Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal family-friendly hotel in Rojales does not have to be difficult. Welcome to Hotel La Laguna Spa & Golf, a nice option for travellers like you.
Given the close proximity to Cuevas del Rodeo de Rojales (4.1 km), guests of Hotel La Laguna can easily experience one of Rojales' most popular landmarks.
Hotel La Laguna Spa & Golf offers guests an array of room amenities including a flat screen TV, a minibar, and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers room service, to make your visit even more pleasant. The property also features a pool and a poolside bar. Guests arriving by vehicle have access to free parking.
If you’re looking for a Thai restaurant, consider a visit to The Banana Tree or Maritaos Kitchen, which are all conveniently located a short distance from Hotel La Laguna.
Hotel La Laguna Spa & Golf looks forward to welcoming you on your visit to Rojales.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Spanish, German
Location
Av. Antonio Quesada 53, 03170 Rojales Spain
Name/address in local language
Hotel La Laguna Spa & Golf
4 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel La Laguna Spa & Golf receives accolades for its cleanliness, although some guests have noted areas that could benefit from deeper cleaning. While the hotel's location is appreciated for its tranquility and proximity to amenities, opinions on the rooms are mixed; they are seen as basic and sometimes lacking in upkeep.
The entrance and restaurant areas are well-regarded for their beauty, yet the value proposition is questioned due to extra costs and room discrepancies. Service quality varies significantly, with commendations for the bar and pool staff contrasting with grievances about reception and housekeeping.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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A little Disapointed on this hotel to be honest, I'd booked the basic room with Terrace, and then upgraded to the Junior Suite with pool view, which cost another €125 . Although the pictures on the site shows with a walk in shower we actually got a shower over a bath, which for me with mobility issues was quite a struggle. The Double Bed was exceptional, it was like a King size with an extra Single bed attached to it, it was huge, Site also stated it had a mini bar, and coffee making Facility's which turned out to be a KETTLE and a fridge with 2 bottles of water. Not my idea of a Mini bar ? Anyway. the main pool was being emptied so couldn't use that one, luckily enough they have a second pool and fitness centre, but it doesn't show on the site that this is an extra charge for 45 minutes especially if you just wanted a swim or use a jacuzzi within the pool. The restaurant next door was expensive and not a very good selection socwe dined out each night, and we didn't have breakfast either which was an additional €8 pppd although some rooms could be booked with it included. If you have mobility issues, the carpark was across the main road . There's also a lounge bar at the hotel which the young lad serving was excellent in English. There are 2 lifts at the hotel both made some weird noises when working so that was off putting, didn't fancy being stuck in a lift much but luckily they didn't break down. They whole complex was clean and tidy. We didn't see the Room Service ladies much, we found out if you don't put a card on the door outside they don't clean the room or change the bed linen our dirty cups and glasses stayed in the room until we took them down or washed them up. Which we done. The was only 2 tea bags, no milk, or sugar, the whole week we stayed in the place. We also made a tab for the bar downstairs which was good, we didn't have to carry large amounts of cash about with us and paid up on departure.
All in all we enjoyed the time , we had work to do at our villa in quesada 3 miles up the road but needed to relax away from the place. We've booked to go back in Feb at their Apartments around the corner. As they are redecorating the hotel .
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Date of stay: January 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here as a group of 46 guest as we were all staying for my sisters wedding. The hotel entrance is grand and beautiful, the rooms are tired but comfortable. We had a junior suite, with 3 balconies unfortunately none big enough for a table and chairs. One of the balcony doors didn’t lock and I notified reception and they rectified the issue. We paid £830 for the room for the week which in reference to the facilities offered is very expensive. Also on day 5 of 7 we came down to the pool being closed due to no lifeguard, this was not communicated to us upon check in and as we have children travelling with us, we would not have booked if we knew the pool was closed. Unfortunately reception manager was rude and unwilling to resolve this issue and no apology for not telling us that the pool was closed. When I travel to the area again, I will not be giving the hotel my money, I will stay at a villa with a pool for a fraction of the price. Very disappointed!
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We tried to book a flight to Alicante. That was not easy and every time we look at the site it became more expensive. Pretty soon we were sitting on around 400 eur pp.
But then the following: for 500 eur pp you can go to this hotel. Includes breakfast, flight and rental car. So that's actually for nothing.
What can you expect?
Of course not a 5 star top hotel in a super location, but a very nice 90s hotel with super nice people, good free parking, spa and outdoor pool. That pool is not open in the winter months. Pretty unfortunate because it is well over 20 degrees in November and I want to lie there and swim.
Is it a top hotel? No of course not: everything radiates: welcome to the 90s. Nothing seems to have changed since then. Also the wifi has quality of the 90s 😉
But there is a clean full room, nice view of the pool, good beds, a fine restaurant and a bar where you can have drinks and snacks. The rooms are very noisy. So we hear exactly what our half-deaf elderly English neighbours are discussing, when they go to the toilet and what channel they watch on the TV. Showering in a small bath is also a bit dangerous.
In the immediate vicinity within walking distance is nothing. Literally 2 restaurants (Indian and Italian, the second one fine by the way: good and fresh food for around 13 eur pp) and 1 English pub where despite not seeing people anywhere else it is always busy. So a car is needed and then you are in 15 minutes everywhere where there are nice things to do.
Too bad now that the outdoor pool is closed you have to pay for the spa within the hour. 25 eur pp per 90 minutes. I think that goes a bit far while the free pool is completely closed; even to just lie in the sun.
But overall fine: for very little money you are still in a nice hotel in November with very nice people. From me a great score that reflects price / quality.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed here previously, and although the rooms are dated and tired, it has been a pleasant stay. Since we stayed here last September though, standards have not just fallen, they have dropped off of a cliff. The beds in the room were ok and the lined was clean, but the pillows were flat and floppy and had seen better days. The floor in the room needed a good clean, and the shower area in the bathroom needed a good deep clean as there was mold in the grouting between the tiles. The toilet was badly scratched and damaged and needed replacing. The outside swimming pool was filthy with a layer of dust and scum floating on it, and leaves and other debris floating around. Around the pool was also dirty with old dried birds mess all over the floor, and on some of the beds. You also often had a strong smell of drains when the wind blew in a certain direction. When we complained about the condition of the pool not being swimmable, the person on reception became very defensive and said that the pool didn't open with a lifeguard until June but we could swim in it at our own risk. She did not want to take on board at all that this was not our issue, but the health risk of a dirty, unhygienic pool and that they were advertising as having an outdoor swimming pool that people could use, regardless of a lifeguard being present. However we later saw someone out around the pool testing the water and another person making a half hearted attempt at sweeping away some of the mess around it. Its a shame standards have fallen so badly, as we used to enjoy staying here.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice room, cleaned every day. the shower is the best ever, reception staff are pleasant too. If you fancy a massage or a jacuzzi go for it, its slightly expensive but well worth it. The pool area is kept very clean and the pool itself has a nice big shallow area for non swimmers which for me was very good The beer in the bar is served in cold glasses, which again for me was perfect, it also has a fab beer garden, breakfast was a bit of a laugh, self service everything, but sadly thats how all hotels have gone today. There is an indian and a chinese restaurant very close by, and a local bar, a pizzaria and a spanish bar too, all within walking distance BUT these days there are no local shops that you walk to. All in all its a good place to stay
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:There's no local shops to walk to anymore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Hotel La Laguna, Atención al cliente/recepción at Hotel La Laguna Spa & Golf
Responded Jul 12, 2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are delighted to learn that you enjoyed your stay, specially the genuine hospitality and service from all our staff. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked 2 rooms, twin, and deluxe suite! Says it’s a four star 🫣 definitely not, 3 star at best. Twin rooms so basic and air conditioning was 24 degrees, we were told was centralised , couldn’t change!!! My daughter has asthma and the heated room was really bad for her coughing, deluxe suite with spa bath never worked. Gym equipment all broken. No refund offered when booked deluxe suite with spa that was broken! Offered another room after staying 1 night, only here for 3nts, paid over £1000 for that!!! Every time we asked something at reception nothing unreasonable like where we could get pool towels we were questioned about name and room number. Even when we asked times for breakfast again questioned about being residents!!! Shocking. Breakfast was bad for 4 star very basic. Had eggs, bacon, toast, lettuce tomatoes and cakes and more cakes. Don’t bother paying you can get one opposite hotel better. If it’s included then ok! Best part was pool guy so helpful, moved our beds, offered to get my ice cream for me! Too kind. €10 refundable each towel deposit!!! Not a moan about that can be normal practice. Thank god I’m off to a 5 star tomorrow to be treated better.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip:Don’t book it u less you can get a deal, not much around hotel!! No golf course, you have to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Poor customer service. Rigid rules applied with little flexibility. Assumption of being dishonest guests with constant policing mentality (e.g. 5 of us staying at the hotel for 2-3 nights, low season with hotel nowhere near capacity. Three members of our extended family came to join us at the hotel before we headed back to the airport and came to sit with us in the breakfast room but were told first of all they could not sit with us, then that they could order a coffee (which we had made clear we would pay separately for) but not drink it in the breakfast room with us, only in the foyer). Very disappointing experience. Eventually manager came to speak to us and only on being told the family visit was for a funeral and we just wanted to spend some more time together before most of us flew back to England, did they back off.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Hotel La Laguna, Atención al cliente/recepción at Hotel La Laguna Spa & Golf
Responded Mar 10, 2024
Dear Fiona, First of all, we want to thank you for leaving your comment about our Hotel la laguna Spa & Golf. Regarding the breakfasts, there is no problem for no guests hotel to meet with the hotel guests to have breakfast, paying for their respective breakfasts. It is a buffet breakfast, therefore, only one coffee is not served, which is why my colleague offered them a coffee in the hotel hall. Kind regards. Reception Manager.
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I went to the hotel with 3 friends for a relaxing time 5 days after a family breavment. The staff were rude and ignored us. We booked a spa day, paid and no staff member demonstrated how the spa worked, just left, when a spainish couple arrived they were shown around. This was my 62 q
year old first time ever on hoilday and l wanted it to be special. We ordered food at the bestro in the hotel and l was abruptly told that they do not have blackcurrant juice in Spain by the waiter. On the 5 day trip there were 2 weddings and the wedding party's had to pass by us to get married we were at the in our swim suits,one was on a friday at 5pm the other staturday at 4pm it was very occured we had to leave both days. The litalin restaurant adjacent to the hotel threw our menus to us. The worst experience was when l went for a walk on my own the flowers were getting dropped at the hotel and the younge girl driving the car into the car park was screaming at the top of lungs in Spainish as she entered the hotel car park. Glad to be home in Scotland.
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Date of stay: September 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A totally rip off hotel , misleading and deceitful. We booked and paid for our double room with pool view through booking.com. we requested a double bed. Our room was confirmed with a free upgrade. We arrived and checked in for room 022. We did not go to our room straight away because we had an appointment elsewhere. We went to our room when we returned to the hotel, the room had 2 single beds, with a view over scrub land, we contacted reception and ask for a room we had paid for, the reception told us that if we wanted the kind of room we had booked it would be an extra 40euros, we refused the extortion. Apart from that the room itself was tatty, damaged paintwork everywhere , the english tv channels did not work, we ask reception for an engineer but he/she never came. our worst hotel stay ever, just glad we only booked 1 night, couldn't wait to get out of there. we rate this hotel minus stars, we had no choice but to give it 1 star. we will not recommend this hotel to anyone, we will expose this hotels deceitful behaviour wherever possible.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Hotel La Laguna, Atención al cliente/recepción at Hotel La Laguna Spa & Golf
Responded Feb 28, 2024
Dear Peter, Thank you for leaving a comment about your stay at our hotel. Regarding your reservation, you have reserved a double room with a terrace without a view of the pool for one night with a special discount. These rooms have 2 separate beds together or a king size bed, always subject to availability. The rooms have English channels, reviewing the incident reports, he did not tell us that you came to reception to report that the channels in his room were not working, we have a maintenance service for all incidents. With kindest regards, Front office management department.
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They gave us a dinner getaway with SPA and massage for our wedding. When we booked we were not told that the water area is completely closed. And when we arrived surprise! They have 2 miserable saunas that disappoint as soon as you see them. The SPA area is not worth it at all. Furthermore, the person who served us was quite rude. Dinner, on the other hand, was very good even though they got the wrong menu and gave us the cheap one and halfway through dinner they told us that we had the Tasting one and we had to start again. We roll away.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:Chica del SPA antipática.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Rojales area.
PRICE RANGE
C$143 - C$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel la laguna spa and golf
LOCATION
SpainValencian CommunityProvince of AlicanteCosta BlancaRojales
NUMBER OF ROOMS
95
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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