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Four Points by Sheraton Caguas Real Hotel & Casino

Traveller (134)
360
Panoramas (45)
Pool & Beach (49)
Overview
500 Alhambra en Granada Boulevard, Caguas 00726 Puerto Rico See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
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Rooms
Jan. 27Jan. 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (406)
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1 - 5 of 295 reviews
Reviewed 1 week ago via mobile

My husband and son went to Cidra to visit with family during 3 Kings Celebration in Puerto Rico! We originally stayed at another place but it was less than habitable and NO hot water in the place! We came the Sheraton Four points and the...More

Date of stay: January 2019
Thank 510DanaC
Reviewed 2 weeks ago

Check in was incredibly fast as well as check out. very good food prices. Room was very good, but employees OMG, excellent, the service, always happy and helpfull at all times, from maid, front desk agents, restaurant staff; all salutated and were very friendly Cesar...More

Date of stay: December 2018
Thank joanalaga
Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 1 week ago

We are thrilled to read your review as our guests' experience is very important for us. I will definitely let our staff know about your comments and encourage the team to keep up the good work. Once again, thank you for sharing your experience; we...More

Reviewed December 6, 2018 via mobile

My mother and step dad just checked in this evening. After they checked in and handed over their credit card the hotel informed them that they do not have water between the hours of 10-4!!!! The hotel is also under construction and does not have...More

Date of stay: December 2018
Thank Nancy S
Response from Friulanno, Director of Sales at Four Points by Sheraton Caguas Real Hotel & CasinoResponded December 7, 2018

Dear Nancy S, We appreciate your feedback. On behalf of our entire team, we apologize for falling short of your expectations. Last night we certainly had an isolated situation with our water service which we informed to all of our guests but our air-conditioning system...More

Reviewed December 2, 2018 via mobile

My wife and me stayed at the 4 Points in Caguas because we had a family reunion in San Juan. This hotel is a good option if you want to be in San Juan but wants to have a haven from the hectic pace of...More

Date of stay: December 2018
Thank Juan J
Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 4 weeks ago

Thank you for choosing us during your recent stay! We are very pleased to know you have enjoyed our facilities, location and customer service. It is our goal to provide our guests with great experiences during their stay. We look forward to welcome you back!

Reviewed November 27, 2018 via mobile

My wife and I stayed at this hotel with my 16 month daughter and it was great. Hotel staff was very respectful and attentive from the parking attendant to the bistro staff and housekeeping. The location was central to where we needed to be, and...More

Date of stay: November 2018
Thank Gordils1
Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 4 weeks ago

Thank you for your feedback! We are glad to know you and your family enjoyed your stay and our newly remodeled rooms. Regarding the breakfast buffet we apologize for falling short on your expectations and we'll definitely share your comments with our staff in order...More

View more reviews
About
Description
Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan and a couple minutes away from major corporations. The perfect retreat, our hotel in Caguas, Puerto Rico offers many More flexible spaces for any event. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$214 - US$262 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Caguas Real Hotel Caguas
,
Four Points By Sheraton Caguas Real Hotel And Suites
,
4 Points By Sheraton Caguas Real Hotel & Suites
,
Sheraton Puerto Rico
,
Four Points Puerto Rico
,
Puerto Rico Sheraton
,
Puerto Rico Four Points
Location
Caribbean > Puerto Rico > Caguas
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$214 - US$262 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Caguas Real Hotel Caguas
,
Four Points By Sheraton Caguas Real Hotel And Suites
,
4 Points By Sheraton Caguas Real Hotel & Suites
,
Sheraton Puerto Rico
,
Four Points Puerto Rico
,
Puerto Rico Sheraton
,
Puerto Rico Four Points
Location
Caribbean > Puerto Rico > Caguas
Photos
Traveller (134)
Room & Suite (148)
Pool & Beach (49)
Dining (19)
Amenities (17)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
888deli
August 16, 2018|
Answer
Response from Friulanno | Property representative |
Hello Rafal. Yes we do! The games are on at our Casino Real. We also have Three Card Poker, Roulettes, regular Black Jack and over 400 slot machines. It would be a pleasure to welcome you. We hope to see you soon!
0
Votes
Courtney L
January 5, 2017|
Answer
Response from ZuleikaRi | Reviewed this property |
Hello, Courtney. Average of $8-$20 per person.
0
Votes
Travelman360
December 26, 2016|
AnswerShow all 4 answers
Response from Rincon C | Reviewed this property |
There's off the street parking, no charge,
1
Vote
Room Tips
"Rooms on the ground floor have been recently upgraded"
ChristinaTaylor876
Oct. 6, 2018
Read review
"All floor are very quiet and the only difference room are the one with swimming pool view."
angel345
Jan. 26, 2018
Read review
"any room will be perfect"
Judy34678
Jul. 13, 2017
Read review
"all are good"
Mimi_Camejo
Jun. 22, 2017
Read review
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