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Luxury Bahia Principe Bouganville Don Pablo Collection

Certificate of Excellence
15/05/2017 16/05/2017
1 room 2 adults 0 children
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2,344 Reviews from our TripAdvisor Community

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Showing 1,387: English reviews
Start your review of Luxury Bahia Principe Bouganville Don Pablo Collection
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Edmundston, Canada
Reviewed yesterday NEW

If you want a vacation for relaxing good food nice weather this is the place to go and the landscaping is a beauty. It was our second trip at the Bougainville and nothing change well maintained & clean. The only thing there is the water in the ocean if you go there to enjoy the water in the ocean it's...

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Helpful?
1Thank franguy2017
Halifax, NS
Reviewed 4 days ago NEW

Group of friends traveled together last week to Luxury Bahia Principe Bouganville and we just returned home to Halifax yesterday. We had read a lot of reviews before going and sort of knew what to expect. Some reviews about not having table clothes at the pool restaurant didn't bother us as we don't expect table clothes for a restaurant by...

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Helpful?
4Thank Elorac68
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Elora, We are so glad after having received your message letting us know your experience in our Hotel, and that you have enjoyed part of our service and facilities. In relation to your comments about the beach, please kinldy note that our beach has been awarded on December 2016, getting approved for the fifth time the audit of the...

Reviewed 4 days ago NEWvia mobile

We went between 13th - 27th April, hotel was perfect, food was spot on. The restaurants were very nice also. Our butler "Carlos" was a top bloke, always making sure we were looked after. Only downside was the weather, very hit and miss each day. If you're looking for a bit more of an active holiday, then I wouldn't advise...

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Helpful?
1Thank Matthew B
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Matthew, Receive warm greetings from all the team working at Luxury Bahia Principe Bouganville Don Pablo Collection. Thank you for your recent review on Tripadvisor, for sharing your experience with us and for highlighting the good aspects of you stay in our Hotel, our guests perception in regards to their experiences is extremely important and valuable for us. We...

Reviewed 4 days ago NEW

At airport there was a Halifax group took priority they kept thinking we were part of them , informed that we are not. Got directed to a van 50 which we could not find anywhere, Was told that this van was going and was waiting for a few more people.Waited in the little van for more than 1 hour and...

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Helpful?
1Thank David L
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear David, We cannot tell you how we regret to know that you were not satisfied with our performance. We assure you that we understand your discomfort and the entire Management Team and Managers work for our guest’s satisfaction, trying to improve those issues which we would like to extend our most sincere apologies. It is always concerning when guests...

Lunenburg, Canada
Reviewed 5 days ago NEW

Presently at the resort and so very disappointed. I hope this review prevents someone from being disappointed too. I’ll break it down by the good, the bad and the ugly. The good - The resort itself is lovely with beautiful gardens. It is very well laid out, and much smaller than those I’ve been to in the past, which I...

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Helpful?
4Thank Nancy B
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Nancy, Please receive a warm greeting from all the staff in our Hotel Luxury Bahia Principe Bouganville Don Pablo Collection. In Bahia Principe Hotels & Resorts we believe that it is only through listening carefully to the comments and suggestions of our customers, that we will be able to achieve the constant improvement, guest satisfaction and quality service that...

Canada
Reviewed 5 days ago NEW

I will echo many reviews on Trip Advisor which are very accurate pertaining to location, beach front, front line associates, guest rooms and food & beverage quality. The majority to which we feel was very positive. First and fore most however we have vacationed many times at Luxury Bahia Principe Don Pablo Collection properties, so we are no strangers to...

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3Thank Orbitor
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Guest, We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers in TripAdvisor, and for letting us know we were able to fulfill all of your expectations.Thank you very much. We also are taking note of your observations, and we will...

Traverse City, Michigan
Reviewed 5 days ago NEW

First trip to the Dominican. The resort is very pretty, gardens, grounds and pool areas very well maintained. We had a junior suite with a garden view - the room was fabulous the garden view not so much. We were on the third floor on the outer side of the hotel - yes the garden looking down was very nice...

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Helpful?
Thank Ruth B
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Ruth, We appreciate your feedback. It is important for us that all our guests enjoy their time on the property and leave with a good impression. We have learnt through your review that you had a good time with us. We appreciate as well your observations to our operation that will be taken seriously in to consideration. Regarding those...

Lake of Bays Ont. Can
Reviewed 6 days ago NEW

Stayed here April 6th to 20th 2017 and April 10th to 19th 2016 Started at check in around 3pm, 6 weeks prior to check in since it was our 2nd time at the resort I sent a email with 1 small request that we don't want to be on a ground floor location anywhere but ground floor,well the stress and...

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2Thank Hinkley
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Hinkley, Thanks for sharing your experience; your feedback is very important to evaluate and improve our service. However, we regret not fully met your expectations, we would like to offer you our most sincere apologies for those issues that you have faced during your stay. At this time we are taking notes of your feedback to improve one hundred...

Elmsdale, Canada
Reviewed 1 week ago

I vacationed here April 4-18, 2017 with my husband and 2 other couples. We are all middle aged professional people. ROOMS-Large and very clean when we arrived. Lots of space to unpack clothes. Large bed, desk & chair, separate table & 2 chairs, sofa, TV, safe, iron & board, umbrella, mini fridge, coffee maker. Large bathroom with separate toilet and...

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Helpful?
4Thank gotthetravelbug1969
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Guest, Thanks for sharing your experience; we're glad you have spent a nice time with us. However, we regret not fully met your expectations, your feedback is very important to evaluate and improve our service, we would like to offer our most sincere apologies for the issues that has made you feel uncomfortable. We want to assure you that...

Kingston, Canada
Reviewed 1 week ago

First of all i would say our stay at this resort was very good. Things we liked. - the place is beautiful with well keep gardens and very easy to get around. even the family resort next door is easy to get around. - the food in the buffet was pretty good with a great selection for all types of...

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3Thank trippyguy2017
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Guest, We appreciate your feedback. It is important for us that all our guests enjoy their time on the property and leave with a good impression. We have learnt through your review that you had a great vacation with us. We appreciate as well your observations to our operation that will be taken seriously in to consideration. Regarding those...

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Concierge
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services Pool area with 2 Jacuzzis, waiter service and palapa massage hut Sun terrace with Bali beds and bar service Lobby with reception area and bar BAHIA SPA (20% discount on treatments) Sports facilities: gym, 2 tennis courts, padel tennis, football, basketball, volleyball, badminton Water activity and scuba diving centre Motorised sports (additional charge) Exclusive beach area WiFi in the lobby (free) and in rooms (additional charge) Main buffet restaurant and 2 speciality (grill and beach) restaurants 2 Bars Fully-equipped convention room with seating for up to 500 9 hole Golf Club in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, bars, karaoke, disco, casino and chapel Rooms 414 rooms: Deluxe Junior Suite and Deluxe Ocean front Junior Suite. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls Sitting area with sofa Balcony or terrace (with views of the sea or tropical gardens) Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Ironing set Flat screen TV Safe (no additional charge) Mini-bar with alcoholic drinks 24 hour room service Coffee-making facilities Umbrella WiFi Pillow menu Butler service in rooms Evening turndown service Beach towel in rooms Other services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park Specialised service for organising weddings, incentive trips, events and anniversaries. ... more   less 

Additional Information about Luxury Bahia Principe Bouganville Don Pablo Collection

Address: Ctra. San Pedro | La Romana Km. 12, El Soco, San Pedro de Macoris 21000, Dominican Republic
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: $224 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Luxury Bahia Principe Bouganville Don Pablo Collection 4.5*
Number of rooms: 414
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Bouganville Don Pablo Collection staff and other travellers.
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Fredericton, Canada
1 month ago

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Questions? Get answers from Luxury Bahia Principe Bouganville Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All room are perfect.”
franguy2017, 29 Apr 2017 | Read review
“Building 52 and 54 are close to everything”
Elorac68, 26 Apr 2017 | Read review
“This is my 3 time there and beware service is poor and food is cold”
davidlB6987HY, 26 Apr 2017 | Read review
“Ask for a room in the new section. There is less carpet and musty smell.”
393NancyB393, 25 Apr 2017 | Read review
“South side, block 52, 55, 57 are quieter and more private with partial ocean views”
Orbitor, 25 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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