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Martin's Chateau du Lac - Martin's Conference & Spa Hotel offers 121 elegant 5 star rooms and a breath-taking landscaped park in the vicinity of Brussels. Featuring extensive wellness and meeting facilities, our hotel is the ideal destination for corporate meetings, incentives, or relaxing retreats. The hotel is a peaceful retreat where you can enjoy an indoor swimming pool, a fitness centre and tennis courts. Martin's Spa BodyWealth wellness centre includes a sauna, solarium and a range of relaxing treatments such as massages and facials. For dining, you can choose between the stylish Genval Les Bains restaurant, bar and tea room, and The Kingfisher casual lounge.
Service in this hotel is in general quite far from a 5 star level. Rooms are quite big and reasonably furnished although starting to age. Rooms facing away from the lake are quite dark and sad looking but worst was to come at night. AC system was making a terrible noise even when completely switched off. I could not sleep at all. Front desk staff seemed to be surprised when informed. Checkout process was awfully slow with only one person taking care at rush hour and this created a very long queue. Breakfast was simply ridiculous for this type of stablisment. Overall very poor experience, dull location and very expensive.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau du lac in a nice hotel ne t to the Genval lake with friendly staff. Rooms are contemporarily furnished, clean and spacious. Catering is ok, but nothing exceptional. Peaceful setting close to the lake, ideal for a morning or evening walk.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Having spent an incredible enjoyable 3 days at Martin's Dream Hotel in Mons, we decided to pay the extra money for for the Great Lake View Room here in Genval What a disappointment. After checking in and having been told that the lift was up the stairs to the left of the reception area, we walked up the stairs but there was no lift, I returned to reception to enquire and was informed it was further along the corridor, the receptionist kindly walked us to the lift. Which was a small walk I'm not sure if the "GREAT" in the room's name pertains to the view or the room but neither was. The lake view was +- 1.5 meters wide window, definitely not a great view that could not be seen from many areas in the room. This room has a bubble bath but the bathroom is quite small, however the…
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had been booked in to the Martins Grand Hotel at Waterloo but this they decided to close a day before our arrival due to a large number of cancellations. However they transfered out booking to here at no extra cost and contacted us to let us know. Thus we were expected. Parking appeared to be on street but there was plenty of room nearby. Covid19 precautions were in palce with sanisisers and staff and guests all wearing face coverings We had a lake view room, well partial, as trees blocked some of it but we were there such a short time it was not an issue and perfeclty pleasant. The room had all that was needed, although we had little chance to make use of most of it. Due to roadworks and working out the one way streets in the area we arrived at 17.40. We had a…
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No customer friendliness of the staff at all. Nothing was done about our complaint that the air conditioning was not working. We were told this was a general complaint that was known. At checkout we were asked to pay for the room even though we had already done this at check-in. We were not believed and they wanted to take a screenshot of the payment on my mobile. This was a very unpleasant situation. 🤨Because of Corona measures, nothing was arranged at breakfast, everyone got mixed up and everything was touched by anyone.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our reason for choosing this hotel was to have a sporty, healthy weekend away with friends. We could have stayed at other hotels but chose this one because of the gym. We were shocked to find out upon arrival that there was a €30 charge per person to use the gym. What gym charges that much for a simple workout especially a hotel gym! Outrageous!!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel for two nights and had a wonderful experience here. All the staff are pleasant, the rooms are clean and very comfortable, we slept really well. We’re definitely going to be staying again on our next visit to Genval.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from laffut c, Directeur général at Martin's Chateau Du Lac Hotel
Responded Jan 6, 2020
Dear Mr/s, We thank you very much for your feedback below and are very happy to see you've had a pleasant stay with us. Happy New year to you and hope to see you soon. best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night at the hotel for business reasons. Nice, clean & quiet rooms. Excellent fitness facilities, pool & spa. Perfect breakfast with a lot of variation, perfect restaurant with lots of choice. Kind staff.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from laffut c, Directeur général at Martin's Chateau Du Lac Hotel
Responded Dec 2, 2019
Dear Mr/s Thank you very much for your very kind feedback. We are happy to see you enjoyed your stay with us. See you soon Yours sincerely Cédric
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have used this hotel for business meetings over the years but this was my first time actually staying over. I had reserved four nights at a premium hotel rate - the rate of 180 euros/ night apparently didn’t even include breakfast so I was not going to pay more. The rate also got me a very uninspiring room with zero view of the lake... toiletries in the room are the really cheap self branded variety that no one really wants to use. Mini- bar is poorly stocked and the room service menu very boring - I ordered spaghetti Bolognese which came as a mound of congealed pasta with very little sauce on top. Dinner in the restaurant was ok - but very much a menu based on ‘game’ and heavy meats or fish. The prices matched this hotels sense of its own status. I found the reception staff…
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice hotel located right by the lake. Good restaurant serving a variety of food at breakfast. Spa and fitness facilities available but are additional charge to guests. Looks very beautiful from the outside but the indoor decor of the of the corridors is dated. Friendly and helpful staff, taxi booking available at front desk
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
C$200 - C$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau du lac resort, chateau du lac brussels
LOCATION
BelgiumWalloniaWalloon Brabant ProvinceGenval
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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