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Grand Bahia Principe La Romana

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3,914 Reviews from our TripAdvisor Community

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Showing 2,218: English reviews
santo domingo
Reviewed 16 May 2013

We stayed at this resort a few weeks ago having stayed at other Bahias in Mexico and Punta Cana and I couldn't regret more having suggested this idea to my friends.As another reviewer put the hotel is "good,not great nor terrible",the pros:it's clean and well kept.The food selection is not bad (though the a la carte were closed during our...

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10Thank Sibarii
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Sibarii, We appreciate that you took the time to comment about your experience during your last vacation with us. In regards of your comments and issues that you experienced, we would like to extend our sincere apology, We truly regret to read about this inconveniences you had. Our main objective is to achieve your entire satisfaction. Please rest assure...

Toronto, Canada
Reviewed 16 May 2013

My friend and I stayed at this resort from April 26-May 4 and we both had a fabulous time. It was my fourth time to the Dominican (2 Punta Cana and 1 Puerto Plata) but first time in La Romana. I had read all the reviews, good and bad, and kept an open mind and my expectations low. I was...

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5Thank monkey_chakra
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Monkey_Chakra, Receive warm greetings from all the team working at Grand Bahia Principe La Romana Hotel, especially from our Quality & Customer Service Department. Thank you for your recent review on TripAdvisor, for sharing your FABULOUS VACATION experience with us and for highlighting the good aspects susch as our team, the beach, the food, the drinks in our Hotel,...

Reviewed 15 May 2013

Traveled 5/4-5/12 with a group of six. We had a "good" experience. There was a running joke that everything for the week was " good. Not great, not terrible, but good." I have traveled to 4 all-inclusives in Mexico prior to my stay at this resort so I think I have some perspective on what can be expected, and I...

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1Thank a11ison912
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear A11ison912, Receive warm greetings from all the Staff working at Grand Bahia Principe La Romana. Thank you for sharing your comment about your experience in our Hotel, It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure we maintain and deliver the level of...

Florida City, Florida
Reviewed 13 May 2013

We just stayed at the resort this past week. This is our second experience with this company. A few months ago we stayed at a sister property in Samana. Surprisingly, we had the same bad experience in the "gourmet" restaurant... i'll get to that in a bit. The property is beautiful of course. The beach is very nice but the...

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4Thank CharlieLikesToTravel
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Charlie Likes To Travel, We appreciate that you took the time to comment about your experience during your last vacation with us. We would like to thank you for your nice comments, specially those about our property and the beach. In regards of the not so good comments and issues that you experienced, we would like to extend our...

Wilton Manors, Florida
Reviewed 13 May 2013

While making the reservation I made the decision to pay for the upgrade on our room at the Grand Bahia so that I would get all the benefits available. The hotel or Bookit messed up and we did not get the VIP service that we were promised. They set us up in the wrong room for two days and gave...

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7Thank Anne M
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Anne M, Receive cordial greetings from all the team working at Grand Bahia Principe La Romana Resort, especially from our Quality & Customer Service Department. Your point of view has quite surprised us, since it is not usual that we receive those kinds of remarks from our clients, but on the contrary, we usually receive excellent feedback about our...

New York City, New York
Reviewed 12 May 2013

This place tries so hard to be 5 out of 5, but no, I cannot give it more than 4 out of 5. Maybe even 3.5. But then again, they tried too hard.... My first time to Dominican Republic, stayed there for 5days 4nights in early May 2013 (in fact, just came back last night - So this review is...

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3Thank mk3026
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear mk3026, We would like to thank you for taking the time to send us your recent review.. We highly appreciate your positive comments and we take good note from your suggestions to continue working hard improving our quality in all our services. It is through communications of this nature that our customers give us an opportunity to assess and...

Princeton
Reviewed 10 May 2013

I have stayed at this hotel twice before. There is a difference in the rooms. Some are rather old, small, clean but musty smelling from the humidity. On two occasions I had rooms that required me to walk up three flights of stairs. Rooms are air-conditioned. The beach is lovely and the areas of the hotel are all very well...

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2Thank Maisha4
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Maisha4, Receive warm greetings from all the Staff working at Grand Bahia Principe La Romana. We are so glad after having received your message letting us know your experience in our Hotel, and that you have enjoyed it, specially the Service from our Staff. Please rest assure that we are taking your observations with great consideration and that appropriate...

Florence, South Carolina
Reviewed 10 May 2013

Up grade (for free) to Gold level. VIP check in, out and extra services worth it. Jhoanny VERY nice-Maciel rude, impatient and impertinent. Supervisor, Gregroria also helpful. Very good food and excellent service in all restaurants and buffet. We were a group of 8 ladies on an annual trip. All agreed we would return.

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1Thank 8goodtimegirls
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear guest, Receive cordial greetings from all the team working at The Grand Bahia Principe La Romana Hotel. We would like to thank you for taking your time to send us your positive comments which are highly appreciated; for us it is a real pleasure to read that the 8 ladies have spent a nice time in our establishment. In...

Toronto
Reviewed 7 May 2013

The Gran Bahia Principe in La Romana Dominican was a beautiful private resort in a bay with no other hotels and no beach touts. The staff were wonderful. There we lots of mosquitos though and bats eating them by the pool. It was very difficult to get a reservation for the a la carte restaurant. There was free wifi in...

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3Thank sneakyflip
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Sneakyflip, On behalf of our General Manager, we would like to thank you for taking the time to send us your comments. We highly appreciate your positive comments and we take good note from your suggestions to continue working hard improving our quality in all our services. It is through communications of this nature that our customers give us...

Donetsk
Reviewed 7 May 2013

The hotel was super: territory, food, rooms, the sea! The sea was everyday cleaned from plants which could arrive with the waves. The beach is big and if you dont want to sit next to another people, you could walk a bit away where nobody disturbs. Food is excellent and different! Fish restaurant was very nice! Although the hotel is...

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2Thank Irina_V14
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Irina V14, We are so glad to hear you had a wonderful holiday in our Grand Bahia Principe La Romana. We work really hard to achieve our guest satisfaction and is really pleasent to read you enjoy yor stay specially the room, our garden and the food, please do not hesitate to contact us for your next trip to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $189 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great resort for a reasonable price”
 of 5 bubbles iyanta, 17 Jan 2017 | Read review
“Any room is a good location at this resort..not far to walk to anything.”
 of 5 bubbles firewworks, 12 Jan 2017 | Read review
“Ask for a beach or pool view. All buildings are 2 floors so if you get on the second there will be less noise from your neighbours.”
 of 5 bubbles cfgringo, 8 Jan 2017 | Read review
“Avoid the rooms next to the storage areas for towels and cleaning supplies. Very loud.”
 of 5 bubbles vacationtime2017, 5 Jan 2017 | Read review
“Building 27 is closest to the beach.”
 of 5 bubbles sunnyinthesky2016, 4 Jan 2017 | Read review
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