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The Cambridge Belfry - A QHotel

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Traveller (233)
Room & Suite (231)
Dining (51)
Overview
  • Excellent40%
  • Very good31%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“spa break”(102 reviews)
“lovely spa”(27 reviews)
“spa staff”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,934)
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1,921 results
Traveller rating
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174
112
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1 - 5 of 1,921 reviews
Reviewed 3 days ago via mobile

This was a birthday treat for me, it's not my first stay at a QHotel so I thought I knew what quality to expect. I was wrong. Hotel Check in was smooth, the room was fine although not what I'd describe as 4*. It was...More

Thank patchwork20
Response from Darren T, General Manager at The Cambridge Belfry - A QHotelResponded today

Dear Patchwork20 - Firstly I would like to apologise for the issues you encountered during your stay, We pride ourselves on the service we provide and this obviously wasn't up to our usual high standards. I will be investigating these issues with the relevant departments...More

Reviewed 4 days ago

I have stayed at the Cambridge Belfry, a Q Hotel, many times over the past few years. Now I understand it has been bought by Hilton and is going to be part of the Doubletree brand. I am a member of the Q Hotels Breakaway...More

Thank Sarah E
Response from Darren T, General Manager at The Cambridge Belfry - A QHotelResponded today

Dear Sarah E - Thank you for the review, we really appreciate the feedback. Our launch date for DoubleTree by Hilton will be at the beginning of September. I can confirm Hilton do offer a loyalty scheme called Hilton Honors. This can be downloaded by...More

Reviewed 1 week ago

I have just spent fifteen minutes trying to place a room service order but had to give up after three attempts. Tried to phone reception but again no answer. Finally phoned the hotel’s external number and after going through the usual options managed to speak...More

Thank Simon H
Response from Darren T, General Manager at The Cambridge Belfry - A QHotelResponded today

Dear Simon H - Your comments are concerning and I apologise you weren't able to contact the F&B team to order room service. I have raised this with the food and beverage manager to ensure he investigates this matter further. Thank you for your feedback....More

Reviewed 1 week ago via mobile

Paid £27 for a glass of wine and “gourmet” burger with fries. Wine glass was filthy, after mentioning this to staff they replaced it with a fresh one in a clean glass. Burger and fries were okay but definitely not worth the price they were...More

Thank Adrian K
Response from Darren T, General Manager at The Cambridge Belfry - A QHotelResponded today

Dear Adrian K - I am disappointed you didn't fully enjoy your experience with us. I have passed all feedback to the food and beverage team who will be looking into this further. Thank you for your feedback. Kind Regards Darren T

Reviewed 2 weeks ago via mobile

We stayed at the Belfry with a group of over 100. The staff did all they could to make sure we were comfortable. I cant say enough about how wonderful they were to us! The rooms are great and well sized. The location is magical.

Thank Danell C
Response from Darren T, General Manager at The Cambridge Belfry - A QHotelResponded today

Dear Danell C - Thank you for the great review! We really appreciate the feedback and would love for you to return in the future. Kind Regards Darren T

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$123 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (233)
Room & Suite (231)
Dining (51)
Pool & Beach (4)
Amenities (37)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Alix L
October 24, 2017|
Answer
Response from Kevin N |
I wouldn’t recommend this hotel at all if u require a peaceful nights sleep or room security
0
Votes
Zoe D
March 31, 2017|
AnswerShow all 9 answers
Response from Darren T | Property representative |
Yes children can stay. When booking your room please ask for options available for children to stay. We look forward to welcoming you to the Hotel. Thank you.
0
Votes
Catherine P
September 29, 2016|
AnswerShow all 6 answers
Response from 168jackson3 | Reviewed this property |
Hi Sorry cant answer that we only went into the city during the day to sight see....we ate at the hotel restaurant & that was lovely ...hope that is of some help but I'm sure there will be someone who can help you out... More
1
Vote
Room Tips
"Top floor is good"
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"If a suite has air conditioning, splash out and go for that"
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"The room was very clean every think you needed better very comfortable lovely night sleep"
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"Bus to City by Morrison's. Lots of parties etc on weekend."
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