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Les Chalets Alpins

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Traveller (56)
Room & Suite (6)
Dining (4)
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Overview
  • Excellent54%
  • Very good24%
  • Average6%
  • Poor5%
  • Terrible11%
Travellers talk about
“les chalets”(6 reviews)
“living room”(4 reviews)
“quebec city”(10 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pool
Golf Course
3 Star Hotel
All hotel details
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Reviews (227)
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1 - 5 of 39 reviews
Reviewed 4 weeks ago

My family and I booked a trip this March break, looking forward to a getaway. We booked with Les Chalets Alpines with the impression that it would meet our fair standards. After a 10 hour drive from Nova Scotia, we got to the small village...More

Thank Natalie9002
Reviewed 19 February 2018 via mobile

Me and my friends went to Stoneham thinking we were going to have fun skiing and spending time with each other. But all hopes were ruined when the owner of the place pressured us by calling us five times, showing up at the front door...More

Thank Yara-Maria C
Response from chaletsalpins, Responsable des relations clients at Les Chalets AlpinsResponded 21 February 2018

As a result of your last year's bookings our security team was aware to stay alert toward your student association group. After your departure in 2017, we had over 3000$ damage in one of our biggest cottage and many extra cleaning to do in most...More

Reviewed 18 February 2018

Honestly, we went there and we were so excited but from the beginning we were talked to badly and we got so stressed out, which obviously wasn't the goal of this trip... we didn't get to do half of what we wanted to do since...More

1  Thank Joudy E
Response from chaletsalpins, Responsable des relations clients at Les Chalets AlpinsResponded 21 February 2018

As a result of your last year's bookings our security team was aware to stay alert toward your student association group. After your departure in 2017, we had over 3000$ damage in one of our biggest cottage and many extra cleaning to do in most...More

Reviewed 4 January 2018

We were so looking forward to our holiday break and vacationing and skiing at Stoneham! Unfortunately, after a very long drive and only looking forward to relaxing, we were greeted by a condo (nice on the surface), but completely infested with bed bugs! I've traveled...More

Thank Jody B
Response from chaletsalpins, Responsable des relations clients at Les Chalets AlpinsResponded 10 January 2018

Hello Mr. Bayers, This kind of situation is something no one want to live, neither a compagny or a person. As you know, we proposed you differents options to excuse this situation : - When we got your message, someone went at the condo and...More

Reviewed 1 January 2018

Grandparents booked the place for our group of 12 people a year in advance. Book months if not a year in advance if you need a larger place. We had plenty of space, beds, and bathrooms over the 3 levels in this property. The kitchen...More

Thank Chantal P
Response from chaletsalpins, Responsable des relations clients at Les Chalets AlpinsResponded 10 January 2018

Thank you for taking time to share your experience on Tripadvisor ! We are glad to know that you appreciated your stay with Les Chalets Alpins ! Best regards, Les Chalets Alpins

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Details
Price range
US$147 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$147 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (56)
Room & Suite (6)
Dining (4)
Family and Play Areas (3)
Questions & Answers
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catpublic
11 June 2017|
Answer
Response from chaletsalpins | Property representative |
Hello, We have some units that allow a dog. One is a condo for 7 person (26 Chemin des Adirondacks) and the other one is a chalet for 14 persons (6 Chemin des Montagnards). The two others are for long term only. Have a... More
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muhammad p
28 July 2015|
Answer
Response from Sophie L |
Hi, You can do horse riding at Excursion Jacques-Cartier, it's about 20 minutes from our accommodations 418-848-7238. Thank you!
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Room Tips
"double check policies for late arrivals as if arrive when office is closed they charge extras."
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"Look at the pictures you can see exactly the chalet you will have. choose the right size for number of people..."
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"Pack some towels for the hot tub! Make sure you have enough charge on your phone/cameras for the hundreds of..."
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"In winter, avoid renting any of the Chalets that have you walking up 50 stairs.. Salt is not provided, stairs..."
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