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    Ona El Marques

    Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
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    2017-12-08 2017-12-09
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    Savings alert: 15% below average rate

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    US$139
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    Traveller (195)
    Room & Suite (74)
    Dining (27)
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    Overview
    • Excellent57%
    • Very good32%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “washing machine” (24 reviews)
    “time share” (16 reviews)
    “recommend el” (7 reviews)
    Wifi
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Poolside Bar
    Kitchenette
    Multilingual Staff
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 8Dec 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (331)
    Traveller rating
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    Time of year
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    1 - 5 of 261 reviews

    Reviewed 2 days ago via mobile

    Once again I have enjoyed a relaxing winter sun break with my parents at their 2 week time share apartments. As always the reception /welcome team (Dulce and colleagues )are professional, really helpful, patient and fun. They are on first name terms with most of...More

    Thank Spartacusneil
    Response from OnaHotels, Director de Relaciones con Clientes at Ona El MarquesResponded yesterday

    Dear Spartacusneil, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. Lookign forward to...More

    Reviewed 1 week ago via mobile

    We have been to Tenerife many times, not for anything that it has but rather for the sun. This is a recent acquisition by our timeshare company, but I’m unsure as to the details of that. This is a decent resort but the area is...More

    Thank DLP555
    Response from OnaHotels, Director de Relaciones con Clientes at Ona El MarquesResponded yesterday

    Dear guest, Many thanks for the time you have spent sharing your opinion with us. On behalf of the whole team, we regret that we have not lived up to your expectations regarding the area. We would like to introduce you the rest of resorts...More

    Reviewed 2 weeks ago

    We booked here for 21 nights based on reviews and pictures. We requested sea view with balcony or terrace apartment, and we notified our request was noted. On arrival we were brought to what was the smallest apartment I have ever seen in our many...More

    3  Thank Avail
    Reviewed 5 weeks ago

    My wife and I have been going to this resort for nearly 27 years. Each time we look forward to it but this year has been brilliant. The restaurant is selling beautiful food ...The turns are excellent and it is the only place where we...More

    2  Thank SirStubby1
    Response from OnaHotels, Director de Relaciones con Clientes at Ona El MarquesResponded 4 weeks ago

    Dear SitStubby1, Many thanks for choosing Ona El Marques during all these years! We really appreciate you trust during this time. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case, we made...More

    Reviewed 16 October 2017

    Lovely clean room, regular maid service, great pool. All the facilities we needed were there. Staff friendly, nothing too much trouble, Will definately be coming back to this resort again. Can't wait!More

    Thank Kim T
    Response from OnaHotels, Director de Relaciones con Clientes at Ona El MarquesResponded 4 weeks ago

    Dear Kim T, We would like to thank you for the time you have spent sharing your comments with us. We are glad to know that you enjoyed the cleanliness, pool and facilities. We will be waiting for you to keep on enjoying at Ona...More

    RedLevel at Gran Melia Palacio de Isora
    1,157 reviews
    #1 of 2 hotels in Alcala
    3.9 km
     
    The Ritz-Carlton, Abama
    2,493 reviews
    #3 of 7 hotels in Guia de Isora
    8.7 km
     
    Barcelo Santiago
    6,028 reviews
    #1 of 10 hotels in Puerto de Santiago
    0.5 km
     
    Allegro Isora
    2,111 reviews
    #1 of 1 hotels in Playa de la Arena
    1.7 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$68 - US$233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, getaroom.com and Cheap Tickets so you can book your Ona El Marques reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Santiago del Teide
    • Also Known As
    • El Marques Hotel Los Gigantes
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    Traveller (195)
    Room & Suite (74)
    Dining (27)
    Pool & Beach (11)
    Hotel & Grounds (104)
    Bathroom (5)
    Family and Play Areas (3)
    Nearby
    Allegro Isora
    2,111 reviews
    1.69 km away
     
    Barcelo Santiago
    6,028 reviews
    .53 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,157 reviews
    3.89 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sungoer2
    26 October 2017|
    AnswerShow all 4 answers
    Response from OnaHotels | Property representative |
    Goof afternoon Sungoer2, As the others users said, not all rooms have sea views. We recommend you to call us and we will note your petition in our system. Even so, this could not be guarantee. Regards, Melania Martin
    0
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    Google Translation
    Sungoer2
    26 October 2017|
    AnswerShow all 5 answers
    Response from OnaHotels | Property representative |
    Good afternoon Sungoer2, Safes are availables in rooms with an extra cost. You can ask when arrive in the reception. Regarding the pets, they are not allowed in our resort. In case that you have any other question... More
    0
    Votes
    Google Translation
    Santagema
    18 October 2017|
    AnswerShow all 3 answers
    Response from OnaHotels | Property representative |
    Good morning Santa Gema, We offer gluten free food on request. So please, if you are interested on this service, do not hesitate to contact us. Best regards, Melania Martin
    1
    Vote
    Google Translation
    Room Tips
    "You take what you are given. NO CHOICE"
    Read review
    "Only criticism...When booking Room is apparently allocated on arrival......Do not go for lower..."
    Read review
    "Ask for a sea view."
    Read review
    "Ask for a supreme room in phase 2"
    Read review
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