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Four Seasons Resort The Nam Hai, Hoi An

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Four Seasons Resort The Nam Hai, Hoi An
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1,407 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Quebec
Reviewed 11 April 2013

I liked the attention to details and the various amenities in the room. The facilities were top class and the staff were friendly, helpful and accommodating. The staff were fantastic. fantastic bed with view to the beach.. I'd definitely come back again.

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Helpful?
Thank Christa D
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Thank you very much for your kind comments about your recent stay at The Nam Hai. We were delighted to learn that it was our staff that made your holiday special and memorable and it would be our pleasure to welcome you back soon. Walter Hess, Resident Manager.

Ho Chi Minh City, Vietnam
Reviewed 10 April 2013

Wonderful resort hotel with quiet and relaxing atmotphere. Beautiful villa design. Swimming pool is large and clean. Beautiful room decor. Great choice for breakfast. Staff are very friendly and helpful. Suitable for honeymoon couples. Highly recommended!

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Thank LittleHanoi411
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Thank you for having taken the time to provide us with feedback about your stay. We were happy to learn that you thoroughly enjoyed your holiday at The Nam Hai and had the chance to relax and indulge. We are looking forward to welcoming you back in the foreseeable future. Walter Hess, Resident Manager.

UK
Reviewed 9 April 2013

We stayed for four nights in the middle of our two-week vacation in Vietnam. We travelled by car (with driver) from Hue, and can recommend this journey for beautiful scenery. There is no question that the Nam Hai is beautiful in all respects - all the public areas, the grounds and villas. The swimming pools are fabulous. We stayed in...

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5Thank SAW51
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Thank you very much for having included The Nam Hai in your travel itinerary through Vietnam. We appreciate your observations and were glad to read that the breakfast buffet was a highlight of your holiday. We were also happy to read that the overall level of service and cleanliness met your expectations. Once again, thank you for your visit and...

Perth, Australia
Reviewed 8 April 2013

Absolutely loved this resort, my husband and I still talk about it and even contemplated having our wedding there. The villas are very private, couldn't hear anyone else around and have a nice view of the ocean. The villas are probably not the best for children as there are lots of steps, but since we travelled as a couple we...

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Thank Cloudy J
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Thank you very much for your recent visit at The Nam Hai and your kind comments about your experience whilst in residence. We enjoyed reading your description about our team on how engaging and service oriented they are. All of our staff take great pride in looking after each and every guest and relish the opportunity to provide little surprises...

Staffs
Reviewed 8 April 2013

From the very personalised welcome at Reception to the small gift as we left, every aspect of our four night stay was excellent. Our beautiful villa was luxurious and well designed giving privacy. The service was exemplary without being at all intrusive. Staff were genuinely friendly and keen to provide a service in which they have a shared pride. Breakfast...

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Thank StaffsStroller
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Thank you very much for your kind observations about your recent stay at The Nam Hai. We were delighted to learn that you spent an enjoyable and memorable holiday and perceived our staff as observant and diligent, striking the right balance between being there for you and providing privacy when needed. Our culinary team also appreciates your comments about the...

JoffandSarah
Reviewed 8 April 2013

This is probably the best hotel in the world...Nothing more to say really. Everything you could hope and wish for in a hotel happens here. ...Ah...except it is not free! It is not crazy expensive but it is up there. Western food was very over priced though, and the restaurant was not typical of Vietnam prices. Probably the most expensive...

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2Thank JoffandSarah
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

We appreciate your kind comments about your recent stay at The Nam Hai and were happy to learn that your Butler was there for you and your family, providing you with thoughtful touches throughout your holiday. Once more, thank you very much for your visit and we are looking forward to welcoming you back soon. Walter Hess, Resident Manager.

Singapore, Singapore
Reviewed 7 April 2013

The Nam Hai is not a cheap place to stay, but you get what you pay for. The villas are all long and narrow but that is so that each gets a beach/sea view. Our pool villa had a large living pavilion which didn't see any use, wasn't very comfortably outfitted. The private pool though was great, although the main...

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Thank sting800
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Thank you for having taken the time to provide us with your feedback. We were pleased to read that your Butler looked well after you and that your experience at The Nam Hai provided an overall feeling of value for money. We were also glad to hear that your meals in the restaurants were consistently excellent. As for the sea,...

Reviewed 5 April 2013

Down a discrete drive from the scooters and motorbikes of Da Nang lies this unexpectedly chic and luxurious resort. The hotel comprises modern low rise white villas constructed in a balinese style with a lot of black hard wood. The style of the resort is contemporary but stylish with steps everywhere (including the bedrooms) - despite the site being generally...

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Thank Ken G
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

We appreciate your recent visit and your kind comments about the services and facilities at The Nam Hai, in particular your comments about the selection and quality of food as well as the attentiveness of our team. We will keep up the intensity and would be delighted to have the opportunity to welcome you back in the future. Walter Hess,...

Bayonne, New Jersey
Reviewed 4 April 2013

The Nam Hai is definitely a "Six Star Hotel". Service is incredible and the staff is probably the best in the Hoi An/Danang area. Breakfast is a feast with a selection of beverages and food that offers something for everyone. The rooms are well planned, spacious, and definitely luxurious. The outdoor garden shower just adds to the overall experience. The...

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Thank Startiger
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Thank you very much for having returned to The Nam Hai for another holiday of yours. We appreciate your loyalty and were pleased to read that you very much enjoyed your stay with us, in particular the breakfast buffet, the restaurants and the friendliness of our staff. Once more, thank you very much for your visit. We are looking forward...

Singapore
Reviewed 3 April 2013 via mobile

Spent 3 days with family. Lovely resort, beachfront villa is awesome. Villa shaped slightly odd and not very baby-friendly. But the outdoor was great, baby spent lots of time running about there. Loved the beach immediately ahead of the many pools with all the drinks and food services. Great restaurants as well. Would have loved to spend one more day!

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Thank SPRIY
Walter H, Manager at Four Seasons Resort The Nam Hai, Hoi An, responded to this review

Thank you very much for your recent visit with your family. We were happy to learn that you and your family spent a memorable holiday at The Nam Hai and had the chance to relax and indulge. We would be delighted to welcome you back for another family getaway soon. Walter Hess, Resident Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Along a seemingly infinite stretch of sand, amidst Vietnam’s richest cultural heritage, a strand of sophisticated, visually striking villas lines the dramatic beachfront. Inspired by 2,500 years of history, The Nam Hai’s architecture and interior design presents a dramatic play on wind and water inspired by ancient feng shui philosophy and the grandeur of the Tu Doc royal tombs of Hue. Explore the nearby UNESCO World Heritage Sites of Hoi An, My Son and Hue with its Buddhist pagodas, royal tombs and historic citadels. Return to our calm, tropical shore on Ha My Beach to relax around three expansive swimming pools, in the spa on a lotus pond, over gourmet Eastern and Western cuisine or in the privacy of one of our 100 private retreats, elegantly finished with Vietnamese lacquer and diaphanous silk, some of which are served by a most attentive butler. ... more   less 

Additional Information about Four Seasons Resort The Nam Hai, Hoi An

Address: Block Ha My Dong B, Dien Duong Ward | Dien Ban Town, Quang Nam Province, Dien Ban, Vietnam (Formerly The Nam Hai Hoi An)
Region: Vietnam > Quang Nam Province > Dien Ban
Price Range: $765 - $2,902 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort The Nam Hai, Hoi An 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Nam Hai Hotel Hoi An
Nam Hai Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Resort The Nam Hai, Hoi An staff and other travellers.
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Questions? Get answers from Four Seasons Resort The Nam Hai, Hoi An staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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