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Four Seasons Resort The Nam Hai, Hoi An

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Four Seasons Resort The Nam Hai, Hoi An
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1,435 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Resort The Nam Hai, Hoi An
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Showing 1,216: English reviews
Patras, Greece
Reviewed 1 week ago

We stayed at the pool villas for almost a week and it was a unique experience. Amazing pools, olympic size, in front of the oceanic sandy beach. Weather was great in February and we had the chance to swim in the ocean! Our room was fantastic and our living room was like a stadium. But most important was our 24...

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Helpful?
1Thank Sfilipak
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Sfilipak, Thank you for taking the time to post your review of our Resort. I am very happy to read you had an enjoyable experience in Vietnam and we were able to provide the perfect setting. I have passed on your kind comments to Quo. We look forward to welcoming you back to Vietnam for another unique experience. Kind...

Windsor, Canada
Reviewed 2 weeks ago

We spent the last two nights of a three and a half week tour of SE Asia at the Nam Hai. What a perfect way to end a vacation. From the moment we arrived we felt a peace and tranquility come over us. Our one bedroom villa was not only spacious but beautifully appointed. We had views from our private...

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Helpful?
1Thank lrovere
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear lrovere, Thank you for your review or our Resort. I am happy to read you had the perfect end to your vacation and we were able to spoil you for the last 2 days. We look forward to welcoming you back for a longer stay next time. kind regards David Macklin Resort Manager

Zurich
Reviewed 2 weeks ago

This is one of the nicest hotels we have stayed at. The service and attention to detail is outstanding. We were here last year and were not disappointed this year. The whole staff no matter if it is at breakfast, at the pool, at dinner, at the gym etc. will fulfil every wish it in any way possible. Ms. Hoa,...

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Helpful?
Thank lupo8008
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear lupo8008, It was a pleasure to welcome you back to our resort. I am delighted you had an enjoyable stay again. Thank you for your complimentary review of our resort and team and we look forward to welcoming you back next year. Kind regards David Macklin Resort Manager

Brooklyn, New York, United States
Reviewed 2 weeks ago

Stayed four nights in mid-February. Lucked out and enjoyed fantastic weather. Highs: --The commons areas are truly stunning --The pool in the pool villas is wonderful --Local Vietnamese staff uniformly excellent and offered heartfelt, authentic hospitality --Butler service was generally very good (Thanks, Hung!) --The spa revamp is perfect. The four-handed (two therapist) massage was one of the single best...

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Helpful?
Thank Matthew P
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Matthew P, Thank you for taking the time to provide this review. It was a pleasure to meet you during your time at the Resort. I am glad to read that Hung provided good service and took care of you and also you enjoyed the spa treatment. However, I would like to extend my apologies for not meeting your...

Kent
Reviewed 2 weeks ago

One of the best hotels in Vietnam, accomodation is superb, our private pool was HUGE... the staff are very accommodating, room and everything aboutoit was truly superb. However the restaurant let's it down badly at night - we only ate one night there - it was too late to go out elsewhere by the time our flight arrived rather late,...

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Helpful?
Thank Bardingley
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Bardingley, I would like to thank you for your review. I am glad that your overall experience was enjoyable, however, I am disappointed that you did not enjoy the menu in the evening. I have personally reviewed your comments with our Food and Beverage team as we continue to strive to provide the best dining experience possible. Kind regards...

Fleet
Reviewed 2 weeks ago

My wife, 2 year old daughter and I spent 7 nights here after a 3 night trip to Ho Chi Minh city. After the hustle and bustle of the city we were really looking forward to a relaxing break on the beach, even though we had a little one with us. From the moment we arrived we were completely looked...

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Helpful?
Thank Lbarwick1
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Lbarwick1, Thank you for taking the time to provide this review about your Honeymoon with us. I am delighted that you had an enjoyable stay. We have created many small and special touches to enhance our guests experience and I am glad to see that this was successful. We look forward to welcoming you back for your 1st year...

Toddington, United Kingdom
Reviewed 2 weeks ago

We stayed for four nights and thoroughly enjoyed our time. The villas are extremely comfortable with super fittings albeit a slightly strange black marble décor including flooring which creates a real trip hazard particularly at night. The staff are warm and friendly but seem a little tightened of the consequences of getting something wrong which can stifle any spontaneity which...

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Helpful?
Thank Graham S
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Graham S, Thank you for this review about your experience at our Resort. I am glad to read that you had an overall good vacation however, your constructive comments are noted and I will personally follow up. Our entire staff have the empowerment to make decisions to enhance guests' stays. I look forward to the opportunity to welcome you...

Bangkok
Reviewed 2 weeks ago

The property is absolutely beautiful. Lust green surround each villa. Beautiful beach. All hotel public area are very clean and tidy, well attentive. Restaurant food also very nice and fresh. The only thing that I can think of that can be improved is staffs. The staff at the arriving area are not friendly and not helpful. They should help guests...

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Helpful?
Thank AJ1176
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear AJ1176, Thank you taking the time to provide your review about the Resort. I am happy to read you had an overall wonderful experience. I am personally following up on your comment about the driveway staff and will assure you that this will be rectified. I hope to welcome you back in the near future. Kind regards David Macklin...

London
Reviewed 2 weeks ago

We stayed in a one bedroom pool villa for eleven nights as part of our trip to Vietnam. The room itself was amazing, although as mentioned in previous reviews, the layout takes a little getting used to (everything on a platform in the centre, including the bath) which can make getting out of bed in the middle of the night...

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Helpful?
Thank AsiaphileLondon
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear AsiaphileLondon, Thank you for your review. I am delighted to read you had an enjoyable stay and our Butlers provided wonderful service. Yes, you are correct, Thi in La Sen is worthy of being singled out as he is amazing. Thank you for you comments on the pricing which will are reviewing. I am happy you enjoyed out Waterfront...

Reviewed 2 weeks ago

Wow, just WOW!! There were 2 resorts we particularly wanted to stay in during our Vietnam holiday, the Nam Hai and the Six Senses in Con Dao. They are similar prices but that is where the similarities end. The Nam Hai is Uber Slick, we were upgraded for our 4 nights to an ocean view villa and couldn't be happier...

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Helpful?
1Thank Sally A
David_M_NH, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Dear Sally A, Thank you for taking the time to provide this review about your experience. I am delighted to read you had an enjoyable stay with us. Your comments and feedback is very important and I have already discussed with our teams. The Ocean View Villas have a spectacular view and I am happy that you could enjoy the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Along a seemingly infinite stretch of sand, amidst Vietnam’s richest cultural heritage, a strand of sophisticated, visually striking villas lines the dramatic beachfront. Inspired by 2,500 years of history, The Nam Hai’s architecture and interior design presents a dramatic play on wind and water inspired by ancient feng shui philosophy and the grandeur of the Tu Doc royal tombs of Hue. Explore the nearby UNESCO World Heritage Sites of Hoi An, My Son and Hue with its Buddhist pagodas, royal tombs and historic citadels. Return to our calm, tropical shore on Ha My Beach to relax around three expansive swimming pools, in the spa on a lotus pond, over gourmet Eastern and Western cuisine or in the privacy of one of our 100 private retreats, elegantly finished with Vietnamese lacquer and diaphanous silk, some of which are served by a most attentive butler. ... more   less 

Additional Information about Four Seasons Resort The Nam Hai, Hoi An

Address: Block Ha My Dong B, Dien Duong Ward | Dien Ban Town, Quang Nam Province, Dien Ban, Vietnam (Formerly The Nam Hai Hoi An)
Region: Vietnam > Quang Nam Province > Dien Ban
Price Range: $712 - $2,587 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort The Nam Hai, Hoi An 5*
Number of rooms: 100
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Also Known As:
The Nam Hai Hotel Hoi An
Nam Hai Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Resort The Nam Hai, Hoi An staff and other travellers.
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Questions? Get answers from Four Seasons Resort The Nam Hai, Hoi An staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5092: the best view ; private, literally on the beautiful beach. Your own bicycle at your door.”
 of 5 bubbles Noni314, 23 Mar 2017 | Read review
“All rooms have beach access and bikes are provided to assist getting around.”
 of 5 bubbles 134karyn, 13 Mar 2017 | Read review
“Ocean View Villa”
 of 5 bubbles lupo8008, 11 Mar 2017 | Read review
“Ask for refurbished room, if they exist.”
 of 5 bubbles MatthewP30, 9 Mar 2017 | Read review
“pool rooms....”
 of 5 bubbles Bardingley, 9 Mar 2017 | Read review
5 of 5