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2017-10-29 2017-10-30
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    Santa Cruz Village Hotel

    Rua Bom Jesus 22, Santa Cruz, Madeira 9100-152, Portugal
    Lowest prices for your stay
    2017-10-29 2017-10-30
    Traveller (136)
    Room & Suite (58)
    Dining (13)
    • Excellent19%
    • Very good40%
    • Average25%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “bus stop” (14 reviews)
    “yogurt” (18 reviews)
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (315)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 258 reviews

    Reviewed 1 week ago

    The staff at this hotel could not be more helpful unfortunately the rooms have absolutely no drawers or shelves to store clothes which meant we had to live out of our suitcases or move to a better hotel. We chose the latter. Santa Cruz itself...More

    Thank Anthony S
    Response from Luis M, Diretor-Geral at Santa Cruz Village HotelResponded 5 days ago

    Dear Mr Anthony We regret not having fullfilled your expectations. Your comments will be taken in special consideration so we can improve. Best regards

    Reviewed 3 weeks ago

    Booked a single room, but was given nice double. Reception staff friendly, efficient and welcoming. Great situation only a few minutes from the airport - taxi around €7. Good situation only a few minutes from coast, pleasant walk around the area. Breakfast was good -...More

    Thank SuffolkCarol
    Response from Luis M, Diretor-Geral at Santa Cruz Village HotelResponded 5 days ago

    Dear Carol. Thanks for your kind words. Hope to welcone you once more.

    Reviewed 12 September 2017

    I'd stayed here twice before, and the changes are amazing. From an over-bath shower you had to dance in to get wet, to a large shower cubicle with loads of hot water! The decor, once tired and very brown, is now bright white and grey....More

    1  Thank heenan73
    Response from Luis M, Diretor-Geral at Santa Cruz Village HotelResponded 5 days ago

    Thank you so muck for you review. Hope to welcome you once more. Best regards

    Reviewed 5 September 2017

    I wasn't sure what to expect with this, especially when initially it seemed like we were being dropped in an obscure place flanked by wasteland. The hotel also had a big motorway overhead so i was thinking the we had picked a lemon. We did...More

    3  Thank Kelly K
    Reviewed 20 August 2017

    Just had a week at this hotel. Had 2 lovely rooms with balconies on the first floor. Rooms were lovely. Walkin shower with permanent hot water. Issue about drawers or shelves but not a deal breaker. Pool area. Clean and always sun beds available. Yes...More

    3  Thank janetteteague
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    25 reviews
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    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Golf Course
    • Price range
    • US$71 - US$117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, HostelWorld, Cancelon, TripOnline SA, Orbitz, Hotels.com, Hotwire and Cheap Tickets so you can book your Santa Cruz Village Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Portugal >
    • Madeira Islands >
    • Madeira >
    • Santa Cruz
    • Also Known As
    • Hotel Santa Catarina ,
    • Santa Catarina Cruz ,
    • Santa Cruz Village Hotel Madeira, Portugal
    Add Photo Photos
    Traveller (136)
    Room & Suite (58)
    Dining (13)
    Pool & Beach (10)
    Hotel & Grounds (75)
    Bathroom (13)
    Sponsored by:
    Vila Gale Santa Cruz
    1,096 reviews
    .28 km away
    Hotel Solar do Bom Jesus
    25 reviews
    .24 km away
    Four Views Oasis
    785 reviews
    5.69 km away
    Albatroz Beach & Yacht Club
    285 reviews
    1.56 km away
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kim Q
    22 July 2017|
    Response from Luis M | Property representative |
    Hello we have wifi all over the hotel. a transfer from the airport costs about 10 euros. but we may collect you with our bus deppending availability.
    Google Translation
    Tony E
    23 November 2016|
    Response from Wilko59 | Reviewed this property |
    Sorry - can't help. We were there at the height of summer and it's a great hotel which served breakfast and dinner, with friendly service, but I don't know what they offer at New Year.
    30 August 2016|
    AnswerShow all 8 answers
    Response from eugenecarrukpc | Reviewed this property |
    theirs bars and restaurants in the local area must seemed to be open very late when I was there
    Room Tips
    "Don’t go. There are better hotels and places on Madeira"
    Read review
    "All rooms were quiet and all very modern."
    Read review
    "Sea view rooms!"
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    "Very Good Value for Money"
    Read review
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