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Resort Stromberg

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Non-Smoking Hotel
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quaint
Business
HOTEL CLASS
40Reviews
10Photos
0Q+A
2Room tips
Traveller rating
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  • English
The place was very roomy, more than enough space for 4 people. Maybe 5 if someone slept on a sofa downstairs. You'll need to drive a ways to find a grocery store (Lidl is probably closest) and the only nearby restaurant is at the resort, so just be prepared to do some driving
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Visited this resort for one night. Family room was spacious, and breakfast served personally by the manager (!) was good basic level without vegetables. Parking lot was sufficient by size. The resort is located on top of a big hill or small mountain, on Sundays the dinner has to
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Worst experience ever ! Worst customer service Upon my arrival late at night (hotel was informed), I broke my room key in the lock and the reception was closed ! I was stuck outside from 11pm in the freaking cold, (room not in the same reception building as reception) and nobody
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Responded Feb. 18, 2016
Dear Sir, the problem is, that you have checked in at 00:30 am and you broke the key in the wrong door. (Openingtimes are from 8:00 am till 9:00 pm) We have 24/7 service for emergencies, to help you at every time but you never called us because as you said your mobile Phone was empty. You walked to the next hotel, checked in there and you didn't call us from there. We could have picked you up and solved the problem. After several messages (3 times in 3 days) from our staff at the reception, you still didn't react. So, you booked our hotel, broke the key for the dumpster in the wrong door, then ran to the next hotel, without saying anything. kind regards, Resort Stromberg
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This is NOT the Stromberg Golf Resort (and Hotel) which is within a couple of mins and in another league. This is a site of a very large number of self catering units set in palatial grounds and as usual in Germany each unit is of a very high standard and the lay out well
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We booked a house at Resort Stromberg and on our arrival were pleasantly surprised by its size with good size bedrooms, nice lounge area and two bathrooms plus a downstairs toilet. We only used the house as a base so didn't use the restaurant or bar area. The value for money was
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"One close to the central amenities"
"We had a house, very quiet and peaceful"
LOCATION
GermanyRhineland-PalatinateStromberg
NUMBER OF ROOMS
75
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