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Hotel Castilla Alicante

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Hotel Castilla Alicante
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489 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Glasgow
Reviewed 1 week ago

The hotel is very clean and the staff are friendly and helpful. Our room was clean and spacious. Exactly what we asked for when booking, with a lively balcony with good views. We had a couple of minor issues with the room that were sorted immediately. We found the food to be reasonable, although the hotel is well located with...

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Thank AG2010
Kent, United Kingdom
Reviewed 21 February 2017

Visited recently. Whilst the room was ok, cleanliness was not of a high standard, just because it is a 3 star hotel does not mean a paying guest should expect 3 star cleanliness. The grout around the bath area was dirty and Would have benefitted from being re-grouted. The hand rail was not secured to the wall tightly so had...

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Thank newlife4ever2010
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear Guest, We really appreciated your feedback which is received with gratitude since our guests opinion in regards to your experience is very important and assistance to us. We are sorry that we were not able to fulfill your expectations, your feedback has been comunicated to the management department. Best regards.

The Hague, The Netherlands
Reviewed 18 February 2017

Clean rooms, beautiful beach and pleasent sorrounding areas. The old lady at the front desk was very unpleasent but the Dutch gentelman working there could fulfill all our desires he is very professional and helpful. Nice hotel if you´re passing through, buffet breakfast is "twee keer niets"

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Thank nancyrenders
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review
Google Translation

Geachte Gast, Hartelijk dank voor het delen van uw ervaring op Tripadvisor. Het spijt ons te lezen dat uw verblijf...

Reviewed 14 February 2017 via mobile

A nice room very clean. There are some restaurants around and it is a short walk from the beach. There is a bus stop outside which takes you directly into town and the tram stop is approx 5 min walk. Easy access to visit Benidorm for the day. It is a nice hotel and if you want to be in...

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Thank Efua H
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for taking you time and sharing your point of view regarding our hotel. We are happy to check that you enjoyed your stay with us and the surroundings of Alicante and San Juan Beach. On the other hand, i would like to inform you that if you stay with us in other occasion you can ask...

Madrid, Spain
Reviewed 19 December 2016

Nothing exciting. Very average hotel located in San Juan beach. The rooms are adequate, some with balconies overlooking the city/ocean, but a bit on the older side. The pool was nice. The location is the best thing the hotel has to offer.

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Helpful?
Thank Juli99
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for sharing your opinion. We will keep working in order to improve our services and make our clients stay as comfortable as possible. Kind Regards

Belfast, United Kingdom
Reviewed 18 December 2016 via mobile

We just got back from staying at Castilla last night after a weekend break. Our room was really comfortable and clean. Staff were really helpful and always had a smile. We loves this Hotel, the breakfast was fine, waitress was nice and polite. There was extra blankets in our room which helped because the winter month. We used the public...

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Thank safrone81
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for your nice review. We are happy to see that you enjoyed your stay in Hotel Castilla Alicante and the area surrounding. Kind Regards

Derry, United Kingdom
Reviewed 21 November 2016

Stayed here 2 weeks ago a break before christmas.we were put in an ajoining room heard everything going on next door!!!wouldnt give us ice to take to the room , we offered to pay for it.we had dinner once in the hotel,3course €12.50 reasonable yes dessert wait for it!!!!1kiwi fruit on a plate accompanied with a knife and fork.Breakfast staff...

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1Thank marion m
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, We are awfully sorry that your stay with us were not as satisfactory as expected. We always try that our clients feel as comfortable as possible and that is why we change you to another room when you inform us about your annoyance. Extra services are always under payment. We apologize once again and we will try to...

Ayr, United Kingdom
Reviewed 9 November 2016

Stayed here for a short break and found it to be an ideal place to stay. The hotel is very clean, on arrval we discovered we requIred more pillows which we got straight away. The reception staff were very helpful and pleasant, they also spoke good english. The restaurant staff and the cleaners were also helpful and everyone was friendly....

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2Thank Tomfromayrshire
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you sharing your review. We are pleased to see that you enjoyed your stay in Hotel Castilla Alicante . We will keep working in order to make our clients´stay as pleasant as yours. Kind Regards

Reviewed 7 November 2016

Having booked for a 8 night stay here fairly short notice, the hotel and Facilities are not too bad, but i would probably not stay again. Staff are a little hit and miss, some do not speak english, others claim not to understand you and do come across very patronising with you as a guest. Having travelled to various non-english...

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Thank Adam T
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear guest, First of all, we kindly apologize as your holidays were not so satisfactory as you expected. For us all clients are important regardless their nationality. We are so sorry if you felt disappointed. We will inform the staff in order to avoid unwelcome behaviours in the future. Kind Regards.

Reviewed 1 November 2016

Beautiful hotel staff lovely especially the gentleman at the front desk can't remember his name his second name Jose printed all our airline tickets so helpful thank you again for making our stay so pleasant The Breakfast was lovely staff in breakfast area very helpful we are looking forward to our next holiday in this hotel Beautiful lunch served in...

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Thank lynnmoymr124
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear guest, Thank you so much for your nice review. It is nice to see that you enjoyed your stay with us. Kind Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Castilla Alicante is a three star hotel that has been certified with the "Q" of Quality trade mark. The hotel has been recently renovated. It is located in the city`s north and placed in a charming environment. Only 50 metres from the beach "San Juan Playa".Wich has been awanded a blue flag. A few minutes drive from the citycentre , the much filmed "Ciudad de la Luz" , the Airport "EL ALTET" , the Exhibition Centre ( IFA) ,The theme park "Terra Mitica" the ,"Terra Natura" off the A7 / A31,and 300 metres away is the Golf course " Alicante Golf ".Hotel Castilla Alicante has 155 rooms, all recently redecorated and are equiped with full marble bathroom, large balconies , satellite TV, telephone, internet connection, safety deposit box ( optional) and the majority have sea views. The rooms majority has free wi-fi connection under availability .All rooms have air conditioning and central heating .There are also non smoking rooms alarms.Hotel Castilla Alicante is a suitable location to combine business, sport and leisure, where relaxation and rest are guaranteed.Moreover, we have conference rooms and banqueting with suites varying capacities (350-25 people ) , a restaurant with a capacity of 300 people , swimming pool, childrens play area, undercover parking, a terrace with a cafe-bar, a Cafe lounge with a TV area, a limited room service, a laundry service, a florist, excursions, a ticket service, car-rental available at reception, Green Fees reservations and information about the golf courses . Close to the hotel, there is an office for local shows, Commercial Centres, restaurants, pubs and high speed wi-fi connection on the main floor. Full equipped kitchen of our own specialised in Home made and mediterranean cooking. ... more   less 

Additional Information about Hotel Castilla Alicante

Address: Avenida Paises Escandinavos 7, 03540 Alicante, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Price Range: $59 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Castilla Alicante 3.5*
Number of rooms: 155
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Alicante
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castilla Alicante staff and other travellers.
23 questions
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Questions? Get answers from Hotel Castilla Alicante staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We hade a room with comunicated door... could hear everything...”
 of 5 bubbles nancyrenders, 18 Feb 2017 | Read review
“Sea View Can be a little noisy as road can be busy, and drivers a little Quick.”
 of 5 bubbles adamtC2643TN, 7 Nov 2016 | Read review
“If you don't mind heights a beautiful view of the sea from 8th floor”
 of 5 bubbles lynnmoymr124, 1 Nov 2016 | Read review
“ours was nice 216”
 of 5 bubbles katrina0664, 13 Oct 2016 | Read review
“Higher floors provide better views!”
 of 5 bubbles traceymac, 7 Oct 2016 | Read review
5 of 5