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Palm Hotel & Spa

Hotels.comUS$271*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Palm Hotel & Spa
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1,013 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Abu Dhabi, United Arab Emirates
Reviewed yesterday NEWvia mobile

The hotel location is in the south were most of the sightseeing is.the view from the hotel is breathtaking.The hotel was nice and clean.my recommendation if you want to stay in this hotel you better rent a car because it in remote area in the island and you will not see a lot of taxi around the island

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Helpful?
Thank Ahmed A
Reviewed 1 week ago

The location is superb, overlooking the ocean. Most of the time quite quiet during the day, perfect for a family with small kids, plaxing in the swimmimng pool and in the sand without bothering other guests. Overall the amenities are nice, and staff is friendly, although there is sometimes a bit of disconnect between the will to be a formal...

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Helpful?
Thank Raphael B
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at the Palm Hotel. I am really pleased to read that you enjoyed your family stay with us. While I am delighted you found our location superb and our staff friendly, I sincerely regret the dysfunctions you described related the cleaning. You can be assured that your comments will...

Dubai, United Arab Emirates
Reviewed 5 April 2017 via mobile

We are a couple who travelled to Reunion in order to explore, climb the Volcano "Piton de la Furnaise" and relax with some luxury. The hotel could not have done any better, they exceeded our expectations. Transport: Transfer from the airport by Taxi was a surprise as cost €200 which was unexpected (more than the flight from Mauritius!). Hotel can...

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Helpful?
Thank LuxuryTraveller001
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear LuxuryTraveller001, Thank you for taking your time to review your recent stay with us at the Palm Hotel. It gives me great pleasure to know that you had a wonderful experience with us. We take great pride in our personalised service and I’m thrilled to read your comments about my staff. We all look forward to welcoming you back...

Luxembourg
Reviewed 27 March 2017

The hotel had been recommended to me by the travel agency as a calm place appropriate for rest and relaxation. I was a bit disappointed at realizing that the hotel qualities were not quite the suitable ones for attaining those objectives. Among other disturbances there is sometimes an awful music played loudly on the terrace which can be heard in...

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Helpful?
Thank periandro
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing precisely your recent experience with us. Despite the fact you found our staff very kind and helpful, I am sorry to read that we didn’t live up to your expectations. I regret your disappointment even more that except for the table lamp, at no time during your stay you have shared it with us....

boston
Reviewed 26 March 2017

1-When you are arriving in the hotel the car park is full of the staff cars. 2-Not a real warm welcome at the arrival 3- check in not really 5 stars, they gave you some beach towel coupon with 40 euros charge, a shame for me 4- To bang us to the villa the Chinese girl guide us by walk...

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Helpful?
Thank Gregboston9
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review
Google Translation

Monsieur Vienne, Je prends connaissance de votre retour et regrette votre déception. Je me permets toutefois d'y apporter quelques précisions...

roma
Reviewed 14 March 2017

The hotel is situated in an enchanting position with an amazing view, maybe one of the best on the island. Hotel buildings and rooms are well inserted in the surrounding environment. Rooms are nice, but a little bit small for a five star. Swimming pools area is beautiful but not so big, but it is open to people from outside,...

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Helpful?
Thank struzzovolante
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear struzzovolante, Thank you for taking the time to write this review of your experience at Palm Hotel. I am delighted to learn that you enjoyed our location and your room, especially its insertion in the environment. We take great pride in our environmental commitment and I’m thrilled to learn that you have appreciated it. I am happy to read...

Zurich, Switzerland
Reviewed 21 January 2017 via mobile

The hotel keeps all it says about the location, style, cleanliness and super friendly attentive staff! The check-in was super smooth accompanied by a refreshing selfmade hibiscus tea while we were waiting for our car to be parked and luggage to be brought to our room. We got shown around the residence and the pool, spa, all dining and loads...

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Helpful?
Thank dieter h
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Dieter H, I was so pleased to read your excellent review on your recent stay here at the Palm Hotel. Rest assured that I will be sharing your kind words and comments to the whole of the team and they will be just as thrilled to learn that you had such a great experience with us. My team and...

Guadalajara, Mexico
Reviewed 21 January 2017 via mobile

Very nice stay, the grounds are perfect. The hotel is well managed and offers a great view. The rooms are very clean and relaxing. But unfortunately too many families with children. Not a very relaxing stay for us so avoid school vacations periods.

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Helpful?
Thank Nicolas E
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Nicolas E Many thanks for taking the time to leave a review, and we're so pleased you enjoyed your time with us. My team and I look forward to welcoming you back for your next trip to Reunion Island for this time a really relaxing stay. Best wishes, Patrice Peta, General Manager.

Geneva, Switzerland
Reviewed 11 January 2017

I am a frequent traveller and thus end up having to host business and courtesy meetings in different places all across the globe and this includes many hotels restaurants and bars. It is however the very first time that I am declined entry into a 5 Star hotel bar.... The reason communicated by the staff was that the hotel was...

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Thank Laurent Nicolas E
Bordeaux, France
Reviewed 6 January 2017

What a lovely Xmas we had in the Palm Hotel. All went extremely well - and i am quite difficult to please. The Lux Room has a nice space - quite intimate. The food was great, so tasty and ALL staff members super helpfull.... Defo gonna be back really soon. One of the best Hotel Spa in the world.

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Helpful?
Thank gandwportobello
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Guest, Thank you for taking your time to write about your recent stay with us. I have shared your wonderful comments with my staff and they are just as delighted as me. It really was a pleasure to have taken care of you during Xmas and it is much appreciated that you have noted our special care and attention....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Very close to the city of Saint-Pierre, in Petite-Ile, in the Wild South of the Island of Reunion, nearby the most important natural sites and places of interest, such as the Cirque of Cilaos or the volcano Le Piton de La Fournaise, a Hotel is nestling between the cliffs, overlooking the blue water of the Indian Ocean and the bay of Grand'Anse with its white sand beach: The Palm Hotel & Spa. ... more   less 

Additional Information about Palm Hotel & Spa

Address: Grand'Anse, Petite-Ile 97429, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Pierre > Petite-Ile
Price Range: $352 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palm Hotel & Spa 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Palm Hotel And Spa
Palm Hotel Petite Île
Palm Hotel & Spa Reunion Island/Petite-Ile
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Questions & Answers

Here's what travellers have asked, with answers from Palm Hotel & Spa staff and other travellers.
10 questions
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Questions? Get answers from Palm Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms far from the restaurant area are more calm”
  • Bedroom corner
  • Bathroom
  • Room interior, TV set and desk
  • Room with funny light
  • Sunset from the hotel
  • Sunset from the hotel
  • View from the room terrace (swimming pool)
  • Sunset from the hotel
periandro, 27 Mar 2017 | Read review
“try something else”
Gregboston9, 26 Mar 2017 | Read review
“Get the cheapest room or don't bother at all - it's not worth the money!”
Bo112, 9 Sep 2015 | Read review
“The rooms on the first floor seem to have a nicer view than the rooms on the ground floor.”
J3981VGmm, 14 Aug 2015 | Read review
“Room with a sea view”
kuwinda, 25 Jul 2015 | Read review
5 of 5
Hotels.com
US$271* /night
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Booking.comUS$280
Orbitz.comUS$272
PricelineUS$275
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Prices are for 1 room, 2 adults
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