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Balbirnie House

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763 Reviews from our TripAdvisor Community

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Showing 751: English reviews
Reviewed 18 February 2016 via mobile

We got a voucher for Christmas for a 4 course meal in the Orangery. Having got married here almost 4 years ago, it was lovely to come back! It was a different dining experience to what we are used to, very relaxed! We were seated in the library bar first where we had drinks and canapés, and ordered our food,...

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Helpful?
Thank Laura W
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Laura W, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3...

Scotland
Reviewed 17 February 2016 via mobile

We have eaten in the Orangery on several occasions now and Balbirnie never fails to deliver. We visited in the lead up to Valentine's Day and the restaurant was busy with a lovely buzz. The staff, as we have come to expect, were as attentive as always. Nothing is ever too much trouble. The meal itself was outstanding. Every course...

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Helpful?
Thank AlisoneScotland
Nicholas R, Owner at Balbirnie House, responded to this review

Hello AlisoneScotland, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

Glasgow, United Kingdom
Reviewed 17 February 2016 via mobile

Went on an itison voucher, great value for money. Beautiful building. Staff were very friendly and professional. Would definitely go back. Had dinner in the orangery restaurant, beautiful four course meal. Had drinks in the library, highly recommend the Edinburgh rhubarb gin. Chris made us some lovely cocktails aswell. Thank you to all the staff

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Helpful?
Thank james h
Nicholas R, Owner at Balbirnie House, responded to this review

Hello James H, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3...

Edinburgh
Reviewed 16 February 2016

We are back from Balbirnie House Hotel and had a great evening and night there.The bedroom was big and plush,with a good en suite bathroom.We had a super king size bed lots of wardrobe and drawers space.2 comfortable armchairs to watch TV.Great view on the garden.We do like hotel room with characters and that one had plenty.The free WiFi was...

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Helpful?
Thank aumontzey
Nicholas R, Owner at Balbirnie House, responded to this review

Hello aumontzey, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

London, United Kingdom
Reviewed 15 February 2016

Went to a wedding there the rooms are big except for a few rooms witch are smallish, The breakfast is a bit unorganised,get there early to get a choice of food as they ran out of certain items when we were there, the bar is very expensive, definitely London prices, But it's a great looking hotel with a lot of...

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Helpful?
Thank grm2445
Nicholas R, Owner at Balbirnie House, responded to this review

Hello grm2445, London bar prices? At Balbirnie House we are currently £3.70 for a pint of Carlsberg!!!!! If Carslberg did a wedding venue, then this is it!!!!!!!! Dear Readers, That amazing value in all contexts is applied to all bar pricing. Kind regards, Nicholas

Cupar, United Kingdom
Reviewed 13 February 2016

Our evening started with a lovely, friendly greeting and the staff throughout the evening provided an efficient and friendly service with just the right amount of interaction. Although there was a bit of a delay with our meal (due to volume of diners-nearly full dining room) this was quickly forgotten when the food arrived it was excellent with high quality...

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Helpful?
Thank wemysser2016
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Wemyysser2016, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

Kilmarnock, United Kingdom
Reviewed 9 February 2016

Whilst in a out of the way place in Fife, we had a very good overrnight stay - had a delicious evening meal in the Orangery - which had a decent selection of food, which was very well presented well and of good standard.,,. The room has lovely decor. We received a lovely suite, whilst spacious and comfortable, may have...

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1Thank j0llyseasider
Nicholas R, Owner at Balbirnie House, responded to this review

Hello j0llyseasider, Strange to read your review and see a denoting of only 2 stars, was the wrong button pressed? In any event many thanks for your kindness. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing...

Reviewed 5 February 2016

We booked this hotel through itison but subsequently realised the hotel itself offers great deals. We booked an overnight plus 4 course dinner including canapés & a bottle of sparkling rosé wine in the room. On arrival we were greeted warmly and proceeded to our room where we were thrilled to have been allocated a stunning room with 4 poster...

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Helpful?
Thank L0UL0U82
Nicholas R, Owner at Balbirnie House, responded to this review

Hello LOULOU82, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

Alva, Clackmannanshire
Reviewed 2 February 2016

First time here, didn't know it existed. Attended for a family wedding and stayed 2 nights. Fabulous bedroom suite with 3 rooms - spotlessly clean and brightly decorated. Food was excellent, full compliments to the chefs. The wedding passed off without a hitch and the effort the staff went to from the silver service to the little details was fabulous....

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Thank Susan S
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Susan, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

Kirkcaldy, United Kingdom
Reviewed 1 February 2016

We had an overnight stay in January, it was a great, had a delicious evening meal in the Orangery (good selection of food, which was of high standard and presented well). The room has lovely decor. We received a lovely suite, very spacious and comfortable. The lounge area has a nice ambience for your canapés, drinks and coffee. Excellent choice...

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Helpful?
1Thank Gill4076
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Gill4076, Many thanks for your kindness, and the denoting of a 5 Star review. We are absolutely delighted to hear that your visit to Balbirnie was such a success. Dear Readers, our gratitude to everyone who has made a positive online contribution. We mention in passing that we are recipients of TripAdvisor Certificates of Excellence for all 3 of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Balbirnie House is a quite unique multi-award winning country house hotel which combines understated luxury with superb service and outstanding value. Widely acknowledged as one of the finest of the privately owned small luxury hotels in Scotland, Balbirnie offers a wonderful experience, whatever the occasion of your visit. Fine food, lovely surroundings and above all a real sense of friendly Scottish hospitality combine to create quite a unique setting for today’s house guests to enjoy. ... more   less 

Additional Information about Balbirnie House

Address: Balbirnie Park, Markinch, Glenrothes KY7 6NR, Scotland
Region: United Kingdom > Scotland > Fife > Glenrothes > Markinch
Price Range: $159 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balbirnie House 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Balbirnie House Hotel Markinch
Balbirnie House Markinch, Scotland - Fife
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Questions & Answers

Here's what travellers have asked, with answers from Balbirnie House staff and other travellers.
4 questions
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Edinburgh, United Kingdom
8 months ago
Glenrothes, United Kingdom
over a year ago
Glasgow, United Kingdom
Durham, United Kingdom

I personally feel your comments made to a local lady celebrating her 35th wedding anniversary were horrible!

I fully support dawn t on this and feel your response is condescending in the truest sense of the word, you appear to show an attitude of patronizing superiority when you state, " Balbirnie's Snr Manager in charge of Guest Services, has already gone a country mile to do everything possible to exceed what any logically thinking guest would consider as truly wonderful service"

How dare you? this part of your statement, "logically thinking guest" is an insult to dawn t and your lifeline in your chosen career, hospitality - GUEST SATISFACTION! What gives you the right to be this demeaning and make such an arrogant statement ?

When you book the Orangery at 8-00pm you expect the Orangery at 8-00pm and not pathetic excuses on one's special night saying you were busy. As dawn t specifically points out, you weren't busy/fully booked when she arranged their anniversary event.

Is it the fact dawn t is simply a local lass spending what could be classed as an inconsiderable amount of money in your establishment in comparison to the larger parties, that she is relegated to second/third class service whilst the larger groups receive a better class of service, I hesitate to use the words first class as it doesn't apply unless every guest is satisfied and, as this event experienced by dawn t shows, that was not the case.

This response is purely my personal opinion at the way you have handled, or mishandled this complaint. I hope you do host dawn t again, should she choose to visit, and get it right next time.

Lastly, ponder this, most people get married once. But after that they celebrate that event annually, perhaps you need to consider this as a more important, and consistent, alternative revenue stream than you currently seem to.

over a year ago

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Questions? Get answers from Balbirnie House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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