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09/07/2017 10/07/2017
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    Embassy Suites by Hilton Richmond

    2925 Emerywood Pkwy, Henrico, VA 23294
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$185
          US$153
          Great Deal
          US$159
          Traveller (95)
          Room & Suite (44)
          Dining (17)
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          Best Western Executive Hotel
          371 reviews
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          Overview
          • Excellent52%
          • Very good28%
          • Average11%
          • Poor6%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Embassy Suites by Hilton Richmond
          Special Offer: Double Points, Every Stay
          Hotel deals
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          Hampton Inn & Suites Richmond/Glenside
          701 reviews
          #2 of 81 hotels in Richmond
           
          The Westin Richmond
          704 reviews
          #3 of 81 hotels in Richmond
           
          Hilton Richmond Hotel & Spa / Short Pump
          1,041 reviews
          #4 of 81 hotels in Richmond
           
          Best Western Executive Hotel
          371 reviews
          #2 of 4 hotels in Henrico
           
          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (994)
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          There are newer reviews for Embassy Suites by Hilton Richmond See the most recent reviews

          11 - 15 of 994 reviews

          Reviewed 1 week ago

          Room was in poor condition and hotel under renovation but room was 180.00, go somewhere else for this price!! Stains on carpet, torn curtains, plumbing issue, and no warning about the renovations before room was bookedMore

          Review collected in partnership with Embassy Suites Hotels
          Thank Tiffany H
          Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 1 week ago

          Dear Tiffany H, We are sorry you did not have a good experience. We are in the midst of a very large renovation and the notice on Hilton has been posted since December. We are sorry this information did not reach, you as it is...More

          Reviewed 1 week ago

          At the time of my stay with you all there was no air conditioning my room. I reported to the front desk staff and they stated they were sorry for my inconvenience and that was all no others question was ask no other accommodations were...More

          Review collected in partnership with Embassy Suites Hotels
          Thank 327phyllisr
          Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 1 week ago

          Dear327phyllisr, We're sorry for your experience. Our renovations are a working progress. However, our customer service standards are unwavering. At Embassy Suites by Hilton™, we are dedicated to ensuring your satisfaction. Please accept our apology. Best Regards, Jehosheba B.

          Reviewed 2 weeks ago

          I like everything about this hotel exccept the HVAC in the rooms. I can never get the room cool enough. The temperature control changes but seems to do nothing. The rest of the experience was great however, The staff is great and the extras are...More

          Review collected in partnership with Embassy Suites Hotels
          Thank Cbatton
          Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton RichmondResponded 2 weeks ago

          Dear Cbatton- We are so glad you stayed with us and enjoyed the amenities and our wonderful staff. We are sorry that you were unable to make the suite temperature as cool as you hoped. Our system works optimally when it is set to cool...More

          Reviewed 2 weeks ago

          The room was spacious and very clean. The beds are very comfortable. The complimentary breakfast is also very good.Easy access to 95 , plenty of parking. The hotel is located in a nice area with plenty of shopping / stores/ restaurants nearby. I'd visit again.

          Review collected in partnership with Embassy Suites Hotels
          Thank 814joeys
          Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 weeks ago

          Dear 814joeys, Thank you for your feedback. We are pleased you enjoyed your stay with us. Please plan to visit again soon. The hotel renovations will be completed in late 2017. Best Regards, Jehosheba B.

          Reviewed 2 weeks ago

          Pros: Friendly, helpful staff; good breakfast; good location. Cons: Rooms are very outdated. Some cabinets in our room were literally falling apart. Long line to check in and no separate line for Hilton Honors members. The hotel is currently being renovated (atrium, top floors). Hopefully...More

          Thank JLMD245
          Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 2 weeks ago

          Dear JLMD245, Thank you for your feedback. It will be my pleasure to share your kind words with our staff and I am sorry you encountered problems with your suite. We hope you will like the changes we are making and come back again. All...More

          Hampton Inn & Suites Richmond/Glenside
          701 reviews
          #2 of 81 hotels in Richmond
           
          The Westin Richmond
          704 reviews
          #3 of 81 hotels in Richmond
           
          Hilton Richmond Hotel & Spa / Short Pump
          1,041 reviews
          #4 of 81 hotels in Richmond
           
          Best Western Executive Hotel
          371 reviews
          #2 of 4 hotels in Henrico
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Breakfast included
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Meeting Rooms
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Shuttle Bus Service
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          • Restaurant
          Details
          • Price range
          • US$161 - US$236 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 224
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Hotel.de, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Henrico
          • Also Known As
          • Embassy Suites Richmond - The Commerce Hotel Richmond ,
          • Richmond Embassy Suites
          Add Photo Photos
          Traveller (95)
          Room & Suite (44)
          Dining (17)
          Pool & Beach (1)
          Hotel & Grounds (63)
          Bathroom (13)
          Business Centre & Event Rooms (12)
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          Questions & AnswersAsk a question
          MsEtta
          Do you provide a room that will accommodate 50 people for a birthday party? If so, what is the catering cost? Several, maybe 6-8, guests will be staying at the hotel. The date is Saturday, Oct 14, 2017.
          2 March 2017|
          Answer Show all 2 answers
          Response from ESHRichmond | Property representative |
          We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
          0
          Votes
          pmattel
          Hi, We are 3 people, and need a suite with a door in between the bedroom and living area
          26 September 2016|
          Answer Show all 5 answers
          Response from ASJTravels09 | Reviewed this property |
          There was a door between the bedroom and living room in the rooms my family members had.
          0
          Votes
          Melvin B
          Do you still have the free happy hour
          23 February 2016|
          Answer Show all 5 answers
          Response from FFVaforever | Reviewed this property |
          Yes, they do .
          0
          Votes
          Room Tips
          "Higher up rooms less issues with noise from ongoing construction work."
          Read review
          "There are no good rooms, all are in the Construction Zone"
          Read review
          "A good room can be found at the nearby DoubleTree, but not at this property."
          Read review
          "Stay away from the S side. I was woken up at 3:00 when the dumpster was emptied. I would expect W and N and..."
          Read review
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