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Embassy Suites by Hilton Richmond

Traveller (139)
Room & Suite (74)
Dining (26)
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast.
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Property amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Shuttle Bus Service
Self-Serve Laundry
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Reviews (1,186)
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1,182 results
Traveller rating
601
331
133
75
42
Traveller type
Time of year
LanguageEnglish
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601
331
133
75
42
Show reviews that mention
All reviews evening reception front desk made to order omelets complimentary breakfast is living room broad street business trip hot tub excellent stay staying at this hotel great place to stay coffee maker indoor pool atrium richmond sinks conference
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1 - 5 of 1,182 reviews
Reviewed 3 days ago

Embassy Suites by Hilton Richmond, Room #225 First the bad...........then the good. ---Made reservation, 55 days before arrival, for $158. They couldn't find the reservation, so they set us up in room, at a price of $208. They found the reservations 3 hours later. ---People...More

Date of stay: November 2018
Thank JerryandBarb8
Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 2 days ago

Dear Jerryandbarb8, We will look into the issues you noted. Thank you for sharing your thoughts. I'm sorry the desk was not able to immediately locate your reservation and you encountered some problems. We do hope you will consider staying again. Should you decide to...More

Hotel's Favourite
Reviewed November 1, 2018

Very modern hotel with a ton of upgrades...I liked the numerous charging stations in my suite...you didn't have to even bring your own wall plug in charger...the hotel in general was clean and very well maintained. The restaurant was very clean and the employees were...More

Date of stay: October 2018
Thank Georganne88
Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded November 2, 2018

Dear Georganne88, We hope to always be top on you list of places to stay when in Richmond! Thank you for sharing your experience and we will look forward to welcoming you back. Best Regards, Kathleen Lyons

Reviewed 4 days ago

excellent place for meetings. The breakfast was amazing. Made of order omlettes and also burgers and stir-fry at lunch.Excellent reception at the bar each night and the service was terrific. The only downfall was the pool and hottub are under construction. The rooms were quiet.More

Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2018
Thank Go31255870488
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 days ago

Dear Go31255870488, Thank you so much for your feedback. We're pleased you enjoyed our amenities and found our hotel to be suitable for your business meeting. We apologize for the inconvenience of the pool and hot tub, however, they will be up and running before...More

Reviewed 5 days ago

One thing I have found about Embassy Suites in general; they are consistent. The layout and design has always reminded me of a college dormitory (without the craziness). The rooms are beautiful and the staff are friendly and pleasant. The breakfast is delicious (love that...More

Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2018
Thank Ted B
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 days ago

Dear Ted B, It's a pleasure to have you stay at our hotel. Thanks for your comments. I will share your remarks with our staff. Best Regards, Jehosheba B.

Reviewed 1 week ago

Stay was good and service was excellent however the damager's reception did not meet my expectations based on this stay and other Embassy Suites. Liquors were no where near premium however the staff were great.

Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2018
Thank George D
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 6 days ago

Dear George D, Thanks for your feedback. We apologize our Evening Reception did not meet your satisfaction. However, we're happy you enjoyed your stay in spite of your disappointment with the bar. Best Regards, Jehosheba B.

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Questions & Answers
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Kara2525
September 13, 2018|
AnswerShow all 3 answers
Response from ESHRichmond | Property representative |
Our Complimentary Evening Reception is served nightly in our Atrium from 5:30 pm to 7:30 pm.
0
Votes
John O
November 17, 2017|
AnswerShow all 8 answers
Response from Sheryl S | Reviewed this property |
Parking is free and there are parking spaces in front behind and each side of hotel!
0
Votes
371juliab
October 6, 2017|
AnswerShow all 4 answers
Response from ESHRichmond | Property representative |
Hello Julia B, We are happy to assist you with options. Our chef's can prepare gluten free options. If you have more questions, please contact our food and beverage team, 804 672-8585. Thank you
0
Votes
Room Tips
"701 was a good room"
thomasmG6066XT
3 weeks ago
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"Not sure I would want a room near elevators"
PatriciaS155
Aug. 6, 2018
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"Floors 4 and up are quiet. You do not hear the noise from the first floor. Also away from the elevators"
christinal528
Jul. 29, 2018
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"Top Floor to avoid desk chairs with wheels rolling over the tile floors over head all night."
pitt_twins
Jul. 1, 2018
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PRICE RANGE
US$161 - US$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites richmond - the commerce hotel richmondrichmond embassy suites
LOCATION
United StatesVirginiaHenrico
NUMBER OF ROOMS
225
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