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Neptune Beach Resort

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307 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Leicester, United Kingdom
Reviewed 20 July 2012

19 June - 3 July 2012 This was our 3rd visit to this hotel,as on our previous visits we found the hotel spotlessly clean,the staff very friendly and helpful,the rooms good and quiet,but Oh Dear what has happened to the food? breakfasts were fine but not lunch and dinner, very little choice,half cooked potatoes,cold chips,and no puddings,we're affraid they have...

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1Thank lesterlad
Edinburgh, United Kingdom
Reviewed 15 July 2012

Stayed here for two weeks at the beginning of June. It was very quiet and there were very few guests but all the hotels were the same. Stayed on an all inclusive basis. The rooms were very good and exceptionally clean. The balcony was very small. The staff were very pleasant and efficient. The food was good and the service...

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3Thank billyboy98
Kent
Reviewed 12 July 2012

Myself, husband and adult daughter stayed at this hotel for 2 weeks June/July 2012. This was our first time in Kenya and we had researched reviews on Trip Advisor before booking. We decided that the general opinions of reviewers were positive so took the plunge. What a great holiday we had! The hotel is lovely and staff are brilliant. Our...

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6Thank pussycatlynn
Reviewed 8 May 2012

I had never been to Kenya before, but would recommend this Hotel. I stayed there for two weeks in April. The Hotel is very clean, rooms very spacious and the food is excellent (no upset stomach). The Hotel is right on the beach, all the staff are very friendly and helpful, I got on really well with the Manager Richard...

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2Thank Kerry E
Dar es Salaam, Tanzania
Reviewed 2 May 2012

Spent four nights in April 2012 and had an excellent time. The rooms are nice and clean, fairly spacious, and very comfortable. Breakfast, lunch and dinner were good as well (all buffet) and they have complimentary games for residents (pool table, table tennis and darts). Swimming pool is fairly big and the beach is a few metres away from the...

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2Thank Lakha
London
Reviewed 26 April 2012

This is one of our favourite hotels in Kenya we stayed here twice in April for 6 days, It is a fantastic hotel, great staff, lovely beach and just has the best African vibe.Close to transport links great for a Mombasa town trip,food excellent, pool really clean, rooms clean air con,shower,fridge all good.Highly recommend we have stayed here 3 times...

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2Thank london j
Leeds
Reviewed 23 April 2012

Sentido Neptune was a brilliant place to stay in April 2012, just before rainy season. The hotel is spotless with great rooms which have been recently renovated. The pool and the gardens are lovely and were quiet for us at that time of year, but there were activities every day organised by the lovely Animation team - Benard, Milly, John,...

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2Thank LeedsTracy
Redcar, United Kingdom
Reviewed 1 April 2012

Stayed in the Sentido Neptune last September (2011) as part of a 2 week holiday- first 5 days was the Thorn Tree Safari (through Somak). What can I say, had a fantastic time. It was our honeymoon so we were greeted with flowers surrounding our door and our names written in flowers on our bed. Our room cleaner (Sammi) was...

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1Thank TheRutherfords15
Newmarket
Reviewed 4 March 2012

Having been to Mombasa Kenya a few times this was the better hotel to stay in. The hotel is clean,fresh and all staff are very welcoming. The whole atmosphere is very relaxed just what you need while on holiday. The food was always good quality and fresh.The room was spacious and clean we don't spend much time in the as...

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4Thank traceysnowden7
uk
Reviewed 22 February 2012

stayed at sentido beach resort for 3 weeks in january 2012 , food was good so was ai drinks had 1 night of tummy trouble so cant complain. will say u need to keep check of ur belongings didnt want to report it as fear of people loosing jobs but items definintly go missing so lock them up... dont tip...

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3Thank sarahbwhiting

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Beachfront
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on the silver sands of the Bamburi Beach, 14 km to the north of Mombasa City and approximately 24km from Moi International Airport, the resort offers all the comforts of home and maintains an open air feel due to its large reception and hallways. This resort is very popular with regular guests, offering very good service and a family atmosphere. Special highlight is the lush garden area and the new terrace with a view of the Indian Ocean. There are many quiet areas throughout the resort including the newly created “coffee shop” to offer you calm and relaxation. The generous lobby and the impressive halls create an open air feeling leaving you with plenty of room for your very individual holiday experience. ... more   less 

Additional Information about Neptune Beach Resort

Address: Bamburi Beach, Bamburi, Mombasa 83125, Kenya
Region: Kenya > Coast Province > Mombasa > Bamburi
Price Range: $171 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptune Beach Resort 4*
Number of rooms: 78
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Also Known As:
Sentido Neptune Beach Hotel Bamburi
Neptune Beach Hotel
Neptune Beach Resort Kenya/Bamburi
Hotel Style:
#2 On the Beach Hotel in Bamburi
#2 Top resorts Hotel in Bamburi
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Beach Resort staff and other travellers.
13 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the corners are larger/spacious like 305”
 of 5 bubbles 780richardj, 7 Dec 2016 | Read review
“Ask for a room on the sea side; the sun rise sight bis amazing!”
 of 5 bubbles gordinmalaba, 25 Oct 2016 | Read review
“rooms at the third floor where we were staying was very good.”
 of 5 bubbles 117Deka, 22 Aug 2016 | Read review
“Magnificent ocean view from the outer dining area.”
 of 5 bubbles godfreyo867, 8 Apr 2016 | Read review
“Wake up early and watch the sunrise! It's breathtaking!”
 of 5 bubbles jodieb578, 5 Feb 2016 | Read review
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