We stayed at the lodge for 1 night - 2 rooms: 1 standard and 1 with outdoor spa. The communication beforehand was very well done thanks to Katiana who answered by so many emails due to booking beforehand from Perth Australia. The welcome and overall service was also very good during our stay: all staff were very welcoming and professional. We went for some cocktails around 5pm and the staff surprised us with samoussas and others to have with our drinks! We then went to the restaurant for dinner: the food was good- steak a bit hard to chew though. The only things I would recommend is to review the translation of the meals in English as it doesn't correspond to what it is in French and we ordered a dessert (coloniel) that we didn't except to be in alcohol - the English translation was Buche... Thanks for a great stay!…
I like this hotel, and i would to go back. It’s a pleasure to have this kind of service in my country. I have already shared my comments with the staff so that you continue to strive for excellence We’ll be back soon. Thank you
The room was beautiful and clean, the spa is also incredible, but we were very disappointed by the quality of the services, especially the restaurant. It is quite expensive and not good enough for this kind of place. Also, the staff is kind but unprofessional (they forgot things, are not careful, we waited too long) Such a pity for a place like this. Also : too expensive for the quality.
This lodge is overpriced for the proposed service. Reception staff arrogant. Restaurant is expensive, but Nice staff. The view is nice. However room is small. Beware your head if your more than 1m 75. Breakfast was good with all basics items. I strongly feel the lack of managerial presence. Honestly, at 200€/pay, I will.not recommend this establishment.
Beautifully presented and tasted even better. Local ingredients-fresh tuna, vanilla, curcuma and more all explained with a smile and laugh by Claire. Location not so easy to get to but a haven in a suburban hill of development when you get there
We booked and choose not to stay. The place is unique, but not for us. You get a little challet but it all feels a bit dated and pokey. Great location though. But honestly not even close to be worth the rates they were asking. You can do better.
It was a great stay. The staff speaks perfect English, they organised my trips, and the hotel itself is just awesome. The breakfast was nice, too. The only thing that bothered me is that EDF workers working at the hotel had breakfast next to me. A bit unprofessional.
We stayed in a lodge prestige with jacuzzi on the terrace. Very nice! There is a mosquito net in the room so you do not need to bring one. There are lots of mosquitoes! Breakfast is good and offers variety. Diner is expensive but quite good. You may want to chose the creole dishes which are tasty and less expensive. We booked massages at the spa. Massages were excellent. Unfortunately while making the reservations three weeks ahead nobody asked if we also wanted to book spa access so the spa was excluded. We found out we had no access after the massages as we were asked to leave and could not book it anymore.
At the outskirts of La Possession in the Northwest lies the Roche Tamarin Lodge and Spa within a carefully planted jungle and little wooden cottages to be reached by wooden walkways. It still is within the urbanisation but so carefully hidden in the green that you really have the impression to be directly in the rainforest. Nevertheless, the views over the harbour town Le Port are only possible from the terrace of the restaurant, not from the cabanes, but this is not so bad as the views during daytime are not so romantic with all the container harbours and industry there, only in the night. Small, but cosy little wooden huts with a shaky tight bathtub and no shower, which makes hairwashing a bit difficult without producing floodings on the bathroom floor. Good restaurant with elevated prices and good service. Pricey, but good wine list from France and South Africa.…
Although the spa and restaurant is beautiful it did not live up to our expectations, we were gifted a spa & lunch voucher which we thought was all-inclusive but we ended up paying for drinks and the third course of our meal (which we had expected to be included at the cost of the voucher!). We enjoyed the massage & food and found the staff friendly and helpful but all the facilities were not what you would expect for the price.