soon as possible. The Management and all...

Cannington, Canada
Reviewed 23 January 2014

jan 12 -19 2014 was a long week full of problems .l have been to many gbp hotels and this was by far the worst.rated as a 5 star this hotel needs work . Check in was same as always we will call you when the rooms are ready .... it was around 4 when they were ready the rooms...

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6Thank noneck-11
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Tripadvisor user, It truly delights us to know that you took the time to share your experience during your last vacation in our hotel. We are sorry that you got sick during your stay, however we would like to inform you that our hotel is a safe and disease free complex. We can assure you that we follow strict...

Keswick, Canada
Reviewed 20 January 2014

Very disappointing! We arrived on a Sunday just after lunch and did not receive our luggage until 5 pm, and only after calling the front desk. We were 2 minutes from the lobby and could easily have brought our own luggage but were told no. So we wasted the afternoon waiting around for our luggage. They did,however send an extermination...

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Helpful?
10Thank Simcoedweller
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Cindy, Thank you for the feedback of your current holiday in our hotel. We are very sorry if your stay in our hotel has not been as satisfactory as you expected. I would like to inform you that our hotel policy is always to find a solution to all the problems as soon as possible. The Management and all...

New York City, New York
Reviewed 18 January 2014

Very active resort, there's something going on at all hours of the day. The staff is upbeat and always putting on a good show. You will be asked a few times a day to buy a excursion, if you do not want one you said no and they move on..its not a big deal. The food is really good, no...

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8Thank kamil n
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Kamil, Thank you for sharing your lovely experience in our Grand Bahia Principe La Romana with all Tripadvisor users. We are pleased that you enjoyed your stay with us appreciating our good food and cleanliness of our rooms. Once again thank you for choosing us and hope to see you again in our Grand Bahia Principe La Romana. Sincerely,...

Pickering, Canada
Reviewed 18 January 2014

We stayed at this resort from January 10 2014 to January 17 2014 We have never stay at a Bahia and we will never again, resort looks very nice lobby , pool , beach, and that is all. Staff and I mean all the staff should take lessons on customer service, buffet food same every day, same chicken same fish...

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3Thank Percy L
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Percy, It truly delights us to know that you took the time to share your experience during your last vacation in our hotel. We are delighted to your good comment appreciating the beauty of our hotel. We are sorry that you got sick during your stay, however we would like to inform you that our hotel is a safe...

Dallas, Texas, United States
Reviewed 17 January 2014

Grand Bahia Principe La Romana was the perfect escape from all the day to day activities and end of a special year for us. As we were riding in the taxi there was another couple with us and when we arrived at their stop I was in total disbelief. It was definitely not a place I would want to stay....

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2Thank Author Mia T
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear guest, We are more than happy to know that you have chosen our Grand Bahia Principe La Romana to celebrate your great honeymoon. It is an honor for us to know that we made to feel both of you very special with our good services. We appreciate very much your comment because that motivates us to continue giving to...

Reviewed 17 January 2014

Happy New Year to all. I would like to start by saying we visited this resort ( 2 couples) from the 29 December 2013 to 12 January 2014 from Canada and stayed in room 1813 We had concerns, due to some reviews that were posted during 2013, but found nothing on this resort to even come close to the justifications...

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1Thank Stephen F
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Stephen, We would like to thank you that you took the time to share your experience during your last vacation in our Grand Bahia Principe La Romana. We are glad to read that you really enjoyed your time with us and we are deeply grateful that you offered to clarify the doubts of other Tripadvisor readers. It will be...

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29/06/2017 30/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro | La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $172 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were great”
872kaseym, 21 May 2017 | Read review
“If you don't have children I recommend the luxury side. The rooms are fantastic, the photos don't do them justice.”
J3783ZHkarenh, 17 May 2017 | Read review
“request an ocean view room”
  • The ocean view from our villa.
Dissatisfied073016, 16 May 2017 | Read review
“Ask questions”
mobetr4, 7 May 2017 | Read review
“Block 36 is good for beach view.”
66mattym, 2 May 2017 | Read review
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Prices are for 1 room, 2 adults
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