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Ona El Marques

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ona El Marques
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275 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Bracknell, United Kingdom
Reviewed 3 weeks ago via mobile

Done 11 days at this location, and spent lots of money around the pool and at the bar as was self catering! Not kid friendly what so ever have to enter the pool by the ladder as jumping in is not aloud. Unless you don't make a splash!!!!! Fantastic destination for the over 80's. Done 11 days here meet some...

1Thank deano6969er
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

First of all, thank you for the time you have spent sharing your comments with us. After reading carefully, I would like to explain point by point your comments: All swimming pools have rules and the lifeguard is supervising that all our guests follow these rules. During your stay, your kids did not behave as appropriate as our lifeguard indicated,...

Ulverston, United Kingdom
Reviewed 3 weeks ago via mobile

Visited at easter, hotel and facilities fantastic and situated in a great location. Rooms are clean. Staff on the whole very friendly. My only gripe would be around the regimented rules and regulations for kids having fun in the pool. Lilos are only allowed for 2 hours a day, no balls, no splashing, etc. At one stage a 1year old...

2Thank etchellsm
Market Drayton, United Kingdom
Reviewed 3 weeks ago

Recently returned from a 7 night stay, had a lovely holiday made so by the friendly staff and large 2 bedroom apartment with terrace and sun loungers. The resort was clean with a good size pool and restaurant food very good, I would highly recommend a stay at Ona El Marques.

Thank David R
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Davir R, What a surprise to receive you comments! Thank you so much for the time you have dedicated. Thank also for recommending us to the rest of users. We will be aiting for you at your Tenerife's home! Best regards, Melania Martin Guest Experience

Chichester, United Kingdom
Reviewed 4 weeks ago

We had already booked the amazing Melia Red level for next week but at the last minute we decided to extend our stay the week before. We're still here, until Sunday, and soo impressed I had to start writing the review now. We just couldn't believe how much this beautiful apartment was being sold for, we had no expectations and...

4Thank SeagreenTangerine
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear SeagreenTangerine, Firstly, we would like to thank you so much for the time you have dedicated to explain your impressions to us and to the rest of users. We are glad that your overall experience was a plesant one and we are sure that the information about the complex and sourrounding that you mention, will be helpful for the...

Alyth, United Kingdom
Reviewed 14 April 2017 via mobile

We are just home from an excellent holiday staying at Ona El Marques. We had 3 apartments between our family group of 10. Everyone was really happy with the standard of apartment, cleanliness and facilities. The staff were first class and the pool was very nice - open until 8pm each day! Other reviews complain of the restrictions on inflatables...

1Thank Georgepb1
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Georgepb1, Thank you so much for letting us know your impressions and opinion about your recent stay at Ona El Marqués. Hope that your recommendations and explanations will be useful for future guests. We will be waiting four you at your Tenerife's home! Best wishes, Melania Martin Guest Experience

Sheffield, United Kingdom
Reviewed 13 April 2017

My wife and I stayed here last year for a month and had a lovely time....but this year was even better. The rooms have been improved, the restaurant has become a fine dining establishment and the entertainment was superb. This time we only stayed for a week but next year we will be back for longer. For a disabled person...

Thank Donald B
Chatham, United Kingdom
Reviewed 11 April 2017

I have just returned from this hotel after a lovely, relaxing week. The hotel and resort is kept beautifully clean especially the outside areas. The staff are very friendly especially the pool attendant who interacts with everyone and he has a lovely, smiley face. Lots of the rooms have been refurbished but our apartment (133) unfortunately, had not and it...

Thank Stephenie_13
Preston, United Kingdom
Reviewed 11 April 2017 via mobile

We stayed for 8 days over the easter break in a 2 bed apartment, the apartment was clean and well appointed. The kitchen was excellent but the oven only had 1 tray/shelf & no rack which made cooking difficult. We had 3 changes of sheets & towels during our stay and they kept the 2 bathrooms stocked with toilet rolls....

Thank lara697
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Lara697, Thank you so much for letting us know your opinion. It is good to know that you enjoyed the apartment, specially the kitchen and also our facilities like the pool and the restaurant and bar. Pool rules have been established according to comply with akll our guests preferences, given that we have to respect the enjoyment and rest...

Hasselt, Belgium
Reviewed 11 April 2017

The location of Los Gigantes, just south of the high cliffs, which are keeping the clouds on the north side of the island, was overall sunny and we enjoyed the nice temperature. Our (Apart-) hotel is not directly situated on the seaside, but from the upper rooms you will have seaview. We were lucky to get a 6 person-villa directly...

Thank R-de-Bloeme
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear R-de-Bloeme, Thank you so much for the time you have spent sharing your opinion with us! It is a pleasure for us to read that you enjoyed the sea view, and our Villas, which are so confortable and spacious as you could see during your stay. Hope to welcome you soon at Ona El Marqués! Best regards, Melania Martin...

Benllech Isle of Anglesey
Reviewed 9 April 2017

Just returned from El Marques after a weeks holiday. We were in a large two bed,two bathroom apartment on the third floor which had lovely views over the bay towards La Gomera. The bedrooms had large wardrobes with plenty of hangers and we found the beds very comfortable. There were extra pillows and blankets if needed. The kitchen was also...

Thank handy0
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Handy0, What a great surprise to receive your feedback! We are glad to hear that your experience was a wonderful one, with special mention of the apartment equipments, location and staff. Looking forward to welcome you at Ona El Marqués when visit Los Gigantes. Best wishes, Melania Martin Guest Experience

170 photos of this hotel

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View from Room (41)
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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
Official Description (provided by the hotel)
Ona El Marques has a great location near the pretty village of Los Gigantes, the ideal setting for a dream vacation with Onahotels. The hotel offers apartments of one and two bedrooms, totally equipped and Wi-Fi. Kitchens are equipped with microwave, kitchenware, fridge, oven and washing machine. The living room is equipped with a Satellite TV, air conditioning and a DVD player. Some of the apartments have balconies from which you can watch the glorious sunsets over the island of La Gomera. Los Gigantes is dominated by the incredible blue-gray cliffs that rise like giants over the town, giving it its name and offering a spectacular setting. The village is only ten minutes away from Ona El Marques and has a variety of shops, restaurants and attractive bars facing the sea. Built around the harbor, where luxury yachts float next to fishing boats, Los Gigantes is proud of its beautiful beach kissed by the clear blue waters of the ocean. You can find another spectacular beach in the nearby village of Playa de la Arena. Ona el Marques is a sophisticated and elegant resort that has everything you need for a truly memorable holiday. ... more   less 

Additional Information about Ona El Marques

Address: Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santiago del Teide
Price Range: $79 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ona El Marques 3.5*
Number of rooms: 104
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Also Known As:
El Marques Hotel Los Gigantes
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Questions & Answers

Here's what travellers have asked, with answers from Ona El Marques staff and other travellers.
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Questions? Get answers from Ona El Marques staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up, sea facing.”
Nick473, 17 May 2017 | Read review
“Sea view with a balcony”
YorkSue, 1 May 2017 | Read review
“The higher the better - 3rd and 4th floor.”
  • The view from the 3rd floor apartment.
SeagreenTangerine, 21 Apr 2017 | Read review
“Get a room on the upper floor.”
  • One of the bedrooms.
  • The lounge area.
132donaldb, 13 Apr 2017 | Read review
“facing seaside, there is a second row of buildings with no view”
R-de-Bloeme, 11 Apr 2017 | Read review
5 of 5
US$131* /night
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Prices are for 1 room, 2 adults
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