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Mercure Brandon Hall Hotel and Spa Warwickshire

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Mercure Brandon Hall Hotel and Spa Warwickshire
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1,059 Reviews from our TripAdvisor Community

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Showing 1,044: English reviews
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

We spent 2 days in this hotel and it was very nice and clean. The only negative thing what I can say about the separated spa so if you would like to go to swim you have to go through the car park which is not too nice in the rain. That's the only reason for the 4/5.

Helpful?
Thank Petike1007
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Petike1007 Thank you for your feedback following your recent stay with us. I was delighted to read that you enjoyed your 2 nights with us and I apologise that you found the spa facilities an inconvenience being in a separate building, unfortunately, due to the grounds and location, when the Spa was built, it was the only spot that... More 

Level Contributor
4 reviews
Reviewed 1 week ago

22 of us got together to celebrate my special birthday - the staff have been amazing - both in the hotel & at the spa. They couldn't have been more helpful both in the planning and preparation & then when we all arrived they kept checking on us & making sure that everything was alright all weekend. We had minor... More 

Helpful?
Thank Gillian T
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Gillian T Thank you for your feedback following your recent stay with us. I was delighted to read that you had such a great weekend and thank you for choosing Brandon Hall as your venue for such a special occasion. I have passed your comments on to my team, who are always pleased to receive such positive praise. I'm... More 

London
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Good rooms and food. Pool was busy but they had separate adults area so you could swim OK. Ate at a pub in the village the first night and in the restaurant the next which was very good. Lots of places to visit nearby and spa treatments at the hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank tourist177
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear tourist177 Thank you for your feedback following your recent stay with us. I was delighted to read that you enjoyed your stay and I look forward to welcoming you back very soon. More 

Coventry
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

We held our wedding here on the 12th November. From start to finish Brandon hall have been nothing but amazing. We first dealt with the wedding planner Clare who has sadly left Brandon Hall. She was a true credit to the company. Always at the end of an email to answer any ridiculous questions a bride might have and sorted... More 

Helpful?
Thank leachy11
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear leachy11 Thank you for your feedback following your recent stay with us, first of all 'Congratulations' and secondly thank you for choosing Brandon Hall to host such a special day for you, our team always go the 'extra mile' to ensure that our guests have a great time and weddings are no exception. I have passed on your lovely... More 

Norwich, United Kingdom
1 review
Reviewed 2 weeks ago via mobile

I would highly recommend this hotel. After a very disappointing 3 nights in a previous hotel we were feeling pretty low. The staff were friendly and polite and could not have made us feel more welcomed. The room was spacious, clean and had everything we would need. The swimming pool and spa amenities are well worth a visit. We had... More 

Helpful?
Thank joanne k
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear joanne k Thank you for your feedback following your recent stay with us, I was delighted to read that you had such a great time and a very positive experience. I have passed your comments about the food to my Head chef and I'm glad that you enjoyed your meal so much. Please pass my get well soon wishes... More 

Veryan in Roseland, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

The staff at this busy hotel are welcoming and extremely attentive . As a large group for dinner , the service was excellent , one particular waitress went the extra mile to bring me a dish that I had not pre-ordered ....food was ok , but I noticed that some food is served on slate which makes ones teeth curl... More 

Helpful?
Thank Bollingerbubbles1
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Bollingerbubbles1 Thank you for your comments regarding your recent stay with us. It is always good to receive such positive feedback and I have passed your comments on to the team. Our privilege rooms do include cold drinks in the mini bar so maybe if you return then it might be advisable to book one of those? I look... More 

Coventry, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Booked in here for a family get together. We visited the hotel a month previously and had picked out 3 rooms that we chose for ourselves, my elderly parents and ourselves. The hotel manageress was lovely (think it was Emma) and took her time with us going through various details of our requirements. We spent ages confirming our room choices... More 

Helpful?
Thank Dottii
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Dottii Thank you for your comments following your recent stay with us. I'm sorry that you experienced some problems with your reservation, and I have spoken to my Reception manager regarding these issues to ensure that this does not happen again. I hope that you will return very soon and I look forward to welcoming you. More 

Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

My friends and I stayed for one night at the Mercure and we had a lovely trip. I will briefly describe the pros/cons of the trip for those thinking about going! Positives -Room: We had a three bed room which was lovely. Everything was clean enough and the beds were comfortable. Room came with tea/coffee facilities, iron and ironing board,... More 

Helpful?
Thank gabriellekls
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear gabriellekls Thank you for taking the time to review the hotel after your recent stay with us, I was sorry to read that you had such a negative experience during check in and I have raised these issues with my Reception Manager. I'm delighted that you enjoyed our Spa facilities and I have passed on your comments to the... More 

Oswestry, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

Probably the worst booking in experience ever from a personalityless receptionist. No eye contact, no warm welcome, no information given. Room was not clean either,windows mildewed. Breakfast experience much better.

Helpful?
Thank julie t
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear julie t Thank you for your feedback following your recent stay with us. I can assure you that i take such comments very seriously and I have spoken to both my Head Housekeeper and my Reception Manager with regard to these and we are implementing some changes to ensure that these issues are not repeated. I apologise that you... More 

chrishuttn
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

We were here for a conference and ball in the evening, the conference went ok despite the staff seeming to have no idea that tea and coffee was expected at the break time. The rooms are pleasant enough but very dated and walls are paper thin meaning we could here every word of the conversation in the rooms next to... More 

Helpful?
Thank chrishuttn
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear chrishuttn Thank you for taking the time to review the hotel following your recent stay with us. I was sorry to read that you had such a disappointing experience. I have spoken to all team members concerned and we are working hard to implement changes to ensure that these issues do not happen again. I hope that you will... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Surrounded by beautiful countryside amid 17 acres of its own grounds and woodland, this lovely country house was originally built as a shooting lodge to the Brandon Manor House. Mercure Brandon Hall Hotel & Spa offers 120 spacious bedrooms, stylishly decorated and furnished with all modern amenities. Whilst staying at the hotel guests will be able to use the state of the art gymnasium and 18 meters swimming pool FREE of charge. ... more   less 

Additional Information about Mercure Brandon Hall Hotel and Spa Warwickshire

Address: Main Street, Brandon CV8 3FW, England
Region: United Kingdom > England > Warwickshire > Brandon
Price Range: $108 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Brandon Hall Hotel and Spa Warwickshire 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Coventry Brandon Hall Hotel Brandon
Accor Brandon Hall Coventry
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Brandon Hall Hotel and Spa Warwickshire staff and other travellers.
7 questions
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over a year ago
7 months ago
Northallerton, England, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Mercure Brandon Hall Hotel and Spa Warwickshire staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is at least one pair of connecting rooms with a modern bathroom for a disabled person”
 of 5 bubbles IanPEngland, 23 Oct 2016 | Read review
“I cannot say”
 of 5 bubbles Harry4444-gol, 19 Oct 2016 | Read review
“Executive was very nice”
 of 5 bubbles 769lynnc, 13 Sep 2016 | Read review
“We paid £7 for an upgrade, definitely worth it!”
 of 5 bubbles BrownMum, 6 Sep 2016 | Read review
“No aircon in the main building, so opt for one through the courtyard.”
 of 5 bubbles JanC001, 1 Sep 2016 | Read review
5 of 5
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