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Best Western Plus Cheltenham Regency

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Traveller (45)
Room & Suite (191)
Dining (44)
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Overview
  • Excellent46%
  • Very good35%
  • Average15%
  • Poor2%
  • Terrible2%
Travellers talk about
“dvd player”(21 reviews)
“buffet style”(11 reviews)
“mini fridge”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
Jul. 9Jul. 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (546)
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237
191
85
15
14
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LanguageEnglish
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237
191
85
15
14
Show reviews that mention
All reviewsdvd playerbuffet stylemini fridgesuperior double roomlovely hotelgood sizehotel restaurantbooked this hotelthe air conditioningnice breakfastpleasant staylovely roomboth morningsplenty of parkingtea and coffeeovernight stayreception staff
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1 - 5 of 542 reviews
Reviewed yesterday

Always extremely pleased with the Regency. Although it is on the outskirts of Cheltenham, some 3 miles from the centre and really only suitable for travellers with cars, it is well worth staying here. Very good rooms that are well above the standard you would...More

Thank DerekRI
Reviewed 5 days ago via mobile

I recently bought a groupon for afternoon tea as a birthday gift. We booked for today, and upon arrival we were led into the bar by a member of staff who told us to sit down and she’d be back... she did not return. The...More

Thank Charli G
Response from Tracie B, Manager at Best Western Plus Cheltenham RegencyResponded 3 days ago

I am sorry that you had a bad experience with your afternoon tea booking. This is not normal practice here at the Regency! We have bookings in the book and they are passed on to the relevant departments so that they are aware of bookings...More

Reviewed 1 week ago

I've stayed here for 3 weeks on and off with work and I just cannot fault this place! The rooms are a great size with an enormous bed and tea and coffee making facilities, and there is also free WIFI. The bathroom always had hot...More

Thank Donna G
Response from Tracie B, Manager at Best Western Plus Cheltenham RegencyResponded 1 week ago

Thank you Donna for your kind review of our hotel and the staff. We pride ourselves on the service that we provide here at the Regency and we always go above and beyond to make everything pleasant for your stay with us. I will pass...More

Reviewed 1 week ago

Visited the Cheltenham Regency for an evening business meeting. The hotel was easy to find and looked fresh and well maintained from the outside. The bar staff were friendly and everything was presented well. Tables had been wiped down in the lounge and the toilets...More

Thank Flipfit
Response from Tracie B, Manager at Best Western Plus Cheltenham RegencyResponded 1 week ago

Thank you for your kind review of our beautiful Hotel. We hope to see you again in the near future.. We pride ourselves on the service that we provide but do take on board any negatives that we receive. I will look into the lighting...More

Reviewed 3 weeks ago

We stopped here for one night as break in between a long journey. I purchased the room five days in advance via Expedia for £49, room only no breakfast and made the booking based on price and the fact it was a chain hotel. We...More

Thank skullivan
Response from Tracie B, Manager at Best Western Plus Cheltenham RegencyResponded 2 weeks ago

Thank you for your kind review of our Hotel. We look forward to your return.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Things to do
Bar/Lounge
Details
Price range
US$72 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (191)
Dining (44)
Amenities (12)
Questions & Answers
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John L
May 29, 2017|
AnswerShow all 3 answers
Response from pat19682015 | Reviewed this property |
The rooms have air conditioning which is quite basic but we were there when it was hot and were okay and did use it.
1
Vote
John L
May 29, 2017|
AnswerShow all 5 answers
Response from Elva B | Reviewed this property |
Yes, they do
0
Votes
julietu_9
February 10, 2017|
AnswerShow all 2 answers
Response from DorianCharlton | Property representative |
Hi, The racecourse is about 10 minutes drive from the hotel. We also have a large car park. There is no charge for our car park. Anything else please let us know.
0
Votes
Room Tips
"Everything is recommended!"
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"Ask for a rear room as it is near a road."
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"There is a lift to the first floor."
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"If you're a couple make sure you don't get two single beds put together."
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