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I don't know about the other reviews but we had a pleasant experience with this hotel .For the amount we paid it's definitely worth it. Very friendly staff most especially Lorenzo from the front desk. He was very helpful, accomodating and friendly. Made us feel...More
Miles from anywhere, inaccessible to most airport taxis with a 25-35 Euro ride and the cost of your phone roaming as no one knows where this is a scruffy and shabby location with horrible views miles from any public transport or basic amenity. The hotel...More
1 Thank andrewjohnbaxter1966
Response from FrancescoMorra2006, Direttore generale at Hotel San MauroResponded 28 July 2017
We proposed you another room but your problem was the location, you wanted the refund of the room cost, that's not possible wherever in the world... our hotel is located at 15 minutes from city center, you could check on the map before...More
Pros and cons:
1. Nice staff! Always tried to help!
2. Wifi was out BUT we called and they fixed right away.
3. Pool was closed BUT they gave us free pass to the gym next door (after some haggling:)).
4. Restaurant was fine--not world...More
We unfortunately had this booked by a travel agent. It was a sketchy neighborhood and thought the taxi driver was lost. We couldn't leave the hotel and ended leaving without a refund after the first night. My bed was actually broken when you sat on...More
Thank Megan S
Response from FrancescoMorra2006, Direttore at Hotel San MauroResponded 25 May 2017
the pool is still not opened, it will be on June 1st, but is the same pool you can see on the pictures.
If you make a reservation not refundable you cannot have any refund, but this is the same in all the...More
We stayed there for a week
The staff is very friendly and helpfull. The rooms are clean and the wifi is very good. Very good breakfast and we also ate in the hotel restaurant once which was good as wel. Free save parking. We would...More
US$75 - US$114 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from FrancescoMorra2006 | Property representative |
Dear ms. gorton,
thank you for your kind request. the cheapest way to go to naples city centre is our free shuttle to casalnuovo or volla train station. from there with 2€ you can reach the centre in 15 minutes. the room is... More
Dear ms. gorton,
thank you for your kind request. the cheapest way to go to naples city centre is our free shuttle to casalnuovo or volla train station. from there with 2€ you can reach the centre in 15 minutes. the room is provided of hairdryer. from the airport you can reach the hotel with a shuttle service or a taxi service and the price is € 25.00 per car one way. thank you and best regards. the Management