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2017-08-06 2017-08-07
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    Vila Gale Santa Cruz

    Rua Nova de Sao Fernando 5, Santa Cruz, Madeira 9100-173, Portugal
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$133
    US$124
    SAVE US$9
    US$133
    US$129
    Traveller (819)
    Room & Suite (168)
    Pool & Beach (162)
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    Overview
    • Excellent46%
    • Very good40%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Belmond Reid's Palace
    1,426 reviews
    #5 of 86 hotels in Funchal
     
    Albatroz Beach & Yacht Club
    266 reviews
    #1 of 5 hotels in Santa Cruz
     
    Pestana Ocean Bay Hotel
    1,709 reviews
    #33 of 86 hotels in Funchal
     
    Melia Madeira Mare Resort & Spa
    1,736 reviews
    #23 of 86 hotels in Funchal
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,029)
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    There are newer reviews for Vila Gale Santa Cruz
    See the most recent reviews

    231 - 235 of 556 reviews

    Reviewed 4 August 2015

    I am reviewing this on behalf my 11 year old son, who's just come back from here after spending a week with his mom and boyfriend there. The Room - nice and clean, good sea view and pool view, it had a hairdryer, but I'm...More

    4  Thank 007Wolverhampton
    Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 13 September 2015

    Dear Guest, It was very special for us to receive a review from one of our young Guests. This made us very happy since you (yes, you young Man) are one of our toughest guests please and knowing that you enjoyed staying at the Vila...More

    Reviewed 4 August 2015 via mobile

    We stayed at the Vila Gale Santa Cruz for a week and really enjoyed our stay, we went on an all inclusive basis and the food and the drinks were both outstanding as were the snacks and ice creams. The room was lovely big and...More

    2  Thank Lydia T
    Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 13 September 2015

    Dear Mrs. Lydia, Thank you very much for your words and description on your stay at the Vila Galé Santa Cruz. Specially rewarding is your recognition of the team this confirms our motto which is "Allways close to you". No words are enough to tell...More

    Reviewed 3 August 2015 via mobile

    It's hard to find many faults with this hotel, my girlfriend and I stayed for 7 nights and had an amazing time, the food considering it's a buffet service had many varieties and had a different theme each night, one waiter called Dionoius I believe...More

    2  Thank Gav R
    Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 13 September 2015

    Dear Guest, Thank you very much for taking time to write a review about the Vila Galé Santa Cruz and we were very pleased that you have enjoyed staying with us. Hope to welcome you back soon. Best regards José Miguel Oliveira Martins General Manager

    Reviewed 3 August 2015

    Thinking about sunbathing? Forget about it here, 1 sun bed per 20 guests, been here for 2 day's so far and not a hope unles your up at 7am and guard it as they will remove it. I did complain to the manager but just...More

    4  Thank darren s
    Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 22 August 2015

    Dear Mr. Darren, As room companion of Mr. sf051 that wrote the fourth review prior to yours, I can only repeat what was already mentioned in both the the conversation had the hotel and before mentioned review comment. Best regards José Miguel Oliveira Martins General...More

    Reviewed 3 August 2015

    Arrived for holiday here booked through First Choice - package deal. When we were dropped off at the hotel by the first choice/Thomson bus the receptionist greeted us with - Your room will be ready at 2pm, come back at 12.30pm for your wristbands. It...More

    1  Thank Kim E
    Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 21 August 2015

    Dear Guest, It was nice to hear that, in general, you enjoyed staying at the Vila Galé Santa Cruz. As for the not so good parts: . in the meantime, we corrected the situation of of the wristbands and now those are being given upon...More

    Belmond Reid's Palace
    1,426 reviews
    #5 of 86 hotels in Funchal
     
    Albatroz Beach & Yacht Club
    266 reviews
    #1 of 5 hotels in Santa Cruz
     
    Pestana Ocean Bay Hotel
    1,709 reviews
    #33 of 86 hotels in Funchal
     
    Melia Madeira Mare Resort & Spa
    1,736 reviews
    #23 of 86 hotels in Funchal
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$96 - US$169 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Prestigia, Hotels.com, Hotwire, Travelocity, HotelQuickly and HRS so you can book your Vila Gale Santa Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Portugal >
    • Madeira Islands >
    • Madeira >
    • Santa Cruz
    • Also Known As
    • Vila Gale Santa Cruz Hotel Santa Cruz ,
    • Vila Gale Hotel Santa Cruz ,
    • Santa Cruz Vila Gale ,
    • Vila Gale Madeira ,
    • Vila Gale Santa Cruz Madeira, Portugal
    Add Photo Photos
    Traveller (819)
    Room & Suite (168)
    Pool & Beach (162)
    Dining (135)
    Hotel & Grounds (589)
    Bathroom (18)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    PJFrench
    16 July 2017|
    AnswerShow all 2 answers
    Response from VilaGaleHotels | Property representative |
    Dear future Guest, There is no charge for the indoor pool, neither to the jacuzzi, sauna, steam bath or gym. Hope to welcome you soon at the Vila Galé Santa Cruz. Best regards José Miguel Oliveira Martins General Mananger
    1
    Vote
    Google Translation
    PJFrench
    16 July 2017|
    AnswerShow all 2 answers
    Response from VilaGaleHotels | Property representative |
    Dear future Guest, We provide pool towels without charge. Shower gel, shampoo and soap are also included in the room. Hope to welcome you soon at the Vila Galé Santa Cruz. Best regards José Miguel Oliveira... More
    1
    Vote
    Google Translation
    Sharon K
    15 July 2017|
    Answer
    Response from marcmgvanhoey | Reviewed this property |
    No idea but THE weather seems rather good
    -1
    Votes
    Room Tips
    "great food and Drink choices. Staff very helpful"
    Read review
    "Request Seaview"
    Read review
    "room with pool and sea view is good"
    Read review
    "good for a sea view room otherwisw you could be looking on to the street"
    Read review
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