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2017-08-15 2017-08-16
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    Saracen Resort Beach & Congress Hotel

    Via Liberta 128 A, 90040 Isola Delle Femmine, Sicily, Italy
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    2017-08-15 2017-08-16
    Traveller (368)
    Pool & Beach (48)
    Room & Suite (43)
    Hotel Sirenetta
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    #2 of 3 hotels in Isola Delle Femmine
     
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    Villa le due Palme
    54 reviews
    #1 of 3 B&Bs / Inns in Isola Delle Femmine
     
    Overview
    • Excellent26%
    • Very good29%
    • Average18%
    • Poor11%
    • Terrible16%
    14 Sep 2016
    “Good family hotel”
    9 Aug 2016
    “Very poor customer service,reception rude and very abrupt and not helpful”
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Swimup Bar
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Hotel Sirenetta
    122 reviews
    #2 of 3 hotels in Isola Delle Femmine
     
    Splendid Hotel La Torre
    423 reviews
    #1 of 1 hotels in Mondello
     
    Mondello Palace Hotel
    248 reviews
    #51 of 98 hotels in Palermo
     
    Villa le due Palme
    54 reviews
    #1 of 3 B&Bs / Inns in Isola Delle Femmine
     
    Rooms
    Aug 15Aug 16
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (681)
    Traveller rating
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    Time of year
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    1 - 5 of 32 reviews

    Reviewed 1 week ago via mobile

    We did a 14d tour round Sicily and stayed in 7 hotels. This hotel was the most expensive but for that money we got the lowest quality. The other hotels looked like luxury hotels compared with Saracen. The personnel is very friendly but the infrastructure...More

    Thank santobenedetto
    Management response:Responded 2 days ago

    Dear Sir/Madam, thanks for the time to write your comments on your stay at the Saracen Sands Resort. The comments of our guests are always welcome to help us to improve our quality of services and products. We are a new Hotel Company that has...More

    Reviewed 1 June 2017

    We were a group of 33 people from Spain, and nobody was in anyway satisfied. The rooms were dirty, with rubbish from previous guest, dirty walls, even little insects in the beds, sink plugs jammed, etc., etc. I would not recommend this hotel to anyone.More

    2  Thank carlossinmas
    Response from salvoz, Direttore at Saracen Resort Beach & Congress HotelResponded 4 June 2017

    Dear Guest, Thank you for your review but we have to mention that we were unpleasantly surprised by it. You used plural. Have you even seen the other rooms you mentioned? We have checked the room you've stayed in and found no insects whatsoever. In...More

    Reviewed 20 April 2017 via mobile

    We got stuck here because the flight was late and it's where the airline put us. Really 2nd rate place. Run down etc. But I figure we are only going to be here one night. The airline had said they will take care of our...More

    1  Thank Debbie P
    Reviewed 30 September 2016 via mobile

    The impression on arrival was not good: old hotel, rooms need to be refurbished etc but in the morning we woke up to bright sun, excellent food, clean and very well preserved beach, friendly stuff and Sicilian hospitality. If you plan a quiet vacation with...More

    2  Thank Katya2450
    Response from Maria L, Proprietario at Saracen Resort Beach & Congress HotelResponded 12 October 2016

    Dear Guest, We very much appreciate your comments regarding your stay at Saracen Resort &Congress. It is always a pleasure to receive positive feedback. We will share your comments with the team. We are sure that this feedback will serve as an encouragement to all...More

    Reviewed 14 September 2016

    I stayed in this hotel with my husband and two little children ( one is a baby). We stayed here for 9 nights. At first, I want to say that this is a hotel for families with children. If somebody expected romantic holiday in a...More

    2  Thank Charobnica
    Response from Maria L, Proprietario at Saracen Resort Beach & Congress HotelResponded 29 September 2016

    Dear Guest, we very much appreciate your comments regarding your stay at Saracen Resort &Congress. It is always a pleasure to receive positive feedback. We will share your comments with the team. We are sure that this feedback will serve as an encouragement to all...More

    Hotel Sirenetta
    122 reviews
    #2 of 3 hotels in Isola Delle Femmine
     
    Splendid Hotel La Torre
    423 reviews
    #1 of 1 hotels in Mondello
     
    Mondello Palace Hotel
    248 reviews
    #51 of 98 hotels in Palermo
     
    Villa le due Palme
    54 reviews
    #1 of 3 B&amp;Bs / Inns in Isola Delle Femmine
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Beachfront
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$64 - US$288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 250
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, TripOnline SA and Cancelon so you can book your Saracen Resort Beach & Congress Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Sicily >
    • Province of Palermo >
    • Isola Delle Femmine
    • Also Known As
    • Saracen Sands Village Hotel Isola Delle Femmine ,
    • Saracen Sands Village Hotel And Resort
    Add Photo Photos
    Traveller (368)
    Pool & Beach (48)
    Room & Suite (43)
    Dining (29)
    Hotel & Grounds (265)
    Bathroom (12)
    Family and Play Areas (5)
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    Ask a question
    Questions & Answers
    wendy F
    11 June 2017|
    Answer Show all 2 answers
    Response from Salvo Z | Property representative |
    Mr Giovanni Maccarrone.
    0
    Votes
    Google Translation
    Ilaria R
    29 June 2016|
    Answer Show all 2 answers
    Response from SaracenVillage | Property representative |
    Inizia il prossimo novembre 2016 e finirà nell'aprile del 2017 - circa sei mesi nel corso dei quali si ristrutturerà la zona del waterfront, il terrazzo music hall, 59 nuove camere e parte della hall.
    0
    Votes
    Google Translation
    Room Tips
    "Sea view room the best."
    Read review
    "onu koja ima lep pogled na more i mirniju stranu ."
    Read review
    "Recommend sea view"
    Read review
    "Ask for a seaview room. Rooms on groundfloor might be convenient but with no views at all"
    Read review
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