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Hotel Castilla Alicante

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479 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Madrid, Spain
Reviewed 4 weeks ago

Nothing exciting. Very average hotel located in San Juan beach. The rooms are adequate, some with balconies overlooking the city/ocean, but a bit on the older side. The pool was nice. The location is the best thing the hotel has to offer.

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Helpful?
Thank Juli99
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for sharing your opinion. We will keep working in order to improve our services and make our clients stay as comfortable as possible. Kind Regards

Belfast, United Kingdom
Reviewed 4 weeks ago via mobile

We just got back from staying at Castilla last night after a weekend break. Our room was really comfortable and clean. Staff were really helpful and always had a smile. We loves this Hotel, the breakfast was fine, waitress was nice and polite. There was extra blankets in our room which helped because the winter month. We used the public...

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Helpful?
Thank safrone81
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for your nice review. We are happy to see that you enjoyed your stay in Hotel Castilla Alicante and the area surrounding. Kind Regards

Derry, United Kingdom
Reviewed 21 November 2016

Stayed here 2 weeks ago a break before christmas.we were put in an ajoining room heard everything going on next door!!!wouldnt give us ice to take to the room , we offered to pay for it.we had dinner once in the hotel,3course €12.50 reasonable yes dessert wait for it!!!!1kiwi fruit on a plate accompanied with a knife and fork.Breakfast staff...

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Helpful?
Thank marion m
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, We are awfully sorry that your stay with us were not as satisfactory as expected. We always try that our clients feel as comfortable as possible and that is why we change you to another room when you inform us about your annoyance. Extra services are always under payment. We apologize once again and we will try to...

Ayr, United Kingdom
Reviewed 9 November 2016

Stayed here for a short break and found it to be an ideal place to stay. The hotel is very clean, on arrval we discovered we requIred more pillows which we got straight away. The reception staff were very helpful and pleasant, they also spoke good english. The restaurant staff and the cleaners were also helpful and everyone was friendly....

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Helpful?
1Thank Tomfromayrshire
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you sharing your review. We are pleased to see that you enjoyed your stay in Hotel Castilla Alicante . We will keep working in order to make our clients´stay as pleasant as yours. Kind Regards

Reviewed 7 November 2016

Having booked for a 8 night stay here fairly short notice, the hotel and Facilities are not too bad, but i would probably not stay again. Staff are a little hit and miss, some do not speak english, others claim not to understand you and do come across very patronising with you as a guest. Having travelled to various non-english...

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Helpful?
Thank Adam T
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear guest, First of all, we kindly apologize as your holidays were not so satisfactory as you expected. For us all clients are important regardless their nationality. We are so sorry if you felt disappointed. We will inform the staff in order to avoid unwelcome behaviours in the future. Kind Regards.

Reviewed 1 November 2016

Beautiful hotel staff lovely especially the gentleman at the front desk can't remember his name his second name Jose printed all our airline tickets so helpful thank you again for making our stay so pleasant The Breakfast was lovely staff in breakfast area very helpful we are looking forward to our next holiday in this hotel Beautiful lunch served in...

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Helpful?
Thank lynnmoymr124
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear guest, Thank you so much for your nice review. It is nice to see that you enjoyed your stay with us. Kind Regards

Inverurie, United Kingdom
Reviewed 18 October 2016

We spent 4 nights at this hotel on a dinner, bed and breakfast rate. The hotel is well situated with bus stop right outside the door, was 100 metres from the beach and had plenty of nice restaurants nearby. The room was clean, was of a good size and had a nice balcony. The bathroom was smallish but was clean...

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Helpful?
Thank Philip M
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for taking your time in sharing your opinion regarding our hotel. We are happy to check that you enjoyed your stay with us .

Chesterfield, United Kingdom
Reviewed 18 October 2016 via mobile

The food , what little there was , was tepid & slung on to the table like someone would a frisbee. First impressions, the hotel is a typical 8 floor " Costa 3*"......a well presented building in an absolutely marvelous location. 10 out of 10. The reception staff and booking procedure was excellent. The bedroom large, clean with good bathroom...

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Helpful?
Thank Malccon
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for your review. First of all I would like to apologize for dinner service as we want our clients to feel comfortable while staying in the hotel. We will talk to restaurant staff as this behaviour is unnacceptable. We will keep working in order to avoid this kind of impolite behaviour in the future. I kindly...

Scotland
Reviewed 17 October 2016 via mobile

Stayed here at the beginning of October for 5 nights , hotel was spotlessly clean , rooms were off good size & cleaned daily and fresh towels everyday . all staff were very helpful & friendly , especially in the cafe bar . Pool area was off good size but didn't get much sun in afternoon due to all high...

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Helpful?
Thank And-emm2007
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for sharing your point of view. It is nice to see that you enjoyed the hotel. We will keep working together with other establishment in order to convince the city council to develop more activities in the area of Playa de San Juan. Kind Regards

Alcester, United Kingdom
Reviewed 16 October 2016 via mobile

Quick getaway to the Costa Blanca and this hotel was ideally located with reasonable room rates. The establishment is 1960/1970's vintage but very clean and in good order. There is a formal dining area and a nice bar / cafe area out front which has an outdoor seating area. Food is simple but pleasant. There is a nice clean pool...

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Helpful?
Thank Autodelta
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for sharing your opinion with other travellers. We are happy to see that you enjoyed you stay in "Playa de San Juan" We remain at your full disposal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Castilla Alicante is a three star hotel that has been certified with the "Q" of Quality trade mark. The hotel has been recently renovated. It is located in the city`s north and placed in a charming environment. Only 50 metres from the beach "San Juan Playa".Wich has been awanded a blue flag. A few minutes drive from the citycentre , the much filmed "Ciudad de la Luz" , the Airport "EL ALTET" , the Exhibition Centre ( IFA) ,The theme park "Terra Mitica" the ,"Terra Natura" off the A7 / A31,and 300 metres away is the Golf course " Alicante Golf ".Hotel Castilla Alicante has 155 rooms, all recently redecorated and are equiped with full marble bathroom, large balconies , satellite TV, telephone, internet connection, safety deposit box ( optional) and the majority have sea views. The rooms majority has free wi-fi connection under availability .All rooms have air conditioning and central heating .There are also non smoking rooms alarms.Hotel Castilla Alicante is a suitable location to combine business, sport and leisure, where relaxation and rest are guaranteed.Moreover, we have conference rooms and banqueting with suites varying capacities (350-25 people ) , a restaurant with a capacity of 300 people , swimming pool, childrens play area, undercover parking, a terrace with a cafe-bar, a Cafe lounge with a TV area, a limited room service, a laundry service, a florist, excursions, a ticket service, car-rental available at reception, Green Fees reservations and information about the golf courses . Close to the hotel, there is an office for local shows, Commercial Centres, restaurants, pubs and high speed wi-fi connection on the main floor. Full equipped kitchen of our own specialised in Home made and mediterranean cooking. ... more   less 

Additional Information about Hotel Castilla Alicante

Address: Avenida Paises Escandinavos 7, 03540 Alicante, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Price Range: $53 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Castilla Alicante 3.5*
Number of rooms: 155
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Alicante
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castilla Alicante staff and other travellers.
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Questions? Get answers from Hotel Castilla Alicante staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View Can be a little noisy as road can be busy, and drivers a little Quick.”
 of 5 bubbles adamtC2643TN, 7 Nov 2016 | Read review
“If you don't mind heights a beautiful view of the sea from 8th floor”
 of 5 bubbles lynnmoymr124, 1 Nov 2016 | Read review
“ours was nice 216”
 of 5 bubbles katrina0664, 13 Oct 2016 | Read review
“Higher floors provide better views!”
 of 5 bubbles traceymac, 7 Oct 2016 | Read review
“Upper floors have a partial sea view,and are quiet.”
 of 5 bubbles PADDY BYRNE, 28 Sep 2016 | Read review
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